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ASC

ASC provides software for recording communication and analytics that adheres to compliance standards, assisting contact centers in capturing, analyzing, and ass...

0.00 | 0 Reviews

ASC provides software for recording communication and analytics that adheres to compliance standards, assisting contact centers in capturing, analyzing, and ass...

Product Overview

ASC provides software for recording communication and analytics that adheres to compliance standards, assisting contact centers in capturing, analyzing, and assessing customer interactions across various channels. Although it necessitates integration with current call center systems, its AI-powered insights, quality management features, and adaptable cloud or on-premise deployment options position it as a dependable solution for regulated environments.

Product Snapshot

Product Details

What Is ASC?

ASC offers a robust compliance recording platform that is tailored to capture and analyze communications across various channels. It safely stores voice, video, and chat data while employing sophisticated AI techniques to automatically identify potential fraud and compliance issues. This solution fulfills the vital requirement for regulatory documentation in sensitive industries, allowing organizations to transform obligatory recording data into insightful business intelligence that enhances quality management and operational oversight.

ASC Pricing

The pricing for ASC generally operates on a quote-based structure, customized to meet the unique requirements of your organization. The estimated costs for software similar to ASC range from $9 to $70 per user each month. Reach out today to obtain a customized price estimate for your business!

Note: The pricing information has been obtained from third-party sources and may vary.

ASC Integrations

This software is compatible with numerous systems and platforms, including:

  • Microsoft Teams

  • Zoom

  • RingCentral Contact Center

  • Genesys

Check out the ASC demo for more details on its integration capabilities.

Who Is ASC For?

ASC is well-suited for a diverse array of industries and organizational roles, such as:

  • Financial institutions

  • Contact centers

  • Public safety

  • Healthcare

Is ASC Right For You?

This platform is particularly beneficial for sectors that are heavily regulated, like finance and public safety. It offers tamper-proof compliance recording along with analytics driven by AI. Honored with the Frost & Sullivan 2025 Global Competitive Strategy Leadership Award, ASC provides exceptional scalability and security thanks to its cloud-native design. With a trusted reputation among major clients like DZ Bank and Swiss Life, ASC’s seamless integration with Microsoft Teams and commitment to global standards make it indispensable for effective risk management.

If you still have questions about ASC, feel free to reach out to us at info@softwareseekers.com for additional assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Provides omnichannel compliance recording across voice, chat, video
  • Supports secure cloud, on‑premise, and hybrid deployments
  • Includes AI‑based analytics for risk detection and insights

Cons

  • Requires significant setup for complex compliance policies
  • Advanced features may need ongoing AI policy adjustments

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

ASC software supports English, German, Italian, French, Spanish, Portuguese, and Japanese.

ASC offers support via an online contact form.

ASC pricing is quote-based, with estimated costs of $9–$70/user/month. Get a detailed ASC cost breakdown to make an informed decision.

Information about an API is currently unspecified by the vendor.

ASC features are used by contact center managers, compliance officers, IT administrators, and regulated industry professionals.

No, ASC does not offer a dedicated mobile app.

ASC integrates with multiple platforms, including Genesys, RingCentral Contact Center, Zoom, and Microsoft Teams.