Delighted

star star star star star 0.0 (0 reviews) | Artificial Intelligence Software · Active Learning Tools

Boost customer loyalty with Delighted's intuitive experience management platform that gathers actionable feedback using AI for better insights.

Get Pricing play_circleWatch Demo

Product Overview

Delighted offers a user-friendly experience management platform that enables companies to collect valuable feedback aimed at enhancing customer loyalty through the use of artificial intelligence. Although its customization options may not be the most sophisticated, the software's straightforward interface and rapid deployment make it a dependable option for monitoring customer sentiment.

Product Details

What Is Delighted?

Delighted serves as an experience management platform aimed at assisting businesses in gathering and analyzing feedback from both customers and employees within minutes, utilizing AI technology. Users can access real-time insights, categorize responses, and segment feedback for a more thorough analysis. The AI features enhance sentiment detection and text analysis, enabling teams to swiftly recognize trends and direct feedback to the appropriate individuals.

Delighted Pricing

The pricing for Delighted is organized into the following plans:

Free (for 25 responses and one user)
Starter: $19/month
Growth: $39/month
Advanced: $149/month
Premium: $249/month

Request a tailored Delighted pricing quote for your organization today!

Note: Prices are subject to change.

Delighted Integrations

This software can integrate with various systems and platforms, including:

Slack software
Shopify software
Zendesk suite
Salesforce
Squarespace

Watch the Delighted demo to explore more about its integration capabilities.

Who Is Delighted For?

The software is well-suited for a diverse array of industries and sectors, such as:

Entertainment
Hospitality
Fashion
Retail
Food

Is Delighted Right For You?

Delighted is a reliable option for businesses looking to assess customer experience without compromising on ease of use or data accuracy. The platform merges user-friendly survey templates with powerful integrations, allowing CX and Product teams to handle significant volumes of customer feedback effectively. Additionally, Delighted ensures the security of user feedback through SSL encryption, two-step security, and adherence to GDPR, CCPA, and SOC 2 standards, making it a trustworthy choice.

If you still have questions about Delighted software, feel free to reach out to our support team at info@softwareseekers.com for further assistance.

Artificial Intelligence Software Features

cancel HyperTune

cancel Live Chat

cancel Trade-off

check_circle Automation

cancel Dashboards

cancel Self-Service

cancel Customization

cancel Mobile Access

cancel Voice Cloning

cancel Cloud Security

cancel SLA Management

cancel Speech-To-Text

cancel Case Management

cancel CRM Integration

cancel Data Encryption

cancel Lead Management

cancel MLOps Platforms

cancel Task Management

cancel Canned Responses

cancel Natural Language

cancel Sales Automation

cancel Security Measure

cancel Anomaly Detection

cancel Billing & Invoicing

cancel Context Awareness

cancel Emotion Detection

cancel Ticket Management

cancel Contact Management

cancel Visual Recognition

cancel Collaboration Tools

cancel Document Management

cancel Employee Onboarding

cancel Firewall Protection

cancel Multimodal Analysis

cancel Omnichannel Support

cancel Self-Service Portal

cancel Smart Data Recovery

cancel Threat Intelligence

cancel Workflow Automation

check_circle Smart Data Discovery

cancel Bot Design & Deployment

cancel Client Management (CRM)

cancel Escalation Management

cancel Multi‑Language Support

cancel Data Labeling Software

cancel Generative AI Software

check_circle Multi Language Support

cancel Performance Management

cancel Self-service Dashboard

cancel Text To Speech To Text

cancel Analytics and Reporting

cancel Bot Design & Deploymentnt

cancel Customizable Dashboards

cancel Predictive Capabilities

cancel Reporting And Analytics

check_circle Self Service Dashboards

cancel Synthetic Data Software

cancel E-signature Capabilities

cancel Training and Development

cancel Vulnerability Management

cancel Bot Design And Deployment

cancel Customer Feedback Surveys

cancel Machine Learning Software

cancel Natural Language Dialogue

cancel Natural Language Software

cancel Neutral Language Dialouge

cancel Sales Pipeline Management

cancel Legal Research Integration

cancel Natural Language Detection

cancel SF Artificial Intelligence

cancel Anti-Virus And Anti-Malware

cancel Document Automation/Assembly

cancel Natural Language Processing

cancel Attendance and Time Tracking

cancel Compliance & Security Features

cancel Security Audits and Reporting

cancel Text To Speech & Speech To Text

cancel Design Collaboration Platforms

cancel Employee Information Management

cancel Prediction of The Next Question

cancel Trade-off (via scenario modeling)

cancel Automation Bot Design & Deployment

cancel Text To Speech And Speech To Text

cancel Multi-Language Support (basic level)

cancel Recruitment and Applicant Tracking

cancel Conversational Intelligence Software

cancel Defect Detection Using Image Analysis

check_circle Entity Extraction With Text Analytics

cancel Data Science & Machine Learning Platforms

cancel Anomaly Detection & Predictive Maintenance

cancel Predictive Capabilities / Anomaly Detection

cancel Anamoly Detection And Predictive Maintenance

cancel Anomaly Detection And Predictive Maintenance

cancel Anamoly DIscussion And Predictive Maintenance

cancel Automation (For processing and insight extraction)

cancel Visual Recognition (This applies to its OCR capabilities)

Pros & Cons

Pros

checkEnables simple collection of reader feedback

checkProvides fast and efficient automated survey send process

checkFeatures a clear graphical interface for simple navigation

Cons

closeContact breakdown of survey sends may require an extra request

closeSurvey prompt style and presentation could be improved

User Reviews

0.0

star star star star star

0 reviews

Positive

Neutral

Negative

rate_review

No reviews yet

Be the first to share your experience with Delighted.

Frequently Asked Questions

Yes, Delighted provides an API.

The vendor offers four plans: Free (25 responses and one user), Starter ($19/month), Growth ($39/month), Advanced ($149/month), and Premium ($249/month). Request a customized Delighted price plan for your business today!

Yes, the platform offers a mobile app.

Delighted provides support through email, its help center, and a blog.

The software supports multiple languages, including English, Spanish, and German.

Delighted features are designed for businesses across industries and sectors like retail, hospitality, food, fashion, and entertainment.

The platform integrates with various software and services including Squarespace, Salesforce, Zendesk suite, Shopify, and Slack.

Still deciding on Delighted?

Talk to a specialist — they'll compare it against your shortlist for free.

chat_bubbleTalk to an expert

Delighted

How would you rate the overall quality?

Overall Rating

☆ ☆ ☆ ☆ ☆

Ease of Use

Value for Money

Customer Support

Functionality