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ubisend

The no-code chatbot creator from ubisend enables organizations to streamline customer interactions by developing chatbots tailored to specific use cases. This a...

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The no-code chatbot creator from ubisend enables organizations to streamline customer interactions by developing chatbots tailored to specific use cases. This a...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

The no-code chatbot creator from ubisend enables organizations to streamline customer interactions by developing chatbots tailored to specific use cases. This approach enhances response efficiency and boosts customer interaction. While the initial configuration may need some fine-tuning, its robust monitoring features and ability to communicate across various channels provide excellent scalability. It is particularly well-suited for large enterprises and teams focused on service delivery.

Product Details

What Is ubisend?

ubisend is a conversational platform powered by AI and hosted in the cloud. Recently acquired by Soprano Design, it aims to enhance customer interactions via chat, messaging, and automation. The platform helps businesses unify their communications across various channels, which contributes to quicker response times and improved customer satisfaction. With its no-code solutions and webhooks, ubisend empowers organizations to efficiently scale their interactions. By supporting compliance and governance, this software facilitates smoother operations, faster issue resolution, and heightened efficiency across different business units.

ubisend Pricing

The pricing for ubisend is based on quotes, varying according to the number of contacts.

  • Business: Custom price

  • Enterprise: Custom price

  • Corporate: Custom price

For a tailored pricing quote for ubisend suited to your business needs, please make a request.

Please note that prices may change.

ubisend Integrations

This software integrates with several platforms, including:

  • Microsoft Dynamics SL

  • WhatsApp

  • Oracle

  • SAP

  • Moodle

To discover more about its integration capabilities, watch a complimentary demo of ubisend.

Who Is ubisend For?

ubisend caters to various industries such as:

  • Finance

  • Government

  • Healthcare

  • Logistics

  • Retail

Is ubisend Right For You?

Many businesses find it challenging to meet increasing customer expectations, which can lead to delayed responses and inconsistent communication. This often results in lost opportunities and diminished client satisfaction. ubisend addresses these issues by offering a conversational AI platform that consolidates messaging across different channels, automates routine processes, and guarantees 24/7 support. Its scalable CPaaS framework is trusted by major companies like Unilever and Johnson & Johnson for secure and high-volume communication.

If you still have questions about ubisend, reach out to our support team at info@softwareseekers.com for additional assistance.

Analytics Tools & Software Features

✘ dashboard
✘ live chat
✘ reporting
✔ automation
✘ mobile app
✘ ssl security
✘ geo analytics
✘ time tracking
✘ kpi monitoring
✘ seo management
✘ budgeting tools
✘ crm integration
✘ email marketing
✘ funnel analysis
✘ lead management
✘ task management
✘ user management
✘ audit management
✘ canned responses
✘ customer support
✘ order management
✘ anomaly detection
✘ budget management
✘ cloudbased access
✔ context awareness
✘ email integration
✘ project templates
✘ refund management
✘ sales forecasting
✘ ticket management
✘ catalog management
✘ cloud based access
✘ contact management
✘ content scheduling
✘ content versioning
✘ data visualisation
✘ data visualization
✘ project scheduling
✘ reportinganalytics
✘ visual recognition
✘ ai powered insights
✘ analytics reporting
✘ automation workflow
✘ collaboration tools
✘ document management
✘ employee management
✘ omnichannel support
✘ resource allocation
✘ scheduled reporting
✘ security compliance
✘ shipping management
✘ template management
✘ gift card management
✘ mobile accessibility
✘ performance tracking
✘ sales tax management
✘ smart data discovery
✘ statistical modeling
✔ bot design deployment
✘ customer segmentation
✘ promotions management
✘ role based permission
✘ statistical modelling
✘ attendee communication
✘ credit card processing
✘ customizable templates
✔ multi language support
✘ opportunity management
✘ potentially applicable
✘ text analysis software
✘ user activity tracking
✘ analytics and reporting
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ non destructive editing
✘ predictive capabilities
✘ registration management
✘ reporting and analytics
✘ self service dashboards
✘ task project management
✘ analytics tools software
✘ deal pipeline management
✘ geospatial visualization
✘ insight engines software
✘ media library management
✘ multi channel management
✘ multi channel publishing
✘ sales analytics software
✘ social media integration
✘ time series intelligence
✘ bot design and deployment
✔ natural language dialogue
✘ rolebased access controls
✘ sales pipeline management
✘ enterprise search software
✘ role based access controls
✘ data analysis and reporting
✘ incident and issue tracking
✘ retail inventory management
✘ data virtualization software
✘ integration with other tools
✘ multi track or layer support
✘ text to speech speech to text
✘ visitor behavior intelligence
✘ business intelligence software
✘ data collection and management
✘ policy and document management
✘ regulatory compliance tracking
✘ risk assessment and mitigation
✘ customer communication tracking
✘ data integration and management
✘ multiple data source aggregation
✘ text to speech and speech to text
✘ third partyvendor risk management
✘ advanced analytics and forecasting
✘ esg metrics tracking and reporting
✘ machine learning and ai integration
✘ customer relationship management crm
✘ defect detection using image analysis
✘ entity extraction with text analytics
✘ analytics software platforms and tools
✘ predictive analytics tools and software
✘ revenue operations intelligence software
✘ content creation and editing tools wysiwyg
✘ anomaly detection and predictive maintenance
✘ compliance framework builder and checklist tools
✘ regulatory change monitoring and impact analysis
✘ carbon emissions data capture and calculation tools
✘ transaction monitoring and suspicious activity detection

Pros

  • ✔ Unified conversational AI across multiple channels
  • ✔ Supports building multiple chatbots from one platform
  • ✔ Manages governance and compliance for business units

Cons

  • ✘ Dashboard customization options are somewhat limited
  • ✘ Initial setup requires careful configuration time

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, ubisend provides APIs for developers to integrate and customize conversational AI workflows.

The ubisend price structure is quote-based. Request a personalized ubisend pricing quote for your business.

Typical users include customer service teams, healthcare providers, e-commerce businesses, financial services, and government organizations.

ubisend integrates with Microsoft Dynamics, Slack, WhatsApp, Messenger, and SAP.

The vendor has not shared information regarding a dedicated mobile app.

ubisend is primarily available in English.

ubisend offers customer support with a help center, email, and live chat.