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Asterisk

Asterisk provides a versatile open-source telephony platform that allows organizations to create tailored Voice over Internet Protocol (VoIP) and Private Branch...

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Asterisk provides a versatile open-source telephony platform that allows organizations to create tailored Voice over Internet Protocol (VoIP) and Private Branch...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Asterisk provides a versatile open-source telephony platform that allows organizations to create tailored Voice over Internet Protocol (VoIP) and Private Branch Exchange (PBX) systems for managing calls and routing them effectively. Although it necessitates a technical configuration, its comprehensive features along with robust community backing render it an excellent base for sophisticated communication solutions.

Product Details

What Is Asterisk?

Asterisk serves as a powerful communications engine that converts standard computing hardware into an advanced communications server. This platform empowers organizations to create scalable IP PBX systems, VoIP gateways, and conference servers, free from the constraints of proprietary hardware. It features sophisticated Automatic Call Distribution (ACD) to enhance agent workflows and robust Interactive Voice Response (IVR) tools that streamline customer interactions. With these capabilities, businesses can effectively manage high call volumes while ensuring enterprise-level reliability.

Asterisk Pricing

The pricing for Asterisk is dependent on the unique requirements of your organization. You can request a customized estimate for Asterisk that suits your specific needs and budget.

Asterisk Integrations

No information has been provided by the vendor regarding third-party integrations for this software. To discover more about the software's features, you can schedule a complimentary Asterisk demo.

Who Is Asterisk For?

Asterisk caters to a diverse array of organizations and sectors, including:

  • Call center operations

  • Government agencies

  • Healthcare providers

  • Educational institutions

  • Telecommunications carriers

  • Financial services

  • Small business startups

Is Asterisk Right For You?

Asterisk is well-suited for entities in search of a flexible and scalable telephony solution capable of addressing intricate communication requirements. Endorsed by Fortune 1000 companies, the platform allows businesses to develop tailored VoIP and PBX systems, oversee call routing, and connect with third-party modules. Supported by Sangoma, this software benefits from continuous development and community backing, offering a dependable foundation for enterprises looking to enhance their communication infrastructure efficiently.

If you're still uncertain about Asterisk, feel free to reach out to us at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✘ omnichannel support
✘ predictive dialling
✘ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✘ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Large global community contributes modules and documentation
  • ✔ Highly flexible and customizable for businesses
  • ✔ Can scale across complex telephony environments

Cons

  • ✘ Documentation and references are not as abundant as other open-source platforms
  • ✘ Making system-level changes or hardware modifications requires experience

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Asterisk offers an API.

No, Asterisk does not offer a dedicated mobile app.

The vendor has not listed any available third-party integrations for this software.

Asterisk software primarily supports English.

Asterisk features are used by organizations across call centers, telecommunications providers, healthcare institutions, educational institutions, government agencies, financial services, and small business startups.

Asterisk offers community support through knowledge bases, mailing lists, forums, and IRC chat, while enterprise users can access professional commercial support from Sangoma for installation, configuration, and system operation issues.

Asterisk provides flexible pricing structured around unique business demands. Get a detailed Asterisk cost breakdown to make an informed decision.