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CallHarbor

CallHarbor offers a comprehensive hosted VoIP phone system that comes equipped with call center functionalities, as well as options for audio and video conferen...

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CallHarbor offers a comprehensive hosted VoIP phone system that comes equipped with call center functionalities, as well as options for audio and video conferen...

Watch Demo Get Pricing
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Product Overview

CallHarbor offers a comprehensive hosted VoIP phone system that comes equipped with call center functionalities, as well as options for audio and video conferencing, and SMS messaging—all within a single platform. Although some initial training might be necessary to fully utilize the software, CallHarbor features no upfront fees, guaranteeing dependable service for teams spread across different locations.

Product Details

What Is CallHarbor?

The CallHarbor software is a cloud-based VoIP phone system tailored for businesses looking to shift from traditional on-site telephone systems to modern cloud communications. This solution is perfect for organizations aiming to integrate their voice, messaging, and collaboration tools into a single platform, thereby removing the need for hardware upkeep and ongoing support contracts.

CallHarbor Pricing

Pricing for CallHarbor varies depending on business needs and the length of the agreement.

  • Standard Plan: $18.00/user/month

  • Premium Plan: $27.00/user/month

For a customized cost estimate tailored to your business, request a personalized quote.

Please note that pricing may change.

CallHarbor Integrations

This software seamlessly integrates with various CRM and help desk solutions to improve communication within businesses. Supported integrations include:

  • Salesforce Service Cloud

  • HubSpot CRM software

  • SugarCRM

  • Zoho CRM software

  • Microsoft Dynamics

  • NetSuite

  • ConnectWise

Watch the CallHarbor demo to discover more about its integration capabilities.

Who Is CallHarbor For?

This solution is well-suited for various industries and sectors, such as:

  • Accountants

  • Dental offices

  • Education

  • Healthcare

  • Insurance

  • Law firms

  • Real estate

Is CallHarbor Right For You?

If you prioritize eliminating maintenance contracts, having access to 24/7 US-based support, and enjoying a simplified deployment process with complimentary on-site installation, then CallHarbor could be an excellent choice. The platform features geographically redundant infrastructure across three locations.

With over 30,000 users on the platform and security measures backed by Cloudflare Magic Transit DDoS protection, CallHarbor ensures reliable business communications. It also offers two-factor authentication and single sign-on features. The platform is trusted by prominent organizations such as UniWorld Group, Goodman Acker, and Michigan Orthopedic Specialists.

If you're still uncertain whether CallHarbor is the right option for you, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✔ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✘ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✘ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✔ integration with help desk and support systems

Pros

  • ✔ 24/7 US-based support
  • ✔ Free on-site installation and training included
  • ✔ Geographic redundancy with three points of presence

Cons

  • ✘ Might require initial training for better software adoption
  • ✘ Requires minimum 12-month contract commitment

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

It provides support and services in English.

Yes, the software offers an API.

The vendor integrates with multiple CRM and help desk platforms including Salesforce, HubSpot, SugarCRM, Zoho, Microsoft Dynamics, NetSuite, ConnectWise, ZenDesk, AutoTask, and Google and Microsoft contacts.

It serves organizations across accountants, dental offices, education, healthcare, insurance, law firms, real estate, food, government, nonprofit, retail, transportation, and travel agency industries.

It offers two pricing plans: Standard at $18.00/user/month, and Premium at $27.00/user/month. Pricing is based on 36-month agreements, with options as low as 12 months. Request a personalized CallHarbor price quote for your business.

Yes, the platform has a dedicated mobile app.

The platform provides support via phone, email, and live chat.