Freevoice

star star star star star 0.0 (0 reviews) | Call Center Software · Best Predictive Dialer Software

Boost agent productivity with Freevoice, a reliable cloud-based call center solution featuring advanced queuing and reporting capabilities.

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Product Overview

Freevoice offers a cloud-driven call center solution that features sophisticated queuing and reporting functionalities. While newcomers might encounter a somewhat technical setup process, the platform's strong uptime and security measures ensure dependable performance. In addition, its capability to integrate with multiple CRMs positions it as an excellent choice for enhancing agent efficiency.

Product Details

What Is Freevoice?

Freevoice is a cloud-driven communication solution tailored to enhance the operations of call centers, regardless of their size. Its scalable framework empowers organizations to handle substantial call volumes without the need for specialized hardware. Notable features include sophisticated call queuing and virtual hold technology, which contribute to shorter wait times for callers and elevate overall satisfaction. Furthermore, Freevoice provides comprehensive, real-time analytics, allowing managers to pinpoint and resolve issues related to agent productivity and workflow efficiency.

Freevoice Pricing

The pricing for Freevoice starts at $5.90 per user for its Phone system, while the costs for its Call Center modules are structured as follows:

10 Users Plan: $149/month (plus usage)
100 Users Plan: $199/month (plus usage)
1000 Users Plan: $299/month (plus usage)

For a tailored Freevoice pricing quote suited to your business needs, feel free to request one.

Note: Pricing is subject to change.

Freevoice Integrations

This software seamlessly integrates with various platforms, including:

Zoho CRM software
SuiteCRM
DebtPayPro
Centrex Software
amoCRM
SugarCRM software

Consider watching a complimentary Freevoice demo to delve deeper into its integration options.

Who Is Freevoice For?

Freevoice serves businesses effectively, particularly call centers, sales teams, and franchises that require a versatile, cloud-based telephone system to manage customer interactions on a larger scale.

Is Freevoice Right For You?

If you seek a flexible communication platform that guarantees data integrity and high availability, Freevoice stands out as a strong option. It operates on a geographically diverse and redundant network to ensure reliability for essential functions. Its "Local Presence" feature enhances answer rates by aligning caller IDs with local regions. With STIR/SHAKEN authentication in place, Freevoice verifies your calls for security, making it an excellent choice for businesses prioritizing outbound engagement.

If you're still uncertain about choosing Freevoice, reach out to our support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

check_circle Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

cancel Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

check_circle Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

check_circle Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

cancel Omnichannel Support

cancel Predictive Dialling

cancel Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

cancel Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

cancel Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkPredictive dialer for high-volume outbound calls

checkLocal presence enables caller ID matching for trust-building with customers

checkStreamlines flexible inbound and outbound campaign management

Cons

closeAdvanced sentiment analysis or AI features could be beneficial

closeCall scripting tools offer minimal personalization flexibility

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Frequently Asked Questions

No, Freevoice does not offer a standalone mobile app; however, it supports softphones for iOS and Android devices, alongside PC and Mac.

Freevoice software integrates with various third-party platforms, such as Zoho, SuiteCRM, DebtPayPro, Centrex, amoCRM, and SugarCRM.

Other than its Phone system starting at $5.90/user, the Freevoice price for its Call Center modules ranges across the following plans: 10 Users Plan at $149/month (plus usage), 100 Users Plan at $199/month (plus usage), and 1000 Users Plan at $299/month (plus usage). Request a personalized Freevoice pricing quote for your business.

The typical users of Freevoice features are businesses, especially call centers, sales teams, and franchises, that need a flexible, cloud-based phone system to manage customer communication at scale.

Freevoice provides support through phone, email, form submission, and WhatsApp.

Freevoice is primarily available in English.

Yes, Freevoice offers an API.

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