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WeKall

WeKall is a platform driven by AI that consolidates communication for businesses. While its comprehensive design might necessitate some upfront adjustments to w...

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WeKall is a platform driven by AI that consolidates communication for businesses. While its comprehensive design might necessitate some upfront adjustments to w...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

WeKall is a platform driven by AI that consolidates communication for businesses. While its comprehensive design might necessitate some upfront adjustments to workflows, the embedded AI functionalities for voice assistance and call analysis help automate essential tasks. Overall, its capabilities enhance the efficiency of both sales and service teams.

Product Details

What Is WeKall?

WeKall is an innovative communication platform powered by AI and hosted in the cloud, tailored for teams in sales, collections, and customer service to streamline their interactions. The unique ‘Messenger Hub’ feature aggregates various channels, such as WhatsApp, into a unified interface, allowing agents to access complete conversation histories. Additionally, the platform employs AI assistants to handle routine customer inquiries and to transcribe and analyze calls, transforming discussions into organized data.

WeKall Pricing

This software presents an ‘All in one with WeKall’ package that incorporates multiple functionalities at a rate of $89 per user each month. Furthermore, two distinct modules are offered to meet varying requirements and preferences.

Contact Center:

  • Professional: Custom pricing (minimum of six agents)

  • Enterprise: Custom pricing (minimum of eight agents)

Telephony:

  • Smart: Custom pricing (minimum of eight extensions)

  • Advanced: Custom pricing (minimum of ten extensions)

  • Custom: Custom pricing

Request a personalized quote for WeKall pricing tailored to your business today.

Please note that the pricing may change.

WeKall Integrations

The platform seamlessly integrates with various third-party applications and systems, including:

  • HubSpot CRM software

  • Salesforce

  • Microsoft Teams

  • Zoho CRM software

  • Zendesk Suite

  • Keybe

Schedule a complimentary WeKall demo to discover more about the integration options available.

Who Is WeKall For?

This platform is ideal for numerous industries and sectors such as:

  • Finance

  • Education

  • Logistics

  • Healthcare

Is WeKall Right For You?

Companies frequently face challenges in managing customer communications that are scattered across various phone and messaging platforms, resulting in operational inefficiencies. WeKall solves this issue by integrating communication channels and utilizing Artificial Intelligence (AI) to automate repetitive tasks. With ISO 27001 certification, its AI-driven transcription and analysis capabilities turn voice conversations into useful data, offering valuable insights without the need for manual input from agents.

If you're still uncertain whether WeKall is suitable for your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Artificial Intelligence Software Features

✘ hypertune
✘ live chat
✘ trade off
✔ automation
✘ dashboards
✘ self service
✘ customization
✘ mobile access
✘ voice cloning
✘ cloud security
✘ sla management
✘ speech to text
✘ case management
✘ crm integration
✘ data encryption
✘ lead management
✘ mlops platforms
✘ task management
✘ canned responses
✘ natural language
✘ sales automation
✘ security measure
✘ anomaly detection
✘ billing invoicing
✔ context awareness
✘ emotion detection
✘ ticket management
✘ contact management
✘ visual recognition
✘ collaboration tools
✘ document management
✘ employee onboarding
✘ firewall protection
✘ multimodal analysis
✘ omnichannel support
✘ self service portal
✘ smart data recovery
✘ threat intelligence
✘ workflow automation
✔ smart data discovery
✔ bot design deployment
✘ client management crm
✘ escalation management
✘ multilanguage support
✘ data labeling software
✘ generative ai software
✘ multi language support
✘ performance management
✘ self service dashboard
✘ text to speech to text
✘ analytics and reporting
✘ bot design deploymentnt
✘ customizable dashboards
✘ predictive capabilities
✘ reporting and analytics
✔ self service dashboards
✘ synthetic data software
✘ e signature capabilities
✘ training and development
✘ vulnerability management
✘ bot design and deployment
✘ customer feedback surveys
✘ machine learning software
✔ natural language dialogue
✘ natural language software
✘ neutral language dialouge
✘ sales pipeline management
✘ legal research integration
✘ natural language detection
✘ sf artificial intelligence
✘ anti virus and anti malware
✘ document automationassembly
✘ natural language processing
✘ attendance and time tracking
✘ compliance security features
✘ security audits and reporting
✔ text to speech speech to text
✘ design collaboration platforms
✘ employee information management
✘ prediction of the next question
✘ trade off via scenario modeling
✘ automation bot design deployment
✘ text to speech and speech to text
✘ multi language support basic level
✘ recruitment and applicant tracking
✘ conversational intelligence software
✘ defect detection using image analysis
✔ entity extraction with text analytics
✘ data science machine learning platforms
✘ anomaly detection predictive maintenance
✘ predictive capabilities anomaly detection
✘ anamoly detection and predictive maintenance
✘ anomaly detection and predictive maintenance
✘ anamoly discussion and predictive maintenance
✘ automation for processing and insight extraction
✘ visual recognition this applies to its ocr capabilities

Pros

  • ✔ Offers admins and advisors a fast, intuitive platform
  • ✔ Provides fast and efficient technical support
  • ✔ Enhances productivity with call reporting

Cons

  • ✘ Limits certain evaluations for call advisors
  • ✘ Downloadable data for online reports is somewhat limited

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

API availability is not confirmed for this software.

WeKall is well-suited for a wide range of industries and sectors, including finance, education, logistics, and healthcare.

The platform provides support via a ticket-based system, chat, phone, email, and a help center.

Yes, WeKall offers a mobile app for both Android and iOS users.

The platform integrates with several third-party applications and systems, including HubSpot, Salesforce, Microsoft Teams, Zoho CRM, Zendesk, and Keybe.

The software offers an “All in One with WeKall” package, providing combined functionalities at $89/user/month. Additionally, two modules with multiple plans cater to different needs: Contact Center – ‘Professional’ (six agents minimum) and ‘Enterprise’ (eight agents minimum); Telephony – ‘Smart’ (eight extensions minimum), ‘Advanced’ (10 extensions minimum), and ‘Custom,’ all available with custom pricing. Contact us to request a personalized WeKall cost quote based on your institution's requirements.

The software supports English and Spanish.