BlueBean

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Streamline customer communication with BlueBean's cloud-based call center system, combining PBX, CTI, and CRM for improved efficiency and scalability.

Get Pricing play_circleWatch Demo

Product Overview

BlueBean offers a cloud-driven call center solution that integrates PBX, CTI, and CRM functionalities to enhance customer interactions and boost operational efficiency. While some users may experience minor challenges during updates, its adaptable pricing structure, effortless integrations, and scalable architecture position it as a dependable choice for more than 300 businesses looking for secure, reliable, and tailored contact center services.

Product Details

What Is BlueBean?

BlueBean is a cloud-centric contact center platform aimed at enhancing customer interactions and boosting operational productivity. It features integrated PBX and CTI capabilities that simplify the process of handling calls, while its CRM functionalities improve customer relationship management. Tailored for small to medium-sized enterprises, BlueBean alleviates administrative tasks and fosters scalable growth, enabling teams to provide quicker and more dependable service without the complications of conventional systems.

BlueBean Pricing

The pricing structure for BlueBean includes several plans for users, not including consumption tax:

Monthly Fee Models

Initial cost - ¥5,000 per license
Monthly fee - ¥5,000 per license
Monthly prorated - ¥166 per license

Disk Space Change Options

Up to 100 GB
- Initial cost - ¥10,000 per license
- Monthly fee - ¥10,000 per license
- Monthly prorated - ¥333 per license
Up to 200 GB
- Initial cost - ¥10,000 per license
- Monthly fee - ¥20,000 per license
- Monthly prorated - ¥666 per license

For a personalized quote on BlueBean pricing tailored to your business needs, please reach out.

Please note that pricing may vary.

BlueBean Integrations

The provider supports integrations with various applications, including:

Salesforce
Zoho
Fast Help

To explore more about BlueBean's integration features, request a demo.

Who Is BlueBean For?

The BlueBean software caters to a diverse array of industries and sectors, such as:

Telephone answering service
Healthcare
Imaging
Digital marketing

Is BlueBean Right For You?

This solution is perfect for organizations in search of a secure, cloud-based contact center that combines PBX, CTI, and CRM functionalities for enhanced communication. Its notable features—adaptive call routing, AI transcription capabilities, and comprehensive administrative tools—make it particularly beneficial for small to medium-sized teams looking to grow efficiently. Acknowledged in Japan for its reliability and innovative approach, BlueBean enables businesses to provide quicker and smarter customer support.

If you're still uncertain whether BlueBean meets your needs, feel free to reach out to our customer support at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

cancel Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

check_circle Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkDetailed analytics tools, improve performance and KPI monitoring

checkReal‑time monitoring with call recording, ensure compliance and QA

checkMulti‑channel support via calls, emails, and social media integration

Cons

closeCustomization options for users might be limited

closeComplex interface can overwhelm new users during initial setup and training

User Reviews

0.0

star star star star star

0 reviews

Positive

Neutral

Negative

rate_review

No reviews yet

Be the first to share your experience with BlueBean.

Frequently Asked Questions

BlueBean provides support via phone and email.

BlueBean supports the English and Japanese languages.

Yes, BlueBean provides API access.

Yes, BlueBean offers a mobile app.

BlueBean serves industries including digital marketing, imaging, healthcare, and more.

BlueBean pricing starts at ¥5,000 per license monthly with 40GB storage, scaling to ¥10,000 for 100GB and ¥20,000 for 200GB, with daily prorated billing and setup fees. Request a custom BlueBean price quotation.

The vendor integrates with third-party apps like Zoho, Salesforce, and more.

Still deciding on BlueBean?

Talk to a specialist — they'll compare it against your shortlist for free.

chat_bubbleTalk to an expert

BlueBean

How would you rate the overall quality?

Overall Rating

☆ ☆ ☆ ☆ ☆

Ease of Use

Value for Money

Customer Support

Functionality