ASC

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Capture and analyze customer interactions seamlessly with ASC's compliant communication recording and analytics software, tailored for regulated environments.

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Product Overview

ASC provides software for recording communication and analytics that adheres to compliance standards, assisting contact centers in capturing, analyzing, and assessing customer interactions across various channels. Although it necessitates integration with current call center systems, its AI-powered insights, quality management features, and adaptable cloud or on-premise deployment options position it as a dependable solution for regulated environments.

Product Details

What Is ASC?

ASC offers a robust compliance recording platform that is tailored to capture and analyze communications across various channels. It safely stores voice, video, and chat data while employing sophisticated AI techniques to automatically identify potential fraud and compliance issues. This solution fulfills the vital requirement for regulatory documentation in sensitive industries, allowing organizations to transform obligatory recording data into insightful business intelligence that enhances quality management and operational oversight.

ASC Pricing

The pricing for ASC generally operates on a quote-based structure, customized to meet the unique requirements of your organization. The estimated costs for software similar to ASC range from $9 to $70 per user each month. Reach out today to obtain a customized price estimate for your business!

Note: The pricing information has been obtained from third-party sources and may vary.

ASC Integrations

This software is compatible with numerous systems and platforms, including:

Microsoft Teams
Zoom
RingCentral Contact Center
Genesys

Check out the ASC demo for more details on its integration capabilities.

Who Is ASC For?

ASC is well-suited for a diverse array of industries and organizational roles, such as:

Financial institutions
Contact centers
Public safety
Healthcare

Is ASC Right For You?

This platform is particularly beneficial for sectors that are heavily regulated, like finance and public safety. It offers tamper-proof compliance recording along with analytics driven by AI. Honored with the Frost & Sullivan 2025 Global Competitive Strategy Leadership Award, ASC provides exceptional scalability and security thanks to its cloud-native design. With a trusted reputation among major clients like DZ Bank and Swiss Life, ASC’s seamless integration with Microsoft Teams and commitment to global standards make it indispensable for effective risk management.

If you still have questions about ASC, feel free to reach out to us at info@softwareseekers.com for additional assistance.

Call Center Software Features

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Pros & Cons

Pros

checkProvides omnichannel compliance recording across voice, chat, video

checkSupports secure cloud, on‑premise, and hybrid deployments

checkIncludes AI‑based analytics for risk detection and insights

Cons

closeRequires significant setup for complex compliance policies

closeAdvanced features may need ongoing AI policy adjustments

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Frequently Asked Questions

ASC software supports English, German, Italian, French, Spanish, Portuguese, and Japanese.

ASC offers support via an online contact form.

ASC pricing is quote-based, with estimated costs of $9–$70/user/month. Get a detailed ASC cost breakdown to make an informed decision.

Information about an API is currently unspecified by the vendor.

ASC features are used by contact center managers, compliance officers, IT administrators, and regulated industry professionals.

No, ASC does not offer a dedicated mobile app.

ASC integrates with multiple platforms, including Genesys, RingCentral Contact Center, Zoom, and Microsoft Teams.

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