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ClearTouch

ClearTouch provides a wide range of communication solutions designed to assist organizations in handling large volumes of call traffic and customer engagements....

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ClearTouch provides a wide range of communication solutions designed to assist organizations in handling large volumes of call traffic and customer engagements....

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

ClearTouch provides a wide range of communication solutions designed to assist organizations in handling large volumes of call traffic and customer engagements. While the initial setup of the system might appear intricate to some users, its powerful automation features and adaptable framework guarantee excellent performance. In summary, ClearTouch stands out as a dependable choice for companies aiming to enhance their communication processes efficiently.

Product Details

What Is ClearTouch?

ClearTouch is a cloud-based Contact Center solution that allows organizations to handle customer interactions without relying on conventional hardware. This software includes capabilities such as smart call routing and voice analytics, which assist teams in recognizing patterns and enhancing agent effectiveness. By offering an integrated approach to various communication channels, it aids mid-sized to large enterprises in overcoming the challenge of disjointed customer data. Consequently, ClearTouch guarantees uniform service across all customer interactions.

ClearTouch Pricing

The pricing for ClearTouch can be tailored to meet the unique requirements of each organization. In addition to a 14-day free trial, businesses can also request a customized pricing quote for ClearTouch.

ClearTouch Integrations

This software is compatible with several platforms, including:

  • Salesforce

  • Zendesk

  • Zoho CRM software

  • Freshdesk

  • ServiceNow

Check out a free demo of ClearTouch to discover more about its integration options.

Who Is ClearTouch For?

ClearTouch is well-suited for various sectors, such as:

  • Automotive

  • Banking

  • Call center

  • Debt collections

  • Healthcare

  • Insurance

Is ClearTouch Right For You?

If you are looking for a dependable cloud solution without contracts that can easily scale, ClearTouch is an excellent option. Its emphasis on intelligent automation is especially beneficial for businesses dealing with high volumes of both outbound and inbound communications. Endorsed by significant clients like MattsenKumar, this platform enhances customer experiences through insights driven by data. If you need a secure solution that adheres to SOC, HIPAA, and other standards while optimizing customer interactions through analytical insights, then ClearTouch software is the ideal choice.

If you have any uncertainties about ClearTouch, feel free to reach out to our support team at info@softwareseekers.com for more assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✔ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Real-time analytics provide deep performance insights
  • ✔ Omnichannel support unifies multiple communication channels
  • ✔ Its intelligent routing improves first-call resolution rates

Cons

  • ✘ The automated dialer settings need frequent calibration
  • ✘ Its voice recognition accuracy sometimes varies by accent

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The ClearTouch price is customizable as per the specific needs of each business. Request a personalized ClearTouch pricing quote for your business.

ClearTouch software integrates with various third-party platforms, such as Salesforce, Zendesk, Zoho, Freshdesk, and ServiceNow.

ClearTouch is primarily available in English; however, some of its tools, such as IVR, support multiple languages.

Yes, ClearTouch offers an API.

ClearTouch provides support via phone, email, WhatsApp, training programs, and learning resources, including on-demand tutorials and a knowledge base.

No, ClearTouch does not offer a standalone mobile app.

The typical users of ClearTouch features come from different industries, including automotive, banking, call center, debt collections, healthcare, and insurance.