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PERSONIWAY

PERSONIWAY is a comprehensive artificial intelligence platform that provides voice-activated, hands-free access to documentation and drawings, streamlining the...

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PERSONIWAY is a comprehensive artificial intelligence platform that provides voice-activated, hands-free access to documentation and drawings, streamlining the...

Watch Demo Get Pricing
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Product Overview

PERSONIWAY is a comprehensive artificial intelligence platform that provides voice-activated, hands-free access to documentation and drawings, streamlining the ticket resolution process. Although the platform may experience slower performance during high load periods, it effectively minimizes onboarding time and lowers support expenses through automated ticket workflows.

Product Details

What Is PERSONIWAY?

PERSONIWAY is an innovative cloud-based platform that leverages artificial intelligence to streamline field ticketing and diagnostics specifically for controls contractors and BMS integrators. By indexing drawings, specifications, and documentation, it allows for quick access to essential information. Users can benefit from voice-activated, hands-free retrieval of data, instant drawing access, and the ability to convert calls into actionable tickets. The software also features intelligent ticketing workflows capable of addressing most issues without the need for engineering involvement, automates data transfers, and provides weekly analytics along with performance insights.

PERSONIWAY Pricing

The cost of PERSONIWAY varies based on the specific needs of different businesses. To receive a personalized quote tailored to your business requirements and budget, please reach out for a customized pricing plan.

PERSONIWAY Integrations

PERSONIWAY seamlessly integrates with a variety of applications, including:

  • Azure

  • AWS

Consider booking a complimentary demo of PERSONIWAY to delve deeper into the integration options available.

Who Is PERSONIWAY For?

This software is designed for a range of professionals, including:

  • BMS teams

  • Controls contractors

  • Technicians

Is PERSONIWAY Right For You?

PERSONIWAY serves as a robust artificial intelligence solution ideal for organizations looking to enhance field service response times, minimize technician training duration, and lower support expenses through automated ticketing workflows and integrated AI. It offers hands-free access to documentation and drawings, smart ticketing that can handle most challenges without needing engineering escalation, alongside weekly analytics aimed at boosting technician efficiency.

If you're still uncertain about whether PERSONIWAY meets your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Artificial Intelligence Software Features

✘ hypertune
✘ live chat
✘ trade off
✔ automation
✘ dashboards
✘ self service
✘ customization
✘ mobile access
✘ voice cloning
✘ cloud security
✘ sla management
✘ speech to text
✘ case management
✘ crm integration
✘ data encryption
✘ lead management
✘ mlops platforms
✘ task management
✘ canned responses
✘ natural language
✘ sales automation
✘ security measure
✘ anomaly detection
✘ billing invoicing
✘ context awareness
✘ emotion detection
✘ ticket management
✘ contact management
✔ visual recognition
✘ collaboration tools
✘ document management
✘ employee onboarding
✘ firewall protection
✘ multimodal analysis
✘ omnichannel support
✘ self service portal
✘ smart data recovery
✘ threat intelligence
✘ workflow automation
✘ smart data discovery
✘ bot design deployment
✘ client management crm
✘ escalation management
✘ multilanguage support
✘ data labeling software
✘ generative ai software
✘ multi language support
✘ performance management
✘ self service dashboard
✘ text to speech to text
✘ analytics and reporting
✘ bot design deploymentnt
✘ customizable dashboards
✘ predictive capabilities
✘ reporting and analytics
✘ self service dashboards
✘ synthetic data software
✘ e signature capabilities
✘ training and development
✘ vulnerability management
✘ bot design and deployment
✘ customer feedback surveys
✘ machine learning software
✘ natural language dialogue
✘ natural language software
✘ neutral language dialouge
✘ sales pipeline management
✘ legal research integration
✘ natural language detection
✘ sf artificial intelligence
✘ anti virus and anti malware
✘ document automationassembly
✘ natural language processing
✘ attendance and time tracking
✘ compliance security features
✘ security audits and reporting
✘ text to speech speech to text
✘ design collaboration platforms
✘ employee information management
✘ prediction of the next question
✘ trade off via scenario modeling
✘ automation bot design deployment
✘ text to speech and speech to text
✘ multi language support basic level
✘ recruitment and applicant tracking
✘ conversational intelligence software
✘ defect detection using image analysis
✘ entity extraction with text analytics
✘ data science machine learning platforms
✘ anomaly detection predictive maintenance
✘ predictive capabilities anomaly detection
✘ anamoly detection and predictive maintenance
✘ anomaly detection and predictive maintenance
✘ anamoly discussion and predictive maintenance
✘ automation for processing and insight extraction
✘ visual recognition this applies to its ocr capabilities

Pros

  • ✔ Resolves service tickets 4 times faster
  • ✔ Reduces technician onboarding time up to 70%
  • ✔ Cuts support costs by half via automated ticket flow
  • ✔ Provides voice-activated, hands-free access to drawings and documentation

Cons

  • ✘ Updates may slow down implementation time
  • ✘ Extensive capabilities may initially overwhelm users

Price

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

PERSONIWAY supports English language only.

No, PERSONIWAY does not offer an API.

No, PERSONIWAY does not offer a mobile app.

The vendor offers customized pricing plans according to different business needs. Get a customized PERSONIWAY cost breakdown for your business today.

PERSONIWAY software integrates with a wide range of apps, including Azure and AWS.

PERSONIWAY offers support through email and phone number.

The typical users of PERSONIWAY include sectors like technicians, BMS teams, and controls contractors.