AT&T Office@Hand

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Experience efficient cloud-based communications with AT&T Office@Hand, offering reliable mobility features and tailored call center tools for your business.

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Product Overview

AT&T Office@Hand offers a robust cloud-based unified communications solution that boasts carrier-grade reliability along with a wide range of integration options. Although the initial setup may demand some investment of time and resources, its mobility capabilities and dedicated call center features position it as an attractive option for businesses seeking flexibility in their operations.

Product Details

What Is AT&T Office@Hand?

AT&T Office@Hand serves as a comprehensive call center solution that integrates voice, video, and messaging to enhance business communication. This platform seamlessly transitions between devices, addressing the challenges of using fragmented tools for remote teams.

The standout features of this service boost both professional presentation and operational efficiency. It is adaptable to businesses of all sizes, enabling users to oversee operations from virtually anywhere, thereby ensuring continuous connectivity and flexibility in operations.

AT&T Office@Hand Pricing

The pricing structure for AT&T Office@Hand varies according to team size and specific business needs. The available plans are as follows:

AT&T Office@Hand Standard: $25.00/user/month
AT&T Office@Hand Premium: $35.00/user/month

Get in touch for a customized pricing quote tailored to your business requirements!

Note: Prices may change over time.

AT&T Office@Hand Integrations

This software allows integration with various systems and platforms to enhance workflow effectiveness, including:

Salesforce
Microsoft 365 software
Google Workspace software
Zendesk suite
Box

Check out the AT&T Office@Hand demo for more details on its integration capabilities.

Who Is AT&T Office@Hand For?

AT&T Office@Hand caters to a diverse array of industries and sectors, such as:

Healthcare
Retail
Hospitality
Call centers
Transportation
Manufacturing

Is AT&T Office@Hand Right For You?

This platform is particularly suited for large enterprises in search of reliable and flexible communication solutions. With mobile administration capabilities and AI-driven features, it is ideal for distributed teams seeking secure, high-performance options. Users can also choose to opt out of selling or sharing personal data, ensuring a secure environment.

If you're still uncertain about whether AT&T Office@Hand is the right choice for you, feel free to reach out to our customer support team at info@softwareseekers.com for further assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

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cancel VoIP Calling

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cancel Client Portal

cancel Mobile Access

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check_circle Call Recording

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cancel Knowledge Base

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check_circle Call Monitoring

cancel Case Management

cancel CRM Integration

cancel Lead Management

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cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

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cancel Predictive Dialing

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cancel Telephony Software

cancel Video Conferencing

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cancel Cloud PBX Telephony

cancel Collaboration Tools

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cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

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cancel Customer Feedback Surveys

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cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

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cancel Compliance & Security Features

cancel Gamified Performance Tracking

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cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

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cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

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Pros & Cons

Pros

checkProfessional call handling with auto-receptionist and voicemail-to-email

checkIntuitive admin portal for simple setup and user management

checkReliable call quality that remains clear for daily communication

checkManagement of faxes and team collaborations from one platform

checkEffective real-time connection tools for remote and hybrid work

Cons

closeCustomer support experiences may vary in consistency

closeInitial setup or number porting might encounter minor technical hurdles

closeInterface design can be further modernized

closeVideo conferencing speed may fluctuate during high-usage periods

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Frequently Asked Questions

The platform currently supports the English language.

Information regarding the vendor’s API availability has not been provided.

The platform provides support through phone and contact form.

The platform integrates with various software and services such as Salesforce, Microsoft 365, Google Workspace, Zendesk, and Box.

AT&T Office@Hand cost breakdown includes two plans: Standard ($25.00/user/month) and Premium ($35.00/user/month). Request a personalized AT&T Office@Hand price quote for your business today!

AT&T Office@Hand features are designed for businesses in industries like manufacturing, call centers, transportation, hospitality, retail, and healthcare.

Information regarding a dedicated mobile app has not been specified by the vendor.

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