Geomant

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Enhance your contact center performance with Geomant's reliable call recording and CRM integration, providing real-time insights for informed decisions.

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Product Overview

Geomant offers dependable call recording alongside seamless CRM integration, enabling agents to utilize unified communication tools effectively. Although the interface is in a state of continuous improvement and might need some acclimatization, its real-time dashboards offer transparent insights into the performance of contact centers, facilitating well-informed decision-making throughout teams and departments.

Product Details

What Is Geomant?

Geomant is a provider of contact center software and a systems integrator, boasting over two decades of expertise in assisting businesses across Europe and the United States (U.S). Their solutions encompass various functionalities, including contact center operations, compliance recording for Microsoft Teams, real-time performance dashboards known as Wallboards, and integration with Customer Relationship Management (CRM) and telephony systems.

Geomant's offerings are designed to enhance agent performance and meet compliance requirements by utilizing software and integrations that extract data from communication platforms and CRM systems. They cater to contact centers and service teams that seek unified communication solutions along with compliance features.

Geomant Pricing

The pricing structure for Geomant is tailored to each organization based on several factors such as the number of users, the scope of deployment, necessary modules, and specific integration requirements. To receive a customized price quote for your business, reach out today!

Geomant Integrations

The platform supports integration with numerous third-party applications and systems, including:

Microsoft Dynamics CRM
Salesforce CRM
ServiceNow
Google Sheets software
Skype for Business

Request a complimentary Geomant demo to discover more about its integration options.

Who Is Geomant For?

Geomant serves a diverse array of industries and sectors, including:

Financial services
Non-profit organizations
Professional services
Telecommunications
Transport

Is Geomant Right For You?

If your organization operates multichannel contact centers and needs dependable compliance monitoring, Geomant could be an ideal solution. It offers real-time performance dashboards, compliance recording for Microsoft Teams, and integrated agent interfaces that facilitate effective monitoring and management. The software excels in contact center reporting, recording communications for compliance purposes, and providing CRM-integrated agent workflows. Additionally, it holds certification under Microsoft’s Connected Contact Center for Teams program and enjoys established partnerships with vendors.

If you're still uncertain about choosing Geomant, feel free to reach out to our support team at info@softwareseekers.com for more assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

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cancel CRM Software

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cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

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cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

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check_circle CRM Integration

cancel Lead Management

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cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

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cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

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cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

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cancel Call Tracking Software

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cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

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cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

cancel Call Transfer and Conferencing

cancel Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

cancel Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkStrong cloud call recording availability enhances historical access

checkReliable connectivity for storing call data across channels

checkReporting capabilities support analysis of call and service metrics

Cons

closeUser interface still evolving and awaiting updates

closeLicensing terms might create usage restrictions

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Frequently Asked Questions

Support is offered via contact form.

Yes, the vendor provides an API.

Geomant caters to a wide range of industries and sectors, including financial services, non‑profit, professional services, telecommunications, and transport.

Geomant offers a client application for Android devices to display wallboard content and schedules.

Geomant pricing is tailored to each organization and varies according to user count, deployment scale, selected modules, and required integrations. You can request a personalized Geomant cost quote for your business today.

The platform integrates several third-party applications and systems, including Microsoft Dynamics CRM, Salesforce CRM, ServiceNow, Google Sheets, and Skype for Business.

The software is primarily offered in English language only.

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