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1voice

The 1voice software delivers telephony solutions hosted in the cloud, facilitating the unification of business communications alongside customer relationship ma...

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The 1voice software delivers telephony solutions hosted in the cloud, facilitating the unification of business communications alongside customer relationship ma...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

The 1voice software delivers telephony solutions hosted in the cloud, facilitating the unification of business communications alongside customer relationship management. Although it might not always offer reliable dedicated support, the extensive range of features and the potential for lower hardware expenses make it a worthwhile investment. In summary, the strategic advantages of 1voice in communication render it an attractive option for scalable call center operations.

Product Details

What Is 1voice?

1voice provides a comprehensive, cloud-based communication platform designed to streamline business operations, manage employee tasks, and enhance customer engagement all through a single interface. By utilizing an advanced virtual PBX system, this solution eliminates the necessity for costly on-premise equipment. Essential features such as CRM routing and real-time call tracking enable businesses to effectively address customer issues while upholding exceptional service standards for remote teams worldwide.

1voice Pricing

The starting price for 1voice is $19.95 per user each month for the Office Core plan. Additional plans are available, including:

  • Office Pro Connect: $27.95/user/month

  • Office Elite Suite: $34.95/user/month

  • Contact Center: $44.95/user/month

You can request a customized pricing quote for your organization.

Please note that pricing may change.

1voice Integrations

This software is compatible with various CRM platforms. Schedule a demo of 1voice to delve into these integrations thoroughly.

Who Is 1voice For?

1voice is perfect for various sectors, including:

  • Government

  • Healthcare

  • Retail

  • Education

  • Law

  • Restaurants

  • Automotive

Is 1voice Right For You?

This solution is ideally suited for organizations looking to upgrade their communication systems while significantly lowering the costs associated with outdated hardware. A key highlight is its ability to seamlessly integrate mobile and desktop environments, positioning it as a leader for remote and hybrid teams. While it is primarily celebrated for its cost-effectiveness compared to traditional analog systems, its dedication to providing 24/7 technical support guarantees operational reliability for critical call centers.

If you're still uncertain about whether 1voice is the right choice for you, reach out to our support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✘ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Significant hardware cost savings
  • ✔ Exceptional HD voice audio quality
  • ✔ Seamless mobile and remote accessibility

Cons

  • ✘ May lack consistent dedicated support
  • ✘ Feature compatibility can vary across categories

Price

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

1voice offers support through phone, chat, and email.

The software supports integration with multiple CRM platforms.

1voice is primarily available in English.

Typical users include industries like government, healthcare, retail, education, law, restaurants, and automotive.

Yes, 1voice offers an API.

Yes, 1voice has a mobile app for Android and iOS.

The 1voice price is based on four plans: Office Core ($19.95/user/month), Office Pro Connect ($27.95/user/month), Office Elite Suite ($34.95/user/month), and Contact Center ($44.95/user/month). Request a personalized 1voice pricing quote for your business.