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A1 Telecom

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Experience seamless communication with A1 Telecom's IP telephony solutions, featuring Virtual PBX, SIP trunking, and cloud call center functionality.

Product Overview

A1 Telecom offers a range of IP telephony services, such as Virtual PBX, SIP trunking, and cloud-based call center features. Their billing is based on a per-second model, and they also support CRM integration. Although there are few external reviews to assess user satisfaction, the platform stands out by removing monthly charges and required usage commitments. Additionally, it ensures direct connections with more than 100 global providers.

Product Details
Call Center Software Features
cancel IVR
cancel Live Chat
cancel IVR System
check_circle Call Routing
cancel CRM Software
cancel IVR Software
cancel VoIP Calling
cancel Call Blocking
cancel Client Portal
cancel Mobile Access
cancel Phone Support
cancel Time Tracking
cancel VoIP Software
check_circle Call Recording
cancel Call Reporting
Pros & Cons
Pros
checkPer-second billing without monthly fees
checkDirect routes with 100+ global providers
checkMultiple currency and payment options
Cons
closeLimited third-party review availability
closeInitial setup may require system configuration
User Reviews
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Frequently Asked Questions
Yes, the software offers an API.
The platform is available in multiple languages, including English, Ukrainian, Russian, and German.
No, it does not have a dedicated mobile app.
It uses custom pricing for its core IP telephony services, operating on per-second billing without monthly fees or mandatory volumes. For Call Tracking specifically, the Business plan starts at €65/month (includes 2 substitute number slots) and the Corporation plan starts at €130/month (includes 5 substitute number slots). Request a custom A1 Telecom price quotation.
The software provides support through qualified VoIP engineers available via phone, email, and Microsoft Teams chat.
It serves industries including sales and telemarketing, technical support services, education and consulting, healthcare services, sports and entertainment, finance and forex, and call centers.
The vendor integrates with CRM and business platforms including Creatio, Salesforce, Pipedrive, Microsoft Dynamics, Zendesk, Zoho, Monday, and other systems through API interfaces.
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