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CounterPath

CounterPath delivers Bria softphones along with unified communication solutions tailored for call centers and businesses. This empowers users to conduct VoIP ca...

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CounterPath delivers Bria softphones along with unified communication solutions tailored for call centers and businesses. This empowers users to conduct VoIP ca...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

CounterPath delivers Bria softphones along with unified communication solutions tailored for call centers and businesses. This empowers users to conduct VoIP calls effortlessly, engage in messaging, and access analytics. Although a few users mention that the initial setup can be intricate, the platform is recognized for its excellent call quality, effective team messaging, and streamlined provisioning features.

Product Details

What Is CounterPath?

CounterPath specializes in VoIP and unified communications software designed specifically for call centers, corporations, and resellers. Their Bria softphones facilitate exceptional voice and video communication, along with team messaging and centralized provisioning, enabling teams to handle their communications effectively. With features such as call analytics and security management, organizations can streamline their operations while safeguarding sensitive data across various devices.

CounterPath Pricing

The company provides a variety of pricing plans to meet diverse requirements:

  • Bria Solo: $2.95/month

  • Bria Teams: $4.95/month

  • Bria Enterprise: Custom pricing

Contact us today for a customized CounterPath pricing quote tailored to your business!

Please note that pricing may vary.

CounterPath Integrations

This software is compatible with various systems and platforms, including PBX and call systems, as well as VoIP providers.

Check out the CounterPath demo for more insights into its integration capabilities.

Who Is CounterPath For?

CounterPath is perfect for a wide array of industries and sectors, such as:

  • Call centers

  • Healthcare

  • Finance

  • Service providers

  • IT services

  • Education

  • Government agencies

Is CounterPath Right For You?

This solution is particularly suitable for organizations in need of multi-device VoIP services that include team messaging, analytics, and centralized provisioning. Companies looking for secure and high-quality communication options will find value in the Bria softphones, especially those operating within call centers and enterprises. Schedule a complimentary demo to determine if CounterPath aligns with your team's communication requirements.

If you still have questions about whether CounterPath is the right choice for you, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✔ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ High-quality VoIP calls
  • ✔ Centralized device management
  • ✔ Real-time team messaging

Cons

  • ✘ Initial setup can be complex
  • ✘ Some advanced features require learning

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Support is available via phone, email, help center, and live demos.

Pricing is custom for Bria Solo at $2.95/month, Bria Teams at $4.95/month, and Bria Enterprise with custom pricing. For a personalized CounterPath cost, contact us.

Users are from call centers, healthcare, finance, service providers, IT, education, and government agencies.

Yes. CounterPath provides a desktop API for custom integrations.

Yes. Bria Mobile supports iOS and Android devices.

CounterPath software is available in English.

It integrates with headsets, PBX systems, and VoIP platforms.