Desku.io

star star star star star 0.0 (0 reviews) | Artificial Intelligence Software · Conversational Intelligence Software

Enhance customer engagement with Desku.io’s efficient shared inboxes and AI-driven chatbots, perfect for SMBs and startups looking to streamline support.

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Product Overview

Desku.io empowers customer support teams to handle interactions effectively using shared inboxes, AI-powered chatbots, and integrations across multiple channels. Although the customization features might seem somewhat restricted for intricate workflows, its cohesive interface guarantees quick and reliable service. This platform is perfectly suited for small to medium-sized businesses and startups looking to boost customer interaction and optimize their support processes.

Product Details

What Is Desku.io?

Desku.io is a customer service platform powered by AI, specifically tailored for small to medium enterprises. It enhances support efficiency by consolidating all customer interactions from email, live chat, and social media into one cohesive inbox. By utilizing AI-driven automation and a no-code chatbot, Desku.io enables teams to decrease email traffic by 30% while improving customer loyalty through quicker and more intelligent support.

Desku.io Pricing

Businesses can select from the following pricing plans offered by Desku.io:

For Unlimited Agents

Startup – Starting at $62/month
Team – Starting at $87/month
Business – Starting at $112/month

Each of these plans includes 250 tickets. Note that prices may vary if you need a larger ticket quantity.

For Unlimited Tickets

Startup - $29/agent/month
Team - $49/agent/month
Business - $69/agent/month

A complimentary trial is also offered. Reach out today for a custom pricing quote tailored to your business needs!

Please note: Pricing is subject to change.

Desku.io Integrations

This software integrates seamlessly with various platforms and systems, including:

Shopify software
WooCommerce
Google Analytics
Slack software
WhatsApp
Facebook

Watch the Desku.io demo to discover more about its integration capabilities.

Who Is Desku.io For?

The platform primarily serves businesses in the SaaS and e-commerce sectors.

Is Desku.io Right For You?

If you are part of a small to mid-sized business, particularly in e-commerce or SaaS, Desku.io could be an excellent option for you. It provides a robust, AI-powered support solution that does not require complicated setup processes. Its key feature is the extensive integration of AI technology, including the 24/7 'EVA' chatbot and the agent-supporting ‘AI Co-pilot’. This emphasis on automation and user-friendliness makes it a compelling choice for growing teams.

If you're still unsure whether Desku.io meets your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Artificial Intelligence Software Features

cancel HyperTune

cancel Live Chat

cancel Trade-off

check_circle Automation

cancel Dashboards

cancel Self-Service

cancel Customization

cancel Mobile Access

cancel Voice Cloning

cancel Cloud Security

cancel SLA Management

cancel Speech-To-Text

cancel Case Management

cancel CRM Integration

cancel Data Encryption

cancel Lead Management

cancel MLOps Platforms

cancel Task Management

cancel Canned Responses

cancel Natural Language

cancel Sales Automation

cancel Security Measure

cancel Anomaly Detection

cancel Billing & Invoicing

check_circle Context Awareness

cancel Emotion Detection

cancel Ticket Management

cancel Contact Management

cancel Visual Recognition

cancel Collaboration Tools

cancel Document Management

cancel Employee Onboarding

cancel Firewall Protection

cancel Multimodal Analysis

cancel Omnichannel Support

cancel Self-Service Portal

cancel Smart Data Recovery

cancel Threat Intelligence

cancel Workflow Automation

cancel Smart Data Discovery

check_circle Bot Design & Deployment

cancel Client Management (CRM)

cancel Escalation Management

cancel Multi‑Language Support

cancel Data Labeling Software

cancel Generative AI Software

check_circle Multi Language Support

cancel Performance Management

cancel Self-service Dashboard

cancel Text To Speech To Text

cancel Analytics and Reporting

cancel Bot Design & Deploymentnt

cancel Customizable Dashboards

check_circle Predictive Capabilities

cancel Reporting And Analytics

cancel Self Service Dashboards

cancel Synthetic Data Software

cancel E-signature Capabilities

cancel Training and Development

cancel Vulnerability Management

cancel Bot Design And Deployment

cancel Customer Feedback Surveys

cancel Machine Learning Software

cancel Natural Language Dialogue

cancel Natural Language Software

cancel Neutral Language Dialouge

cancel Sales Pipeline Management

cancel Legal Research Integration

cancel Natural Language Detection

cancel SF Artificial Intelligence

cancel Anti-Virus And Anti-Malware

cancel Document Automation/Assembly

cancel Natural Language Processing

cancel Attendance and Time Tracking

cancel Compliance & Security Features

cancel Security Audits and Reporting

cancel Text To Speech & Speech To Text

cancel Design Collaboration Platforms

cancel Employee Information Management

cancel Prediction of The Next Question

cancel Trade-off (via scenario modeling)

cancel Automation Bot Design & Deployment

cancel Text To Speech And Speech To Text

cancel Multi-Language Support (basic level)

cancel Recruitment and Applicant Tracking

cancel Conversational Intelligence Software

cancel Defect Detection Using Image Analysis

cancel Entity Extraction With Text Analytics

cancel Data Science & Machine Learning Platforms

cancel Anomaly Detection & Predictive Maintenance

cancel Predictive Capabilities / Anomaly Detection

cancel Anamoly Detection And Predictive Maintenance

cancel Anomaly Detection And Predictive Maintenance

cancel Anamoly DIscussion And Predictive Maintenance

cancel Automation (For processing and insight extraction)

cancel Visual Recognition (This applies to its OCR capabilities)

Pros & Cons

Pros

checkEasy to deploy and integrate

checkComprehensive knowledge base for self-service

checkuser-friendly interface

Cons

closeLimited support for complex or automated workflows

closeCan be slow at times

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Frequently Asked Questions

Yes, it offers API access.

Desku.io software is primarily available in English.

Desku.io integrates with a variety of applications, including Shopify, WooCommerce, Zapier, Slack, WhatsApp, Facebook, and Google Analytics.

Desku.io offers support via phone and email.

Yes, it offers a mobile app.

The vendor offers multiple price plans. These include Unlimited Agents (starting from $62/month) and Unlimited Tickets (starting from $29/agent/month). Get in touch for a tailored Desku.io cost estimate.

Typical users who benefit from Desku.io features include businesses in SaaS and e-commerce industries.

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