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Britannic

Britannic offers consultative technology solutions that encompass cloud services, unified communications, and digital transformation. Their solutions are design...

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Britannic offers consultative technology solutions that encompass cloud services, unified communications, and digital transformation. Their solutions are design...

Product Overview

Britannic offers consultative technology solutions that encompass cloud services, unified communications, and digital transformation. Their solutions are designed to be both scalable and adaptable, effectively catering to a wide range of enterprise requirements. Although a few users have mentioned that the setup process can be quite intricate, the company's AI-powered automation, results-oriented managed services, and robust support contribute to smooth operational experiences.

Product Details

What Is Britannic?

Britannic is a technology partner located in the UK, specializing in delivering unified communications, contact center solutions, and managed IT services tailored for mid-sized enterprises. Their unique NetX Session Initiation Protocol (SIP) platform offers sophisticated call routing, analytics dashboards, and dependable, carrier-grade performance.

The Customer Success Programme from Britannic encompasses discovery workshops, Return On Investment (ROI) assessments, and continuous performance evaluations that tackle operational hurdles through quantifiable business results. This software oversees the complete technology lifecycle, from strategic planning to monitoring and support.

Britannic Pricing

Britannic provides customized pricing plans that cater to the distinct needs of organizations and their deployment choices. For example, the pricing for branded calls begins at £100 for 1000 monthly calls.

Contact us today to receive a tailored pricing quote for your business from Britannic.

Note: Pricing may vary.

Britannic Integrations

Britannic facilitates integration with various systems and platforms, including:

  • Microsoft Teams

  • Salesforce

  • Zoom

  • HubSpot CRM software

Schedule a complimentary demo of Britannic to explore its integration capabilities further.

Who Is Britannic For?

The software offered by Britannic is well-suited for an array of industries and sectors, such as:

  • Housing associations

  • Legal services

  • Insurance companies

  • Financial services

  • Professional services

  • Local government

  • Higher education

Is Britannic Right For You?

If you find yourself dealing with outdated telephony systems, disjointed communication tools, or insufficient IT management, Britannic’s consultative approach combined with managed services can assist you. Their cloud-ready communication solutions, proactive monitoring, and customized IT offerings simplify complexity while enhancing reliability.

Acknowledged within the industry, Britannic was nominated as Tech Company of the Year at the Thames Valley SME Growth 100 Awards 2025, showcasing its significant impact. Furthermore, its accreditations with G-Cloud 14 and Crown Commercial Service render it suitable for public sector procurement needs. Additionally, ISO certifications related to quality management, information security, business continuity, and IT service management highlight their dedication to governance standards.

If you still have questions about whether Britannic is the right choice for you, please reach out to our customer support team at info@softwareseekers.com for more assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Supports seamless communication across teams
  • Provides reliable managed IT services
  • Enables efficient cloud and SIP connectivity

Cons

  • Require technical planning for deployment
  • Higher complexity for smaller organizations

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The software supports more than 100 written languages, including English, Arabic, Russian, Japanese, and more.

The platform integrates with various third-party tools, including Microsoft Teams, Salesforce, Zoom, and HubSpot.

No, Britannic doesn’t offer a mobile app.

Yes, it offers an API.

Britannic price is custom based on organizational needs, with branded calls starting at £100/1,000 monthly calls. Contact us for a Britannic cost estimate.

Britannic offers support through phone, email, and a help request form.

Typical users include organizations in housing, government, healthcare, finance, education, and professional services.