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DeepCall

DeepCall serves as a robust call center solution that captures, oversees, and evaluates business communications in real time. Teams gain from comprehensive insi...

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DeepCall serves as a robust call center solution that captures, oversees, and evaluates business communications in real time. Teams gain from comprehensive insi...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

DeepCall serves as a robust call center solution that captures, oversees, and evaluates business communications in real time. Teams gain from comprehensive insights, automated call routing, and secure number masking, all aimed at enhancing customer engagement. Although a few users mention restrictions in reporting customization, the platform does provide complete call analytics, outbound dialing capabilities, and integration with IP softphones.

Product Details

What Is DeepCall?

DeepCall is a cloud-centric call center solution that empowers businesses to oversee and assess customer interactions through voice channels. It captures both incoming and outgoing calls, delivers real-time analytics, and automates call distribution for optimal efficiency. This platform is beneficial for sales, support, and BPO teams seeking to enhance call quality, assess agent performance, and derive actionable insights without the need for manual note-taking.

DeepCall Pricing

The pricing for DeepCall is tailored to meet specific business requirements and team sizes. The vendor provides two distinct pricing options:

  • Basic: Starting at ₹1,000.00 (5 agent licenses, every 6 months)

  • Enterprise: Starting at ₹7,500.00/year (15 agent licenses annually)

For a personalized estimate of DeepCall pricing, reach out to us today.

Note: The prices listed are obtained from a third-party source and may vary.

DeepCall Integrations

This software seamlessly integrates with various third-party applications, including Freshdesk. Schedule a demo of DeepCall to learn more about how it can fit into your workflow.

Who Is DeepCall For?

DeepCall is tailored for teams and organizations that depend on high-quality voice communications, such as:

  • Call centers

  • Customer support teams

  • Sales teams

  • BPOs

  • Service-oriented businesses

  • Enterprises

  • Remote teams

Is DeepCall Right For You?

If your organization seeks comprehensive insights into voice communications and agent performance, DeepCall could be an excellent choice. Its IP softphone system, outbound dialer, number masking features, and call analytics empower managers to track performance, maintain quality, and allocate calls effectively. Trusted by over 25,000 companies globally, DeepCall also offers secure access and compliance functionalities.

If you're still uncertain whether DeepCall suits your needs, connect with our software advisors at info@softwareseekers.com for tailored assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✔ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Improves outbound calling efficiency with automated dialing and prioritization
  • ✔ Ensures agent privacy and customer consistency with number masking
  • ✔ Provides detailed call analytics for real-time performance tracking

Cons

  • ✘ Advanced reporting options are limited for complex custom metrics
  • ✘ Some users need assistance to configure automatic call distribution rules

Price

Professional

₹1,000.00

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

DeepCall pricing depends on business requirements and team size. Basic plan starts at ₹1,000.00 and includes 5 agent licenses for six months, while the Enterprise plan starts at ₹7,500.00/year and covers 15 agent licenses annually. Request personalized DeepCall cost now!

There is no official mobile app currently available for DeepCall.

DeepCall software offers support in the English only.

DeepCall connects with several third-party applications, including Freshdesk.

Support is available through live chat, email, and phone.

The vendor offers ‘Click to Call’ API.

The platform is built for organizations that depend on clear and reliable voice communication. It suits call centers, customer support and sales teams, BPOs, service-based businesses, enterprises, and remote teams that handle frequent customer interactions.