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CallHarbor

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Experience seamless communication with CallHarbor's hosted VoIP system, featuring call center tools, conferencing, and SMS messaging all in one platform.

Product Overview

CallHarbor offers a comprehensive hosted VoIP phone system that comes equipped with call center functionalities, as well as options for audio and video conferencing, and SMS messaging—all within a single platform. Although some initial training might be necessary to fully utilize the software, CallHarbor features no upfront fees, guaranteeing dependable service for teams spread across different locations.

Product Details
Call Center Software Features
cancel IVR
cancel Live Chat
cancel IVR System
check_circle Call Routing
cancel CRM Software
cancel IVR Software
cancel VoIP Calling
cancel Call Blocking
cancel Client Portal
cancel Mobile Access
cancel Phone Support
cancel Time Tracking
cancel VoIP Software
check_circle Call Recording
cancel Call Reporting
Pros & Cons
Pros
check24/7 US-based support
checkFree on-site installation and training included
checkGeographic redundancy with three points of presence
Cons
closeMight require initial training for better software adoption
closeRequires minimum 12-month contract commitment
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Frequently Asked Questions
It provides support and services in English.
Yes, the software offers an API.
The vendor integrates with multiple CRM and help desk platforms including Salesforce, HubSpot, SugarCRM, Zoho, Microsoft Dynamics, NetSuite, ConnectWise, ZenDesk, AutoTask, and Google and Microsoft contacts.
It serves organizations across accountants, dental offices, education, healthcare, insurance, law firms, real estate, food, government, nonprofit, retail, transportation, and travel agency industries.
It offers two pricing plans: Standard at $18.00/user/month, and Premium at $27.00/user/month. Pricing is based on 36-month agreements, with options as low as 12 months. Request a personalized CallHarbor price quote for your business.
Yes, the platform has a dedicated mobile app.
The platform provides support via phone, email, and live chat.
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