Call Handling

star star star star star 0.0 (0 reviews) | Call Center Software · Contact Center Software

Streamline your customer communications with Call Handling’s reliable cloud-based contact center and AI-driven chatbots for enhanced operational efficiency.

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Product Overview

The Call Handling solution enables businesses to streamline their customer interactions by utilizing cloud-based virtual contact center services along with AI-driven chatbots. Although the self-service capabilities may be somewhat basic, the platform ensures consistent uptime and offers versatile deployment options. In summary, it serves as a trustworthy choice for charities, retailers, and public sector entities aiming for enhanced operational efficiency across various sites.

Product Details

What Is Call Handling?

Call Handling is a cloud-based Virtual Contact Center (VCC) tailored for various industries. It offers a versatile suite of solutions that includes voice, email, SMS, and social media integration, all aimed at consolidating digital communication. With its automated telephony and managed cloud services, this platform aids organizations in streamlining inquiry management while enhancing service quality. This innovative technology allows teams to maintain professional connectivity across multiple locations without requiring intricate hardware setups or on-site maintenance.

Call Handling Pricing

The pricing for Call Handling is organized into the following plans:

Enterprise/Custom: Custom pricing
Professional: £39.00/month
Standard: £23.00/month
Lite: £12.00/month

A special charity option, known as Active, is also available for £32.00/month. Request a personalized quote for your business's Call Handling pricing today!

Please note that pricing may change.

Call Handling Integrations

This software is compatible with various systems and platforms, including:

Salesforce
Zendesk suite
Freshworks
Microsoft Dynamics CRM

Check out the Call Handling demo to discover more about its integration capabilities.

Who Is Call Handling For?

Call Handling is perfect for a broad spectrum of industries and sectors, such as:

Construction
Public sector
Retail
Nonprofits

Is Call Handling Right For You?

This software could be the right solution if you're looking for a secure and scalable cloud contact center option. Call Handling enhances client communication, boosts staff productivity, and optimizes operations. With features like GDPR compliance, omnichannel support, AI chatbots, and real-time analytics, it guarantees reliability and data security as well as growth potential. Trusted by charities in the UK, public sector entities, and retailers, it equips teams to provide superior customer experiences every day.

If you’re still uncertain whether Call Handling suits your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

cancel Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

check_circle Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

cancel Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

check_circle Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkReal-time reporting and analytics suite

checkAI-powered chatbot for self-service

checkEfficient call queue and callback management

Cons

closeSetup for large teams can take time

closeRequires internet connectivity for cloud access

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Frequently Asked Questions

Call Handling features are used by organizations across industries and sectors, including construction, retail, and charities.

Yes, Call Handling offers an API.

Call Handling offers support through a contact form, phone, and email.

No, Call Handling does not offer a dedicated mobile app.

Call Handling primarily supports the English language.

Call Handling pricing starts at £12.00/month for Lite, £23.00/month for Standard, £39.00/month for Professional, with Enterprise/Custom plan available with custom pricing. Get a detailed Call Handling price estimate tailored to your specific requirements.

Call Handling integrates with various third-party applications, such as Zendesk, Microsoft Dynamics CRM, and Salesforce.

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