Audara

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Transform your customer experience with Audara's AI-powered omnichannel contact center, unifying voice, chat, and video for seamless operations.

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Product Overview

Audara offers a contact center driven by AI that integrates voice, chat, WhatsApp, and video, ensuring efficient management and reporting. While its comprehensive array of features might seem overwhelming for smaller teams, user-friendly dashboards and AI helpers make everyday tasks easier. In summary, it delivers a dependable customer experience suitable for enterprises.

Product Details

What Is Audara?

Audara is a cloud-based contact center solution powered by artificial intelligence, which streamlines voice, chat, WhatsApp, and video communications. Tailored for medium to large customer service teams, its primary goal is to enhance high-volume communication through AI voice agents, predictive dialers, and an integrated customer relationship management (CRM) system. The platform features real-time dashboards and automated quality assurance capabilities, which help minimize manual oversight and expedite the resolution of issues.

Audara Pricing

The provider offers several pricing options starting from five users, catering to various organizational needs and sizes. The available plans are:

Omni Chat: Custom pricing
Omni Core: Custom pricing
Omni Plus: Custom pricing
Infinity: Custom pricing

Request a tailored quote for Audara pricing specific to your business today.

Please note that the pricing is subject to change.

Audara Integrations

The vendor has not disclosed detailed information regarding the platform's integration capabilities with third-party systems.

Schedule a complimentary demo of Audara to explore its integration options further.

Who Is Audara For?

Audara is well-suited for a diverse array of industries and sectors, such as:

BPO
Banking and finance
Public entities and government
Healthcare

Is Audara Right For You?

If you are facing challenges with disjointed communication channels, sluggish reporting, and excessive manual quality assurance efforts, Audara’s omnichannel platform along with its AI quality engine can help consolidate conversations and automate interaction scoring, thereby decreasing monitoring time. Its predictive dialers and AI voice/chat agents are ideal for high-volume sales operations, collections, or enterprise help desks. Security and privacy details can be found in Audara’s privacy resources (including data handling and data center information).

If you're still unsure whether Audara software meets your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

cancel Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

check_circle Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

cancel CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

check_circle Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

check_circle Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

cancel Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkProvide omnichannel voice, chat, and WhatsApp support

checkEnable AI-driven dialers to boost reach

checkDeliver real-time dashboards for instant supervision

Cons

closeRequire specialist configuration for niche workflows

closeAn extensive feature set may exceed micro teams

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Frequently Asked Questions

The vendor has not provided specific information regarding the platform’s integration with third-party systems.

No. Audara does not offer a mobile app.

The platform provides support via phone, email, and a resource center.

Audara is suitable for a wide range of industries and sectors, including BPO, banking and finance, public entities and government organizations, and healthcare.

Yes, Audara offer an API.

The software supports the English and Spanish languages.

The vendor offers multiple pricing plans starting at five users, including Omni Chat, Omni Core, Omni Plus, and Infinity, all available with custom pricing. Contact us to request a personalized Audara cost quote based on your institution's requirements.

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