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Tiledesk

Tiledesk streamlines customer support by utilizing no-code AI agents, enabling real-time access to data, and supporting communication across multiple channels....

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Tiledesk streamlines customer support by utilizing no-code AI agents, enabling real-time access to data, and supporting communication across multiple channels....

Watch Demo Get Pricing
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Product Overview

Tiledesk streamlines customer support by utilizing no-code AI agents, enabling real-time access to data, and supporting communication across multiple channels. Although extensive UI customization might necessitate some developer assistance, the majority of teams can get started swiftly and expand their operations with assurance. Whether you are involved in e-commerce, healthcare, or technology, this platform enhances your workflow through sophisticated automation.

Product Details

What Is Tiledesk?

Tiledesk is an innovative open-source AI platform crafted to streamline customer support and enhance internal business processes via customizable AI agents. With its no-code visual builder, organizations can develop advanced conversational AI solutions without needing technical know-how. The platform's integrated Retrieval-Augmented Generation (RAG) engine guarantees that AI agents provide precise responses, leveraging company-specific information.

Companies can take advantage of a smooth human-in-the-loop escalation process, which facilitates the transition of complex inquiries from AI to human representatives. This solution is suitable for businesses of any size and effectively tackles the challenge of scaling customer engagement while ensuring quality through intelligent automation across various channels.

Tiledesk Pricing

The provider presents a variety of flexible pricing options. These include:

  • Starter - €49 /month

  • Pro - €149 /month

  • Business - €499 /month

  • Enterprise - Custom pricing

A 14-day free trial is also offered. Reach out to us today for a tailored Tiledesk cost estimate based on your specific business requirements!

Please note: Pricing is subject to change.

Tiledesk Integrations

This software connects with a variety of third-party tools and systems, including:

  • WhatsApp

  • Facebook Messenger

  • Mailchimp software

  • WordPress

  • Slack software

  • Telegram

  • HubSpot

Schedule a demo of Tiledesk to discover more about the software capabilities.

Who Is Tiledesk For?

Tiledesk is well-suited for a diverse array of industries and sectors, such as:

  • E-commerce

  • Healthcare

  • Finance

  • Hospitality

  • Education

  • Real estate

  • Technology

Is Tiledesk Right For You?

If you aim to revolutionize customer engagement through intelligent automation while preserving human oversight, Tiledesk offers remarkable value. Its open-source nature guarantees full data ownership and alleviates concerns about vendor lock-in.

The blend of no-code usability and robust security features through on-premises deployment options makes it an excellent choice for businesses looking to expand customer support without significantly increasing operational expenses.

If you're still unsure whether Tiledesk is the right solution for you, please connect with our customer support team at info@softwareseekers.com for additional assistance.

Artificial Intelligence Software Features

✘ hypertune
✘ live chat
✘ trade off
✔ automation
✘ dashboards
✘ self service
✘ customization
✘ mobile access
✘ voice cloning
✘ cloud security
✘ sla management
✘ speech to text
✘ case management
✘ crm integration
✘ data encryption
✘ lead management
✘ mlops platforms
✘ task management
✘ canned responses
✘ natural language
✘ sales automation
✘ security measure
✘ anomaly detection
✘ billing invoicing
✔ context awareness
✘ emotion detection
✘ ticket management
✘ contact management
✘ visual recognition
✘ collaboration tools
✘ document management
✘ employee onboarding
✘ firewall protection
✘ multimodal analysis
✘ omnichannel support
✘ self service portal
✘ smart data recovery
✘ threat intelligence
✘ workflow automation
✔ smart data discovery
✔ bot design deployment
✘ client management crm
✘ escalation management
✘ multilanguage support
✘ data labeling software
✘ generative ai software
✔ multi language support
✘ performance management
✘ self service dashboard
✘ text to speech to text
✘ analytics and reporting
✘ bot design deploymentnt
✘ customizable dashboards
✔ predictive capabilities
✘ reporting and analytics
✔ self service dashboards
✘ synthetic data software
✘ e signature capabilities
✘ training and development
✘ vulnerability management
✘ bot design and deployment
✘ customer feedback surveys
✘ machine learning software
✔ natural language dialogue
✘ natural language software
✘ neutral language dialouge
✘ sales pipeline management
✘ legal research integration
✘ natural language detection
✘ sf artificial intelligence
✘ anti virus and anti malware
✘ document automationassembly
✘ natural language processing
✘ attendance and time tracking
✘ compliance security features
✘ security audits and reporting
✔ text to speech speech to text
✘ design collaboration platforms
✘ employee information management
✘ prediction of the next question
✘ trade off via scenario modeling
✘ automation bot design deployment
✘ text to speech and speech to text
✘ multi language support basic level
✘ recruitment and applicant tracking
✘ conversational intelligence software
✘ defect detection using image analysis
✘ entity extraction with text analytics
✘ data science machine learning platforms
✘ anomaly detection predictive maintenance
✘ predictive capabilities anomaly detection
✘ anamoly detection and predictive maintenance
✘ anomaly detection and predictive maintenance
✘ anamoly discussion and predictive maintenance
✘ automation for processing and insight extraction
✘ visual recognition this applies to its ocr capabilities

Pros

  • ✔ Streamlined chatbot flow and knowledge base
  • ✔ Secure, real-time database integration
  • ✔ Fast, responsive support and updates

Cons

  • ✘ Occasional lag may slow responsiveness
  • ✘ Some UI flows feel unintuitive to navigate

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The platform supports the English and Italian language.

Yes, the software provides API access.

Yes, it offers iOS and android mobile apps.

It integrates with various third-party tools, such as WhatsApp, Facebook Messenger, Mailchimp, WordPress, Slack, Telegram, and HubSpot.

Tiledesk features are suitable for businesses operating in multiple industries and sectors, such as e-commerce, healthcare, finance, hospitality, education, real estate, and technology.

Tiledesk offers support via live chat.

Businesses can choose from different Tiledesk price plans. These include Starter (€49/month), Pro (€149/month), Business (€499/month), and Enterprise (custom pricing). A 14-day free trial is also available. Get in touch for a personalized Tiledesk pricing plan based on your business’s specific needs!