logo

Desku.io

Desku.io empowers customer support teams to handle interactions effectively using shared inboxes, AI-powered chatbots, and integrations across multiple channels...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

Desku.io empowers customer support teams to handle interactions effectively using shared inboxes, AI-powered chatbots, and integrations across multiple channels...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Desku.io empowers customer support teams to handle interactions effectively using shared inboxes, AI-powered chatbots, and integrations across multiple channels. Although the customization features might seem somewhat restricted for intricate workflows, its cohesive interface guarantees quick and reliable service. This platform is perfectly suited for small to medium-sized businesses and startups looking to boost customer interaction and optimize their support processes.

Product Details

What Is Desku.io?

Desku.io is a customer service platform powered by AI, specifically tailored for small to medium enterprises. It enhances support efficiency by consolidating all customer interactions from email, live chat, and social media into one cohesive inbox. By utilizing AI-driven automation and a no-code chatbot, Desku.io enables teams to decrease email traffic by 30% while improving customer loyalty through quicker and more intelligent support.

Desku.io Pricing

Businesses can select from the following pricing plans offered by Desku.io:

For Unlimited Agents

  • Startup – Starting at $62/month

  • Team – Starting at $87/month

  • Business – Starting at $112/month

Each of these plans includes 250 tickets. Note that prices may vary if you need a larger ticket quantity.

For Unlimited Tickets

  • Startup - $29/agent/month

  • Team - $49/agent/month

  • Business - $69/agent/month

A complimentary trial is also offered. Reach out today for a custom pricing quote tailored to your business needs!

Please note: Pricing is subject to change.

Desku.io Integrations

This software integrates seamlessly with various platforms and systems, including:

  • Shopify software

  • WooCommerce

  • Google Analytics

  • Slack software

  • WhatsApp

  • Facebook

Watch the Desku.io demo to discover more about its integration capabilities.

Who Is Desku.io For?

The platform primarily serves businesses in the SaaS and e-commerce sectors.

Is Desku.io Right For You?

If you are part of a small to mid-sized business, particularly in e-commerce or SaaS, Desku.io could be an excellent option for you. It provides a robust, AI-powered support solution that does not require complicated setup processes. Its key feature is the extensive integration of AI technology, including the 24/7 'EVA' chatbot and the agent-supporting ‘AI Co-pilot’. This emphasis on automation and user-friendliness makes it a compelling choice for growing teams.

If you're still unsure whether Desku.io meets your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Artificial Intelligence Software Features

✘ hypertune
✘ live chat
✘ trade off
✔ automation
✘ dashboards
✘ self service
✘ customization
✘ mobile access
✘ voice cloning
✘ cloud security
✘ sla management
✘ speech to text
✘ case management
✘ crm integration
✘ data encryption
✘ lead management
✘ mlops platforms
✘ task management
✘ canned responses
✘ natural language
✘ sales automation
✘ security measure
✘ anomaly detection
✘ billing invoicing
✔ context awareness
✘ emotion detection
✘ ticket management
✘ contact management
✘ visual recognition
✘ collaboration tools
✘ document management
✘ employee onboarding
✘ firewall protection
✘ multimodal analysis
✘ omnichannel support
✘ self service portal
✘ smart data recovery
✘ threat intelligence
✘ workflow automation
✘ smart data discovery
✔ bot design deployment
✘ client management crm
✘ escalation management
✘ multilanguage support
✘ data labeling software
✘ generative ai software
✔ multi language support
✘ performance management
✘ self service dashboard
✘ text to speech to text
✘ analytics and reporting
✘ bot design deploymentnt
✘ customizable dashboards
✔ predictive capabilities
✘ reporting and analytics
✘ self service dashboards
✘ synthetic data software
✘ e signature capabilities
✘ training and development
✘ vulnerability management
✘ bot design and deployment
✘ customer feedback surveys
✘ machine learning software
✘ natural language dialogue
✘ natural language software
✘ neutral language dialouge
✘ sales pipeline management
✘ legal research integration
✘ natural language detection
✘ sf artificial intelligence
✘ anti virus and anti malware
✘ document automationassembly
✘ natural language processing
✘ attendance and time tracking
✘ compliance security features
✘ security audits and reporting
✘ text to speech speech to text
✘ design collaboration platforms
✘ employee information management
✘ prediction of the next question
✘ trade off via scenario modeling
✘ automation bot design deployment
✘ text to speech and speech to text
✘ multi language support basic level
✘ recruitment and applicant tracking
✘ conversational intelligence software
✘ defect detection using image analysis
✘ entity extraction with text analytics
✘ data science machine learning platforms
✘ anomaly detection predictive maintenance
✘ predictive capabilities anomaly detection
✘ anamoly detection and predictive maintenance
✘ anomaly detection and predictive maintenance
✘ anamoly discussion and predictive maintenance
✘ automation for processing and insight extraction
✘ visual recognition this applies to its ocr capabilities

Pros

  • ✔ Easy to deploy and integrate
  • ✔ Comprehensive knowledge base for self-service
  • ✔ user-friendly interface

Cons

  • ✘ Limited support for complex or automated workflows
  • ✘ Can be slow at times

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with Desku.io.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, it offers API access.

Desku.io software is primarily available in English.

Desku.io integrates with a variety of applications, including Shopify, WooCommerce, Zapier, Slack, WhatsApp, Facebook, and Google Analytics.

Desku.io offers support via phone and email.

Yes, it offers a mobile app.

The vendor offers multiple price plans. These include Unlimited Agents (starting from $62/month) and Unlimited Tickets (starting from $29/agent/month). Get in touch for a tailored Desku.io cost estimate.

Typical users who benefit from Desku.io features include businesses in SaaS and e-commerce industries.