Geomant
Geomant offers dependable call recording alongside seamless CRM integration, enabling agents to utilize unified communication tools effectively. Although the in...
Geomant offers dependable call recording alongside seamless CRM integration, enabling agents to utilize unified communication tools effectively. Although the in...
Product Overview
Geomant offers dependable call recording alongside seamless CRM integration, enabling agents to utilize unified communication tools effectively. Although the interface is in a state of continuous improvement and might need some acclimatization, its real-time dashboards offer transparent insights into the performance of contact centers, facilitating well-informed decision-making throughout teams and departments.
Product Details
What Is Geomant?
Geomant is a provider of contact center software and a systems integrator, boasting over two decades of expertise in assisting businesses across Europe and the United States (U.S). Their solutions encompass various functionalities, including contact center operations, compliance recording for Microsoft Teams, real-time performance dashboards known as Wallboards, and integration with Customer Relationship Management (CRM) and telephony systems.
Geomant's offerings are designed to enhance agent performance and meet compliance requirements by utilizing software and integrations that extract data from communication platforms and CRM systems. They cater to contact centers and service teams that seek unified communication solutions along with compliance features.
Geomant Pricing
The pricing structure for Geomant is tailored to each organization based on several factors such as the number of users, the scope of deployment, necessary modules, and specific integration requirements. To receive a customized price quote for your business, reach out today!
Geomant Integrations
The platform supports integration with numerous third-party applications and systems, including:
Microsoft Dynamics CRM
Salesforce CRM
ServiceNow
Google Sheets software
Skype for Business
Request a complimentary Geomant demo to discover more about its integration options.
Who Is Geomant For?
Geomant serves a diverse array of industries and sectors, including:
Financial services
Non-profit organizations
Professional services
Telecommunications
Transport
Is Geomant Right For You?
If your organization operates multichannel contact centers and needs dependable compliance monitoring, Geomant could be an ideal solution. It offers real-time performance dashboards, compliance recording for Microsoft Teams, and integrated agent interfaces that facilitate effective monitoring and management. The software excels in contact center reporting, recording communications for compliance purposes, and providing CRM-integrated agent workflows. Additionally, it holds certification under Microsoft’s Connected Contact Center for Teams program and enjoys established partnerships with vendors.
If you're still uncertain about choosing Geomant, feel free to reach out to our support team at info@softwareseekers.com for more assistance.
Call Center Software Features
Pros
- ✔ Strong cloud call recording availability enhances historical access
- ✔ Reliable connectivity for storing call data across channels
- ✔ Reporting capabilities support analysis of call and service metrics
Cons
- ✘ User interface still evolving and awaiting updates
- ✘ Licensing terms might create usage restrictions
Price
Professional
Custom
Get Free Guidance from Our Solution Experts.
Ratings
User Reviews
No reviews yet
Be the first to share your experience with Geomant.
Frequently Asked Questions
Find answers to the most common queries about our software recommendation service.