Call Handling
The Call Handling solution enables businesses to streamline their customer interactions by utilizing cloud-based virtual contact center services along with AI-d...
The Call Handling solution enables businesses to streamline their customer interactions by utilizing cloud-based virtual contact center services along with AI-d...
Product Overview
The Call Handling solution enables businesses to streamline their customer interactions by utilizing cloud-based virtual contact center services along with AI-driven chatbots. Although the self-service capabilities may be somewhat basic, the platform ensures consistent uptime and offers versatile deployment options. In summary, it serves as a trustworthy choice for charities, retailers, and public sector entities aiming for enhanced operational efficiency across various sites.
Product Snapshot
Product Details
What Is Call Handling?
Call Handling is a cloud-based Virtual Contact Center (VCC) tailored for various industries. It offers a versatile suite of solutions that includes voice, email, SMS, and social media integration, all aimed at consolidating digital communication. With its automated telephony and managed cloud services, this platform aids organizations in streamlining inquiry management while enhancing service quality. This innovative technology allows teams to maintain professional connectivity across multiple locations without requiring intricate hardware setups or on-site maintenance.
Call Handling Pricing
The pricing for Call Handling is organized into the following plans:
Enterprise/Custom: Custom pricing
Professional: £39.00/month
Standard: £23.00/month
Lite: £12.00/month
A special charity option, known as Active, is also available for £32.00/month. Request a personalized quote for your business's Call Handling pricing today!
Please note that pricing may change.
Call Handling Integrations
This software is compatible with various systems and platforms, including:
Salesforce
Zendesk suite
Freshworks
Microsoft Dynamics CRM
Check out the Call Handling demo to discover more about its integration capabilities.
Who Is Call Handling For?
Call Handling is perfect for a broad spectrum of industries and sectors, such as:
Construction
Public sector
Retail
Nonprofits
Is Call Handling Right For You?
This software could be the right solution if you're looking for a secure and scalable cloud contact center option. Call Handling enhances client communication, boosts staff productivity, and optimizes operations. With features like GDPR compliance, omnichannel support, AI chatbots, and real-time analytics, it guarantees reliability and data security as well as growth potential. Trusted by charities in the UK, public sector entities, and retailers, it equips teams to provide superior customer experiences every day.
If you’re still uncertain whether Call Handling suits your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.
Call Center Software Features
Pros
- ✔ Real-time reporting and analytics suite
- ✔ AI-powered chatbot for self-service
- ✔ Efficient call queue and callback management
Cons
- ✘ Setup for large teams can take time
- ✘ Requires internet connectivity for cloud access
Price
Professional
Custom
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