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Keatext

Keatext provides a platform driven by AI that consolidates and examines customer feedback across various channels. Although the sophisticated filtering may need...

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Keatext provides a platform driven by AI that consolidates and examines customer feedback across various channels. Although the sophisticated filtering may need...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Keatext provides a platform driven by AI that consolidates and examines customer feedback across various channels. Although the sophisticated filtering may need some initial configuration, the robust automation ultimately simplifies the analysis process. In addition, its capability to produce prioritized suggestions enables businesses to enhance customer satisfaction and make informed, data-driven choices.

Product Details

What Is Keatext?

Keatext is an innovative Artificial Intelligence (AI) software designed to convert unstructured text from sources like surveys, reviews, and support tickets into insightful business intelligence. This tool aids organizations inundated with feedback to move past assumptions by leveraging AI to uncover significant trends and the underlying reasons for customer dissatisfaction. With features such as key driver analysis and AI-driven suggestions, Keatext enables businesses to make informed decisions that significantly enhance the customer experience.

Keatext Pricing

The pricing for Keatext is available in three distinct plans, along with a 14-day free trial:

  • Basic: $550/month

  • Pro: $999/month

  • Enterprise: Starting at $1,650/month

For a customized pricing quote tailored to your business needs, feel free to reach out.

Note: Prices may vary over time.

Keatext Integrations

This software is compatible with various platforms, including:

  • Zendesk Suite

  • SurveyMonkey

  • Qualtrics

  • ServiceNow

  • Alchemer

Experience a complimentary demo of Keatext to discover more about its integration capabilities.

Who Is Keatext For?

Keatext serves a diverse array of industries, such as:

  • Logistics

  • Software and technology

  • Cosmetics

  • Marketing

  • Automotive

  • Hospitality

Is Keatext Right For You?

This solution is perfectly suited for organizations aiming to convert substantial amounts of unstructured feedback into actionable strategies. Its exceptional AI capabilities not only highlight customer sentiments but also prioritize issues that should be addressed first for maximum impact. Renowned brands like Lenovo and Intelcom trust Keatext, which guarantees data protection through stringent measures, including ISO certifications and AWS hosting, while adhering to HIPAA standards.

If you still have questions regarding Keatext, please contact our support team at info@softwareseekers.com for further assistance.

Artificial Intelligence Software Features

✘ hypertune
✘ live chat
✘ trade off
✔ automation
✘ dashboards
✘ self service
✘ customization
✘ mobile access
✘ voice cloning
✘ cloud security
✘ sla management
✘ speech to text
✘ case management
✘ crm integration
✘ data encryption
✘ lead management
✘ mlops platforms
✘ task management
✘ canned responses
✘ natural language
✘ sales automation
✘ security measure
✘ anomaly detection
✘ billing invoicing
✔ context awareness
✘ emotion detection
✘ ticket management
✘ contact management
✘ visual recognition
✘ collaboration tools
✘ document management
✘ employee onboarding
✘ firewall protection
✘ multimodal analysis
✘ omnichannel support
✘ self service portal
✘ smart data recovery
✘ threat intelligence
✘ workflow automation
✘ smart data discovery
✘ bot design deployment
✘ client management crm
✘ escalation management
✘ multilanguage support
✘ data labeling software
✘ generative ai software
✔ multi language support
✘ performance management
✘ self service dashboard
✘ text to speech to text
✘ analytics and reporting
✘ bot design deploymentnt
✘ customizable dashboards
✔ predictive capabilities
✘ reporting and analytics
✔ self service dashboards
✘ synthetic data software
✘ e signature capabilities
✘ training and development
✘ vulnerability management
✘ bot design and deployment
✘ customer feedback surveys
✘ machine learning software
✘ natural language dialogue
✘ natural language software
✘ neutral language dialouge
✘ sales pipeline management
✘ legal research integration
✘ natural language detection
✘ sf artificial intelligence
✘ anti virus and anti malware
✘ document automationassembly
✘ natural language processing
✘ attendance and time tracking
✘ compliance security features
✘ security audits and reporting
✘ text to speech speech to text
✘ design collaboration platforms
✘ employee information management
✘ prediction of the next question
✘ trade off via scenario modeling
✘ automation bot design deployment
✘ text to speech and speech to text
✘ multi language support basic level
✘ recruitment and applicant tracking
✘ conversational intelligence software
✘ defect detection using image analysis
✔ entity extraction with text analytics
✘ data science machine learning platforms
✘ anomaly detection predictive maintenance
✘ predictive capabilities anomaly detection
✘ anamoly detection and predictive maintenance
✘ anomaly detection and predictive maintenance
✘ anamoly discussion and predictive maintenance
✘ automation for processing and insight extraction
✘ visual recognition this applies to its ocr capabilities

Pros

  • ✔ Offers AI-driven recommendations for action
  • ✔ Supports a unified omnichannel feedback dashboard
  • ✔ Facilitates automated detection of emerging trends
  • ✔ Streamlines in-depth sentiment and intent analysis

Cons

  • ✘ Initial data filtering needs attention
  • ✘ Complex topic grouping and filtering
  • ✘ Lacks a dedicated mobile app

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The typical users of Keatext features are from a range of industries, including logistics, software and technology, cosmetics, marketing, automotive, and hospitality.

Keatext is primarily available in English and French, with AI-powered translation support for over 50 other languages.

No, Keatext does not offer a dedicated mobile app.

Yes, Keatext offers an API.

Keatext software provides support through email, chat, a help center, and general resources, such as guides and blogs.

Keatext integrates with various third-party applications, such as Zendesk, SurveyMonkey, Qualtrics, and ServiceNow.

The Keatext price is structured into three plans: Basic ($550/month), Pro ($999/month), and Enterprise (from $1,650/month). Request a personalized Keatext pricing quote for your business.