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Fastcall

Fastcall provides sales and support teams with tools designed to boost their efficiency through features like click-to-dial, call logging, and real-time reporti...

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Fastcall provides sales and support teams with tools designed to boost their efficiency through features like click-to-dial, call logging, and real-time reporti...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Fastcall provides sales and support teams with tools designed to boost their efficiency through features like click-to-dial, call logging, and real-time reporting. Although the customization choices may not be extensive, it serves small to medium-sized companies and remote teams well, aiming for optimized call center performance and better customer interaction.

Product Details

What Is Fastcall?

Fastcall is a communication platform designed specifically for Salesforce, seamlessly integrating voice, SMS, and video capabilities into Salesforce Mobile. This solution incorporates AI-driven Agentforce, automatic transcription of calls, sentiment analysis, and messaging via WhatsApp, allowing sales and service teams to engage with customers effortlessly. By utilizing Fastcall, businesses can optimize their workflows, boost productivity, and derive actionable insights from each interaction, making it an all-encompassing tool for teams focused on Salesforce who wish to enhance their communication and customer engagement.

Fastcall Pricing

The provider offers three pricing tiers for Fastcall:

  • Essential: $30/user/month

  • Pro: $60/user/month

  • Custom: Request a tailored Fastcall pricing proposal for your organization today!

Please note that the pricing may change.

Fastcall Integrations

This software is compatible with Salesforce. To explore its integration features further, view the Fastcall demonstration.

Who Is Fastcall For?

Fastcall is suitable for companies spanning various industries and sectors, such as:

  • Law Firms

  • Financial Services

  • Healthcare

  • Education

  • Real Estate

  • Technology

Is Fastcall Right For You?

This platform is perfect for sales and service teams that require integrated voice, SMS, and video communication embedded within their Customer Relationship Management (CRM) system. Its native architecture within Salesforce enhances data protection and allows real-time activity monitoring without relying on external APIs. With capabilities for global calling, AI-driven insights, and a robust client base available on the AppExchange, Fastcall facilitates scalable operations for expanding businesses aiming for efficient communication and enriched engagement.

If you're still uncertain whether Fastcall aligns with your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✘ call monitoring
✘ case management
✘ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✔ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✔ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✘ omnichannel support
✘ predictive dialling
✘ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✘ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ AI-powered Agentforce for automating tasks
  • ✔ Automatic call logging, transcriptions, and sentiment analysis
  • ✔ Global coverage for phone and messaging services

Cons

  • ✘ Feature compatibility can vary across categories
  • ✘ Customer support time may vary at times

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Fastcall offers an API.

No, Fastcall does not offer a dedicated mobile app.

Fastcall offers three pricing, including Essential ($30/user/month), Pro ($60/user/month), and Custom. Get a detailed Fastcall cost breakdown tailored to your specific requirements.

Fastcall offers support through live chat, phone, email, and contact form.

Fastcall primarily supports English.

Fastcall features are used by organizations across industries and sectors, such as healthcare, education, real estate, law firms, financial services, and technology.

Fastcall primarily supports integration with Saleforce.