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Acefone

Acefone offers a complete range of telephone systems and PBX solutions designed to enhance communication within businesses. This adaptable system is equipped wi...

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Acefone offers a complete range of telephone systems and PBX solutions designed to enhance communication within businesses. This adaptable system is equipped wi...

Product Overview

Acefone offers a complete range of telephone systems and PBX solutions designed to enhance communication within businesses. This adaptable system is equipped with advanced features and a straightforward portal, enabling users to customize their communication management. Although there is a demand for improvements in mobile app functionality, users value the platform's easy-to-use interface and extensive customization capabilities.

Product Snapshot

Product Details

What Is Acefone?

Overview

Acefone is a comprehensive cloud-based communication solution that provides robust offerings such as Interactions Hub, Contact Center Studio, and API Connect. With a strong focus on enhancing customer experience, it currently supports over 500 organizations and features more than 20 pre-built integrations. Acefone boosts productivity and facilitates effective communication through omnichannel interactions, IVR systems, auto-dialers, and campaign management, all accessible via a user-friendly dashboard.

Acefone Pricing

The pricing for Acefone operates on a subscription basis tailored to the specific services needed. The available pricing plans are as follows:

  • Business phone system:

    • Business - $17.99/user/month

    • Premium - $19.99/user/month

  • Unlimited plan:

    • Toll-free number - $4.99/month

    • Per extension (user) - $39.99/month

    • Minutes - Unlimited

  • Usage-based plans:

    • 100 minutes - $2.99/month

    • 400 minutes - $9.99/month

    • 1,000 minutes - $23.99/month

Customers can take advantage of a free trial and request an in-depth Acefone price analysis to determine the most suitable plan for their business needs.

Acefone Integrations

Acefone seamlessly integrates with a variety of third-party applications, including:

  • MS Dynamics 365

  • Salesforce

  • Zoho CRM

  • Hubspot

  • Freshdesk

  • Zendesk

  • SugarCRM

  • Leadsquared

Interested users can schedule a demo to explore the integration capabilities of Acefone in greater detail.

Who Is Acefone For?

Acefone is designed to serve small, medium-sized, and large enterprises across diverse industries, including:

  • Education

  • Finance

  • Healthcare

  • Professional services

  • Retail

Is Acefone Right For You?

This software simplifies communication processes and empowers businesses to harness the advantages of cloud technology. With its next-generation tools and solutions, Acefone facilitates more seamless interactions and memorable customer experiences. The goal is to be a global leader in business communication technology by delivering services that prioritize customer needs, ensuring intelligent and efficient connections alongside streamlined communication.

If you have any lingering questions about Acefone, feel free to reach out to us at info@softwareseekers.com for expert guidance from our team.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Attractive promotional offers available for new users
  • Customizable voicemail and IVR
  • The main dashboard and system layout are straightforward and user-friendly
  • Customer service is available around the clock

Cons

  • Limited device registration
  • Mobile app needs improvement

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Acefone provides API access.

Acefone supports the English language only.

Acefone software integrates with various third-party applications, including MS Dynamics 365, Salesforce, Zoho CRM, HubSpot, Freshdesk, Zendesk, SugarCRM, Leadsquared, and MS Teams.

Acefone pricing starts at $4.99/month for its unlimited toll-free number plan. Users can try it for free and request a custom quote for the software's cost.

Acefone serves small, mid-sized, and enterprise-level businesses across various industries, including education, finance, healthcare, professional services, and retail.

Acefone provides various support options, including live chat, 24/7 live representative, phone support, an email/help desk, a knowledge base, and an FAQs/forum.