daisee

star star star star star 0.0 (0 reviews) | Artificial Intelligence Software · Conversational Intelligence Software

Enhance customer interactions with daisee's AI-powered speech analytics and automated quality assurance for improved agent performance and compliance.

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Product Overview

daisee empowers large contact centers to elevate customer engagement through its advanced AI-driven speech analytics, automated quality assurance, and compliance oversight. While the software is presently offered exclusively in English, it stands out in delivering practical insights. In summary, it serves as the perfect solution for regulated sectors aiming to enhance agent efficiency and customer experience.

Product Details

What Is daisee?

daisee serves as a platform for AI-driven conversation intelligence, focusing on the automatic analysis of customer interactions within contact centers. It offers a robust collection of tools designed to oversee compliance, evaluate agent performance, and uncover coaching opportunities from every single call. Notable features of daisee include automated quality assurance and sentiment analysis, enabling businesses to minimize manual labor, address regulatory challenges, and boost customer satisfaction. This ensures uniform service quality on a large scale while transforming insights into practical enhancements.

daisee Pricing

The pricing structure for daisee is usage-based; thus, we encourage you to reach out for a comprehensive cost analysis tailored to your organization.

daisee Integrations

daisee has established integration partnerships with:

Genesys Cloud
Amazon Connect software
Twilio software
Unity4

Schedule a complimentary demo of daisee to discover more about these integration options.

Who Is daisee For?

The software is tailored for various industries and sectors, including:

Debt collections
Insurance services
Telehealth and medicine
Financial services
Business consulting
Banking
Energy/Oil and gas

Is daisee Right For You?

daisee proves to be an outstanding option for large organizations that operate under strict regulations and seek to automate quality assurance and compliance across all customer interactions. Utilizing AI, it analyzes every customer engagement, providing insights into risk, compliance, and performance that enhance both quality assurance and business results. This positions daisee as a formidable all-in-one solution for enterprises in finance, insurance, and utilities that must adhere to rigorous regulatory standards while also improving agent productivity and the overall customer experience.

If you’re still contemplating whether daisee is the ideal choice for you, please reach out to our support team at info@softwareseekers.com for additional guidance.

Artificial Intelligence Software Features

cancel HyperTune

cancel Live Chat

cancel Trade-off

check_circle Automation

cancel Dashboards

cancel Self-Service

cancel Customization

cancel Mobile Access

cancel Voice Cloning

cancel Cloud Security

cancel SLA Management

cancel Speech-To-Text

cancel Case Management

cancel CRM Integration

cancel Data Encryption

cancel Lead Management

cancel MLOps Platforms

cancel Task Management

cancel Canned Responses

cancel Natural Language

cancel Sales Automation

cancel Security Measure

cancel Anomaly Detection

cancel Billing & Invoicing

check_circle Context Awareness

cancel Emotion Detection

cancel Ticket Management

cancel Contact Management

cancel Visual Recognition

cancel Collaboration Tools

cancel Document Management

cancel Employee Onboarding

cancel Firewall Protection

cancel Multimodal Analysis

cancel Omnichannel Support

cancel Self-Service Portal

cancel Smart Data Recovery

cancel Threat Intelligence

cancel Workflow Automation

check_circle Smart Data Discovery

cancel Bot Design & Deployment

cancel Client Management (CRM)

cancel Escalation Management

cancel Multi‑Language Support

cancel Data Labeling Software

cancel Generative AI Software

cancel Multi Language Support

cancel Performance Management

cancel Self-service Dashboard

cancel Text To Speech To Text

cancel Analytics and Reporting

cancel Bot Design & Deploymentnt

cancel Customizable Dashboards

cancel Predictive Capabilities

cancel Reporting And Analytics

check_circle Self Service Dashboards

cancel Synthetic Data Software

cancel E-signature Capabilities

cancel Training and Development

cancel Vulnerability Management

cancel Bot Design And Deployment

cancel Customer Feedback Surveys

cancel Machine Learning Software

check_circle Natural Language Dialogue

cancel Natural Language Software

cancel Neutral Language Dialouge

cancel Sales Pipeline Management

cancel Legal Research Integration

cancel Natural Language Detection

cancel SF Artificial Intelligence

cancel Anti-Virus And Anti-Malware

cancel Document Automation/Assembly

cancel Natural Language Processing

cancel Attendance and Time Tracking

cancel Compliance & Security Features

cancel Security Audits and Reporting

check_circle Text To Speech & Speech To Text

cancel Design Collaboration Platforms

cancel Employee Information Management

cancel Prediction of The Next Question

cancel Trade-off (via scenario modeling)

cancel Automation Bot Design & Deployment

cancel Text To Speech And Speech To Text

cancel Multi-Language Support (basic level)

cancel Recruitment and Applicant Tracking

cancel Conversational Intelligence Software

cancel Defect Detection Using Image Analysis

check_circle Entity Extraction With Text Analytics

cancel Data Science & Machine Learning Platforms

cancel Anomaly Detection & Predictive Maintenance

cancel Predictive Capabilities / Anomaly Detection

cancel Anamoly Detection And Predictive Maintenance

cancel Anomaly Detection And Predictive Maintenance

cancel Anamoly DIscussion And Predictive Maintenance

cancel Automation (For processing and insight extraction)

cancel Visual Recognition (This applies to its OCR capabilities)

Pros & Cons

Pros

checkDashboard provides quick performance insights

checkGreat call, listening, and analysis functionality

checkThe speed of product updates is impressive

Cons

closeDate and time stamp accuracy is lacking

closeMissing the real-time review of calls function

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Frequently Asked Questions

No, daisee does not have a mobile app.

No information is available on the official website about daisee API.

daisee offers pricing as per usage. Request a tailored daisee price plan for your organization.

daisee supports only the English language.

daisee integrates with Twilio, Unity4, Amazon Connect, and Genesys Cloud.

Typical users of daisee include telehealth and medicine, banking, insurance services, financial services, business consulting, debt collections, and energy / oil and gas.

daisee offers support through an online form and email.

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