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eztalks

eztalks provides a comprehensive solution for businesses looking to handle SMS messaging, voice calls, fax services, and virtual phone numbers all from one plat...

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eztalks provides a comprehensive solution for businesses looking to handle SMS messaging, voice calls, fax services, and virtual phone numbers all from one plat...

Watch Demo Get Pricing
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Product Overview

eztalks provides a comprehensive solution for businesses looking to handle SMS messaging, voice calls, fax services, and virtual phone numbers all from one platform. Although there may be times when audio quality varies, the easy setup and dependable cloud-based features make it an ideal choice for small to medium-sized teams seeking effective communication.

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Product Details

What Is eztalks?

eztalks is a cloud-driven communication solution designed for businesses to handle customer engagements through voice, SMS, and fax. This platform features essential call center capabilities like IVR menus, skill-based routing, and live call management to facilitate both inbound and outbound communications efficiently. It offers local and toll-free numbers, ensuring customers can easily reach the appropriate agents. Organizations can manage bulk messages, faxes, and calls seamlessly from one centralized interface.

eztalks Pricing

The pricing structure for eztalks is organized into several plans:

Message

  • Local: Send SMS: $0.05/SMS, Receive SMS: $0.02/SMS

  • Shortcode: Send SMS: $0.05/SMS, Receive SMS: $0.02/SMS

  • Toll-Free Numbers: Send SMS: $0.05/SMS, Receive SMS: $0.02/SMS

  • Mobile Numbers: Send SMS: $0.05/SMS, Receive SMS: Not available

Voice

  • Inbound: $0.02 – $0.05/minute

  • Outbound/Call Forwarding: $0.03 – $0.19/minute

  • Call Recording: $0.01/minute

Phone Number

  • Local: $5.00/month

  • Toll-Free: $6.45/month

For a customized eztalks pricing proposal that suits your unique needs, feel free to reach out.

Please note that pricing may vary over time.

eztalks Integrations

The vendor has not provided details regarding third-party integrations at this time. To gain deeper insights into the software, consider scheduling an eztalks demo.

Who Is eztalks For?

This platform is well-suited for various sectors and industries, including:

  • Education

  • Advertising

  • Travel and hospitality

  • Sales and marketing

  • E-commerce services

Is eztalks Right For You?

If you are looking for a comprehensive engagement platform that combines efficiency with quality interactions, eztalks is a reliable option. Its pay-as-you-go pricing model provides flexibility, allowing organizations to manage expenses while leveraging advanced features such as automated IVR and real-time monitoring.

The platform accommodates both inbound and outbound communications, enabling teams to oversee multiple channels from one interface. With straightforward setup and a dependable infrastructure, ezTalks ensures that call center teams remain organized and responsive during every customer encounter.

If you're still uncertain whether eztalks is the right software for your needs, please contact us at info@softwareseekers.com for additional support.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✘ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✔ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✘ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✘ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Supports high-quality audio and video calls
  • ✔ Accessible on multiple devices easily
  • ✔ Efficient navigation within the phone system

Cons

  • ✘ Lack of frequent software updates
  • ✘ One-to-one calls require email invitations

Price

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, eztalks offers an API.

Information about third-party integrations has not been specified by the vendor.

eztalks primarily supports the English language.

Yes, eztalks has a mobile app for Android and iOS users.

eztalks features are used by organizations across various sectors and industries, including education, sales and marketing, e-commerce, and hospitality.

eztalks price plans are straightforward. Sending SMS costs $0.05/SMS and receiving costs $0.02/SMS on local, short-code, and toll-free numbers, while mobile numbers only support sending. Voice calls range from $0.02–$0.05/min for inbound and $0.03–$0.19/min for outbound or forwarded calls, with call recording at $0.01/min. Monthly fees for phone numbers are $5 for local numbers and $6.45 for toll-free numbers. Request a tailored eztalks price plan for your organization.

eztalks provides support through phone, SMS messages, email, FAQs, and a help center.