Unbabel
Unbabel offers AI translation with human review for seamless multilingual support. Enjoy easy workflows and reliable quality for your customer interactions.
Unbabel is a comprehensive Language Operations platform that offers AI-driven translation services along with the option for human review, applicable in chat, ticketing, and various content types. Many users appreciate the straightforward workflows and prompt customer service. Nonetheless, there are instances where translation delays have been noted by some users. Regardless, the platform's quality estimation tools and seamless integration with native CRM systems enable teams to provide dependable multilingual assistance.
What Is Unbabel?
Unbabel serves as a platform for AI-driven translation and language operations, specifically designed for teams focused on customer support and localization. By merging machine translation that is trained in specific domains with human oversight when necessary, it ensures high-quality results through real-time quality assessment and reporting. Organizations utilize Unbabel to translate communications such as chat, emails, and knowledge bases within their helpdesk and CRM systems, all while minimizing disruptions to their workflow and preserving their brand's voice.
Unbabel Pricing
The company provides four different pricing tiers to cater to various scaling requirements:
Pay As You Go: Custom Pricing
Starter: Starting at $10,000/month
Standard: Starting at $30,000/month
Enterprise: Starting at $120,000/month
For a tailored quote on Unbabel pricing that suits your business needs, make sure to request one today.
Please note that the pricing information has been obtained from third-party sources and may change.
Unbabel Integrations
This software enables integration with various systems and platforms, including:
Salesforce Service Cloud
Intercom
Freshdesk
Kustomer
Helpshift
To gain deeper insights into its integration capabilities, watch the Unbabel demo.
Who Is Unbabel For?
The platform is well-suited for a diverse array of industries and sectors such as:
Retail
Technology
Gaming
Travel and hospitality
Fintech and banking
Ecommerce
Is Unbabel Right For You?
Unbabel is perfect for teams requiring quantifiable translation quality, on-demand editorial review, and minimal disruption within tools like Salesforce, Zendesk, or Intercom. The quality estimation and reporting features allow for verification of results, while integrations keep agents operating efficiently in a single environment. It excels in scenarios involving high-volume multilingual support and localization efforts.
If you're still uncertain whether Unbabel is the right choice for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.