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BroadVoice Cloud PBX

BroadVoice Cloud PBX serves as a cloud-driven telephony and call center solution designed to handle business communications efficiently. It offers dependable ca...

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BroadVoice Cloud PBX serves as a cloud-driven telephony and call center solution designed to handle business communications efficiently. It offers dependable ca...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

BroadVoice Cloud PBX serves as a cloud-driven telephony and call center solution designed to handle business communications efficiently. It offers dependable call routing along with excellent voice clarity. While a few users have pointed out the lack of extensive customization options, the platform is praised for its reliability, comprehensive reporting features, and prompt customer support.

Product Details

What Is BroadVoice Cloud PBX?

BroadVoice Cloud PBX is a cloud-driven communication and call center solution tailored for small to medium-sized enterprises that handle both incoming and outgoing calls. It features organized call routing to minimize missed connections, integrated reporting tools to monitor call activities, and IVR functionalities to enhance customer interactions. This system enables teams to ensure seamless communication without the need for traditional on-site telephone systems.

BroadVoice Cloud PBX Pricing

The pricing structure for BroadVoice Cloud PBX consists of various plans aimed at accommodating distinct business communication requirements. The available options are:

  • Metered: $10/month/user

  • Standard: $18/month/user

  • Pro: $23/month/user

  • Virtual: $12/month/user

For a customized quote on BroadVoice Cloud PBX pricing specific to your organization, feel free to reach out today.

Please note that pricing is subject to change.

BroadVoice Cloud PBX Integrations

This software offers compatibility with numerous systems and platforms through Zapier, including:

  • Slack software

  • Dropbox

  • HubSpot Customer Platform

Check out the BroadVoice Cloud PBX demonstration to discover more about its integration capabilities.

Who Is BroadVoice Cloud PBX For?

BroadVoice Cloud PBX is well-suited for a variety of industries and sectors such as:

  • Healthcare

  • Retail

  • Education

  • Government

  • Financial services

  • Manufacturing

  • Transportation

Is BroadVoice Cloud PBX Right For You?

This solution could be an excellent choice for businesses that depend heavily on phone-based customer engagements and require a cloud-managed platform. Its advantages include dependable call quality, IVR configuration, and up-to-the-minute reporting, all while adhering to standard security protocols for hosted voice solutions. Organizations looking for a simple PBX system without hardware constraints often find this service appealing.

If you're still uncertain whether BroadVoice Cloud PBX aligns with your needs, don't hesitate to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✔ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✘ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Clear and stable calls during peak usage
  • ✔ Simple IVR setup without technical effort
  • ✔ Responsive customer support through phone and email

Cons

  • ✘ Lacks complex automation features for scaling
  • ✘ Basic reports with limited performance insights

Price

Professional

Multiple Tiers

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, BroadVoice Cloud PBX provides API access for system customization and integration.

BroadVoice Cloud PBX offers flexible pricing plans. Metered plan starts at $10/user/month, while the Standard plan costs $18/user/month. The Pro plan is priced at $23/user/month, and the Virtual plan is available for $12/user/month. Request a custom BroadVoice Cloud PBX cost based on usage and requirements.

BroadVoice Cloud PBX offers support in the English language.

The platform connects with popular tools through Zapier. Supported integrations include Slack, Dropbox, and HubSpot Customer Platform.

BroadVoice Cloud PBX software suits organizations that rely on phone-based communication across different departments. It is commonly used in healthcare, retail, education, government, financial services, manufacturing, and transportation industries and sectors.

The software offers support via phone, email, and ticket submission.

Yes, BroadVoice offers a mobile app for Android and iOS devices.