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Flowroute

Flowroute simplifies communications for call centers through its cloud-based infrastructure and dependable voice origination services. While the initial account...

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Flowroute simplifies communications for call centers through its cloud-based infrastructure and dependable voice origination services. While the initial account...

Product Overview

Flowroute simplifies communications for call centers through its cloud-based infrastructure and dependable voice origination services. While the initial account setup may require some technical procedures, the software offers comprehensive insights into call traffic. Furthermore, its automated security features and backup routing paths greatly reduce the chances of service disruptions, establishing it as a reliable option for extensive telephony needs.

Product Snapshot

Product Details

What Is Flowroute?

Flowroute is an advanced communication platform built in the cloud, tailored for high-volume call centers and software developers. This software offers carrier-grade SIP trunking along with programmable messaging features, allowing businesses to quickly enhance their voice capacity. It effectively addresses issues like call drops and security risks by employing its unique HyperNetwork technology for redundancy and automated fraud prevention. Consequently, Flowroute guarantees that essential voice applications stay operational and profitable for expanding businesses.

Flowroute Pricing

The pricing model follows a pay-as-you-go structure, with estimated rates as follows:

  • Inbound Call Rates: Starting at $0.005 per minute

  • Outbound and Termination Charges: Starting at $0.00833 per minute

  • SMS: Starting at $0.004 per message (long-code) and $0.0075 per message (toll-free)

  • MMS: Starting at $0.0095 per message (long-code) and $0.019 per message (toll-free)

  • Direct Inward Dial: Starting at $0.50 per number

Request a customized pricing quote for Flowroute tailored to your business needs.

Please note: Pricing may vary over time.

Flowroute Integrations

This software seamlessly integrates with various platforms, including:

  • Asterisk

  • 3CX

  • FreeSwitch

Watch a complimentary Flowroute demo to delve into its integration capabilities in detail.

Who Is Flowroute For?

Flowroute caters to numerous industries, such as:

  • Call centers

  • Telecommunications

  • Marketing agencies

  • Customer care services

  • Education sector

  • Collection agencies

  • E-commerce businesses

Is Flowroute Right For You?

If your business needs a reliable voice infrastructure without the burden of long-term contracts, Flowroute is an excellent option. The software has gained recognition for its security features, receiving the “Frost and Sullivan Enabling Technology Leadership Award” for outstanding performance and innovative technology. Its key advantage, the patented HyperNetwork, offers redundant routing that ensures call reliability for large organizations and call centers. In summary, Flowroute is perfectly suited for those seeking carrier-grade control, scalability, and superior voice connections to facilitate global customer interactions.

If you're still uncertain about choosing Flowroute, feel free to reach out to our support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Direct carrier status ensures high call quality
  • Its patented HyperNetwork provides built-in routing redundancy
  • Offers advanced real-time fraud monitoring and protection

Cons

  • Portal configuration requires specific telephony expertise
  • Fraud filters may require manual adjustment

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, Flowroute does not offer a standalone mobile app.

Yes, Flowroute offers an API.

Flowroute is primarily available in English.

The typical users of Flowroute features come from a range of industries, such as call centers, telecommunications, marketing agencies, customer care, education, collection agencies, and e-commerce.

The Flowroute price ranges across the following estimated rates, as its pricing depends on the pay-as-you go options: Inbound Call Rates (starts at $0.005/minute), Outbound and Termination Charges (starts at $0.00833/minute), SMS (starts at $0.004/message for long-code and $0.0075/message for toll-free), MMS 9starts at $0.0095/message for long-code and $0.019/message for toll-free), and Direct Inward Dial (starts at $0.50/number). Request a personalized Flowroute pricing quote for your business.

Flowroute software integrates with various platforms, including Asterisk, 3CX, and FreeSwitch.

Flowroute provides support through email, phone, form submission, a knowledge base, a manage portal, and FAQs.