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Enreach Contact

Enreach Contact enhances corporate communication by integrating fixed and mobile systems, utilizing AI-driven virtual assistants, and providing smooth connectiv...

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Enreach Contact enhances corporate communication by integrating fixed and mobile systems, utilizing AI-driven virtual assistants, and providing smooth connectiv...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Enreach Contact enhances corporate communication by integrating fixed and mobile systems, utilizing AI-driven virtual assistants, and providing smooth connectivity with CRM systems. Although the initial setup and configuration may need some customization effort, its cloud-based structure is designed to scale, boosting teamwork and productivity. In summary, it serves as a reliable option for medium-sized enterprises looking for effective, adaptable, and omnichannel contact management solutions.

Product Details

What Is Enreach Contact?

Enreach Contact serves as a comprehensive cloud communication solution that merges both fixed and mobile telephony, enhancing business interactions. It leverages AI-driven virtual assistants alongside intelligent IVR systems to automate customer routing, significantly speeding up inquiry resolutions. Such capabilities enable medium-sized businesses to minimize wait times and handle multi-channel communications through a unified interface. This solution is tailored to address connectivity challenges for remote teams, guaranteeing professional accessibility on all devices.

How Much Does Enreach Contact Cost?

The pricing for Enreach Contact begins at €8.20 per user each month for the basic plan, referred to as Advanced User. This plan encompasses a full virtual PBX, 500 EU minutes, Enreach Meetings, and a Call Recording System, with optional add-ons for Mobile or IP Phones. The subsequent pricing tiers are as follows:

  • Expert User: €17.50/user/month

In addition to the monthly subscription fee, businesses transitioning to new call center software should anticipate typical implementation costs in line with industry standards. According to benchmarks, setup and configuration usually fall between $1,000 and $5,000.

Request a customized price quote for Enreach Contact that aligns with your specific needs.

Note: Pricing is subject to change.

Enreach Contact Integrations

Enreach Contact offers integration capabilities with several third-party platforms, including:

  • Salesforce CRM

  • Microsoft Dynamics 365

  • HubSpot CRM software

  • Zendesk

  • Zoho CRM software

  • ActiveCampaign software

  • Insightly

Schedule a complimentary demo of Enreach Contact to discover more about its integration options.

Who Is Enreach Contact For?

The Enreach Contact software is tailored for:

  • Medium to large enterprises

  • Companies with multiple lines

  • Businesses utilizing AI assistance

  • Organizations integrated with CRM systems

  • Users of Virtual PBX

  • Teams focused on communication

  • Groups engaged in internal collaboration

Is Enreach Contact Right For You?

If your organization values seamless mobility and advanced automation, Enreach Contact stands out as an excellent option. Its exceptional fixed-mobile integration (FMC) allows employees to be reachable via a single number on any device, making it particularly suitable for distributed or hybrid teams. The platform's compatibility with nearly all CRM systems adds significant value for data-driven organizations. With an intuitive interface, scalable features, and compliance with ISO 9001 and ISO 27001 standards for quality and information security, it creates a secure and high-performance environment for growing businesses.

If you’re still unsure whether Enreach Contact meets your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✘ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✔ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Supports WhatsApp and social media channels
  • ✔ An AI virtual assistant for faster responses
  • ✔ Voicemail converted into text messages automatically

Cons

  • ✘ Limited offline functionality without network access
  • ✘ Limited details on advanced reporting customization

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Enreach Contact offers support through phone, email, online form, FAQs, and a resource center.

Yes, Enreach Contact offers an API through the Enreach platform.

Yes, Enreach Contact offers a dedicated mobile application.

Enreach Contact supports English and Spanish languages.

Enreach Contact offers two plans, i.e., Advanced user at €8.20/user/month and Expert User at €17.50/user/month. Get in touch for a personalized Enreach Contact cost estimate.

Enreach Contact features are used by AI-assisted businesses, internal collaboration teams, mid-to-large enterprises, virtual PBX users, CRM-integrated organizations, multi-line companies, and team communication users.

Enreach Contact integrates with a range of third-party apps, including HubSpot CRM software, Salesforce CRM, Insightly, Microsoft Dynamics 365, ActiveCampaign software, Zoho CRM software, and Zendesk.