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ActiveDEMAND

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

ActiveDEMAND provides integrated call center tools and analytics for effective lead management, empowering businesses to scale efficiently.

Product Overview

ActiveDEMAND offers a comprehensive suite of call center tools and tracking capabilities designed to enhance lead management and communication analysis. Although the platform's extensive features may take some time to learn, its agency functionalities and unified data perspectives provide a robust solution for growing enterprises.

Product Details
Call Center Software Features
cancel IVR
cancel Live Chat
cancel IVR System
check_circle Call Routing
cancel CRM Software
cancel IVR Software
cancel VoIP Calling
cancel Call Blocking
cancel Client Portal
cancel Mobile Access
cancel Phone Support
cancel Time Tracking
cancel VoIP Software
check_circle Call Recording
cancel Call Reporting
Pros & Cons
Pros
checkReal-time analytics with dashboards for multi-client management
checkBuilt-in call tracking that links phone calls with marketing activities
checkUnified data storage for easy business tracking
checkStraightforward client addition for marketing setup and traceability
checkDirect first-party data collection for personalized campaign management
Cons
closeReporting sections can be lengthy to filter
closeData updates for email performance tracking may experience delays
closeDetailed custom report building sometimes require extra steps
closeNavigation and setup may benefit from higher-level marketing skills
User Reviews
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Frequently Asked Questions
The platform currently supports the English language.
ActiveDEMAND cost breakdown includes Call Tracking ($3/phone number), Email Marketer ($7/month), Small Business Marketer ($69/month), Corporate Marketer ($199/month), and Agency Marketer ($799/month). Request a customized ActiveDEMAND price plan for your business today!
Yes, the platform offers an API.
The platform integrates with various software and services including Shopify, Zapier, Yardi, Pipedrive, and Salesforce.
Information regarding a dedicated mobile app has not been specified by the vendor.
ActiveDEMAND features are designed for businesses in industries and sectors like travel, call centers, education, healthcare, and marketing.
The platform provides support through phone and live chat.
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