4Voice

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Enhance your call handling with 4Voice's hosted servers and real-time monitoring for efficient, centralized control and performance tracking.

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Product Overview

4Voice enhances the management of both incoming and outgoing calls through its hosted servers, customizable routing options, and real-time monitoring of agents. Although the initial configuration might require some effort, 4Voice offers valuable features such as performance analytics, personalized dashboards, call recording capabilities, hot-desking options, and call-barging functionalities. In summary, it is designed to assist multi-location call center teams that require centralized oversight, efficiency measurement, and forecasting capabilities.

Product Details

What Is 4Voice?

4Voice is a cloud-based VoIP call center solution tailored for both inbound and outbound call centers, utilizing standard VoIP phones. With its 2CallCenter feature, calls are managed through centralized servers that direct them to phones at various locations. The platform offers customizable call routing, real-time monitoring of calls and agents, efficiency metrics, volume analysis, forecasting assistance, personalized dashboards, and the ability to share reports across multiple channels. Additional features include call recording, hot-desking, call barging, and automated failure management. Note: official content describes 4Voice as an answering service/hosted service.

4Voice Pricing

The provider has outlined the following pricing options:

Premium Phone Service: $22.00/month
Standard Phone Service: $17.00/month
Texting / SMS: (included with premium phone service)

Request a customized pricing quote for your business from 4Voice today!

Disclaimer: Pricing is subject to change.

4Voice Integrations

This software allows integration with a variety of systems and platforms, including:

SalesForce
HubSpot CRM software
Zoho
Odoo
Bitrix
Zendesk
WhatsApp

Schedule a free demo of 4Voice to discover more about its integration capabilities.

Who Is 4Voice For?

The 4Voice solution is well-suited for numerous industries and sectors, such as:

High tech
Government
Law
Healthcare
Insurance
Logistics
Nonprofit

Is 4Voice Right For You?

If you operate a business or call center requiring cloud-hosted VoIP for both inbound and outbound communications, 4Voice offers cloud phone services alongside its 2CallCenter solution. Calls are managed via hosted servers and routed to VoIP phones at each site.

The approach of 4Voice emphasizes guidance from providers, where telecom specialists evaluate your voice communication requirements to provide a tailored solution that fits your budget, bandwidth, and priorities. One-on-one training for setup is included. This option is ideal if you prefer to host VoIP services from a secure location with expert assistance during the installation process.

If you're still uncertain whether 4Voice is the right choice for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

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cancel Mobile Access

cancel Phone Support

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cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

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check_circle Call Monitoring

cancel Case Management

cancel CRM Integration

cancel Lead Management

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cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

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cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

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cancel Cloud PBX Telephony

cancel Collaboration Tools

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check_circle Real-Time Dashboard

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cancel Sales Pipeline Management

cancel Compliance-focused Dialing

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cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

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cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

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cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

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cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkHelpful support during installation and configuration

checkFeels familiar for traditional phone users

checkThe configuration is delivered quickly when ordering phones

Cons

closeSome handset functions felt non-intuitive

closeSmaller teams may need extra guidance

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Frequently Asked Questions

Yes, 4Voice offers an API.

4Voice features are used by organizations across a wide range of industries and sectors, including healthcare, high tech, government, and law.

4Voice offers support through phone and an online contact form.

Yes, 4Voice offers a dedicated mobile app.

Get a detailed 4Voice cost breakdown tailored to your specific requirements.

4Voice primarily supports English and Spanish languages.

4Voice integrates with multiple systems and platforms, including Zoho, Salesforce, and HubSpot CRM software.

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4Voice

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