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Bandwidth

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Transform your business communication with Bandwidth's flexible cloud APIs for voice and messaging, designed to scale with your needs.

Product Overview

Bandwidth offers cloud-based communication APIs that cater to voice, messaging, and emergency services. Many users appreciate the competitive pricing and the adaptability of the APIs. However, there are some reports of varying call quality. Despite this, the platform's scalable voice and messaging capabilities effectively address a wide range of business communication requirements.

Product Details
Call Center Software Features
cancel IVR
cancel Live Chat
cancel IVR System
cancel Call Routing
cancel CRM Software
cancel IVR Software
cancel VoIP Calling
cancel Call Blocking
cancel Client Portal
cancel Mobile Access
cancel Phone Support
cancel Time Tracking
cancel VoIP Software
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cancel Call Reporting
Pros & Cons
Pros
checkCompetitive pricing structure
checkReliable network performance
checkExtensive API documentation
Cons
closeInconsistent call quality reported
closeSupport responsiveness varies
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Frequently Asked Questions
No. Bandwidth does not offer a standalone mobile app for iOS or Android.
Support is available with dedicated success management options.
Yes. Bandwidth provides programmable APIs for voice, messaging, and emergency calling.
Users are from telecommunications, software development, financial services, healthcare, retail, hospitality, and enterprise contact centers.
Bandwidth pricing is usage-based with Messaging: starting from $0.004/message, Voice: 0.01/minute, Authentication: starting at $0.05/auth, and SIP Trunking comes in custom pricing; for a custom Bandwidth cost, contact us.
The software supports the English language.
It integrates with Microsoft Teams Operator Connect, Webex Calling, Genesys Cloud CX, Five9, and Pindrop.
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