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Callroute

Callroute provides voice connectivity tailored for Microsoft Teams, enhancing the experience of hybrid calling and management. It effectively connects cloud ser...

0.00 | 0 Reviews

Callroute provides voice connectivity tailored for Microsoft Teams, enhancing the experience of hybrid calling and management. It effectively connects cloud ser...

Product Overview

Callroute provides voice connectivity tailored for Microsoft Teams, enhancing the experience of hybrid calling and management. It effectively connects cloud services with current systems to facilitate seamless communication. While there is room for enhancement in the reporting tools, its self-service portal positions it as a compelling option for managing phone operations within Teams.

Product Details

What Is Callroute?

Callroute is an innovative cloud-based solution that links Microsoft Teams with Public Switched Telephone Network (PSTN) carriers and traditional devices, offering comprehensive calling features. It facilitates direct routing, allowing users to make external calls freely. An easy-to-navigate portal enables users to manage their numbers and policies effectively. The platform accommodates hybrid configurations by integrating on-premises hardware with cloud services. This approach addresses challenges like vendor lock-in, provisioning mistakes, and disjointed voice systems, leading to improved business communication.

Callroute Pricing

Callroute presents various adaptable plans tailored to user numbers and specific needs, along with a 14-day free trial option. The pricing details are as follows:

  • Teams Phone Essentials: £4.95/user/month

  • Teams Phone Advanced: £9.95/user/month

  • Teams Phone Professional: Custom pricing

  • Teams Phone BYOC: Custom pricing

Request a customized Callroute pricing quote for your organization today!

Note: Pricing is subject to change.

Callroute Integrations

The platform seamlessly integrates with a variety of systems and software, including:

  • Avaya

  • Microsoft Teams

  • Webex Calling

  • Cisco Secure Access

  • Five9 software

Arrange a Callroute demo to discover more about the software's capabilities.

Who Is Callroute For?

The Callroute software is well-suited for numerous industries and sectors, such as:

  • Finance

  • Healthcare

  • Education

  • Retail

Is Callroute Right For You?

If you are looking for effective phone connectivity within Teams, Callroute offers a solution that harmonizes hybrid voice environments through direct routing and automation. It addresses issues like complex migrations and manual number assignments, streamlining operations. The platform ensures end-to-end encryption and complies with global regulations through certified recording.

If you're still uncertain whether Callroute is the right fit for your needs, please reach out to our customer support team at info@softwareseekers.com, and they will assist you in making the best choice.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Reliable direct routing connectivity
  • Intuitive self-service portal
  • Efficient automated provisioning

Cons

  • Limited domestic minute pools
  • Restrictions on regional availability

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Callroute primarily supports English language. 

No, Callroute does not have a standalone mobile app.

Callroute connects with Microsoft Teams, Cisco Webex, and more.

The vendor has not shared information about its API. 

Callroute is commonly used in finance, healthcare, education, retail, and public sectors.

Callroute price includes tiered plans starting at £4.95/user/month. Get a personalized Callroute cost estimate for your business.

Callroute provides support via phone and ticketing system.