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AloTech

AloTech is a comprehensive call center solution designed to offer sophisticated multi-channel call handling. It features AI-driven chatbots and predictive diali...

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AloTech is a comprehensive call center solution designed to offer sophisticated multi-channel call handling. It features AI-driven chatbots and predictive diali...

Watch Demo Get Pricing
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Product Overview

AloTech is a comprehensive call center solution designed to offer sophisticated multi-channel call handling. It features AI-driven chatbots and predictive dialing to enhance operational efficiency. Although the administration interface could use some enhancements, the platform excels in providing strong reporting capabilities and cloud-based adaptability for teams working remotely, guaranteeing scalable and secure contact center functionalities.

Product Details

What Is AloTech?

AloTech is a cloud-driven platform designed for call centers, allowing organizations to oversee voice, chat, and social media interactions effectively. It boasts features such as predictive dialing, interactive voice response (IVR), call routing, and intelligent voice and chatbots that help automate everyday tasks. Additionally, the platform includes functionalities for audio recording, quality management, and performance dashboards aimed at enhancing operational efficiency. AloTech also facilitates multi-channel communication management through platforms like WhatsApp, Telegram, Facebook Messenger, SMS, email, and video calls.

AloTech Pricing

The pricing structure for AloTech is as follows:

  • Cloud Call Center Written Communication Plan: ₺499/user/month

  • Cloud Call Center Voice + Text Communication Plan: ₺2990/user/month

  • Chatbot + Voicebot Plan: custom pricing available

Obtain a tailored AloTech price that aligns with your specific business needs and budget.

Please note: Pricing is subject to change.

AloTech Integrations

AloTech seamlessly integrates with a variety of applications, including:

  • Zendesk Suite

  • Salesforce

  • Zoho CRM software

  • Oracle Aconex

  • DialogFlow

  • Microsoft Dynamics

  • Power BI

Schedule a free demo of AloTech to learn more about integration possibilities.

Who Is AloTech For?

AloTech caters to various sectors, including:

  • Energy

  • Education

  • Food

  • Real Estate

  • Health

  • Transport

  • Technology

Is AloTech Right For You?

AloTech is ideal for businesses looking to enhance their call center operations and improve customer interaction. It provides centralized oversight of both incoming and outgoing calls, chats, and social media engagements. The platform's capabilities also include predictive dialing, IVR systems, and self-service options to boost agent efficiency.

If you're still uncertain whether AloTech meets your needs, reach out to our customer support at info@softwareseekers.com for assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✔ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✘ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Delivers predictive dialing for efficiency
  • ✔ Provides real-time dashboards
  • ✔ Offers cloud-based flexibility
  • ✔ Supports call recording and quality management

Cons

  • ✘ Its IVR tree implementation may require some effort for some users
  • ✘ Extensive capabilities may initially overwhelm users

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, AloTech does offer an API.

No, AloTech does not offer a mobile app.

AloTech software supports Turkish language only.

The typical users of AloTech include sectors like energy, education, food, real estate, health, transport, technology, and more.

The vendor offers customized pricing plans according to different business needs. It offers a Cloud Call Center Written Communication Plan at ₺499/user/monthly, a Cloud Call Center Voice + Text Communication Plan at ₺2990/user/monthly, and a Chatbot + Voicebot Plan that offers customized pricing. Get a customized AloTech cost breakdown for your business today.

AloTech offers support through phone number and form submission.

AloTech software integrates with a wide range of apps, including Zendesk Suite, Salesforce, Zoho CRM software, Oracle Aconex, DialogFlow, Microsoft Dynamics, Power BI, and more.