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2talk

The software from 2talk offers a top-notch cloud call center solution that has received accolades for its ability to improve business communications. It achieve...

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The software from 2talk offers a top-notch cloud call center solution that has received accolades for its ability to improve business communications. It achieve...

Watch Demo Get Pricing
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Product Overview

The software from 2talk offers a top-notch cloud call center solution that has received accolades for its ability to improve business communications. It achieves this through smart call routing and advanced transcription powered by AI. While users may face some challenges logging in via mobile devices, the exceptional voice clarity and affordability stand out. In summary, the valuable features of 2talk make it an excellent option for small to medium-sized enterprises.

Product Details

What Is 2talk?

2talk is an all-in-one Unified Communications as a Service (UCaaS) solution crafted to enhance business efficiency through cloud-based telephony. This platform combines voice, video, and messaging capabilities, empowering teams to handle customer communications seamlessly from any device. Notable features of 2talk, such as the AI-powered auto attendant and call queuing, address challenges related to high call volumes, allowing small enterprises to project a professional presence while scaling effectively.

2talk Pricing

The pricing for 2talk is structured around three plans along with optional add-ons. Add-ons are available starting at $9.49 per seat each month. The available plans are:

  • Flex: $5 per user per month

  • Lite: $14.95 per user per month

  • Unlimited: $24.95 per user per month

If you're interested, you can request a tailored pricing quote for your business.

Please note that prices may vary.

2talk Integrations

This software can be integrated with LiveAgent. You can watch a free demo of 2talk to explore its integration capabilities further.

Who Is 2talk For?

2talk caters to various sectors, including:

  • Medical

  • Restaurants

  • Schools

  • Service

  • Finance

  • Real estate

Is 2talk Right For You?

For small to medium enterprises (SMEs) looking for a robust, award-winning cloud PBX system without the intricacies of conventional telecom solutions, 2talk is an excellent option. Its recognition as the recipient of the INTERNET TELEPHONY Cloud VoIP Excellence Award for three consecutive years (2023, 2024, 2025) underscores its dedication to innovation and dependability. Whether you require AI transcription for compliance purposes or mobility options for a remote workforce, 2talk offers flexibility and cost efficiency that makes it a valuable resource for your organization.

If you still have doubts about whether 2talk is the right fit for you, please reach out to our support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Significant savings on bills
  • ✔ Intuitive, rapid cloud PBX setup
  • ✔ Advanced AI-powered transcription services

Cons

  • ✘ Mobile app login credential issues
  • ✘ Advanced features may require technical familiarity

Price

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, 2talk offers an API.

2talk offers support through contact form, knowledgebase, and phone.

The 2talk price is based on three plans: Flex ($5/user/month), Lite ($14.95/user/month), and Unlimited ($24.95/user/month). Request a personalized 2talk pricing quote for your business.

Yes, 2talk has a mobile app for Android and iOS.

Typical users include industries like medical, restaurants, schools, service, finance, and real estate.

The software supports integration with LiveAgent.

2talk is available in English, Spanish, and Portuguese.