GigTel

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Transform your business communications with GigTel's cloud-based VoIP and video conferencing, ensuring seamless connectivity and enhanced customer engagement.

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Product Overview

GigTel brings together various business communication methods with its cloud-driven VoIP services, video conferencing capabilities, and analytical tools. While the initial setup involves moving away from traditional hardware, its effortless operation ensures that daily tasks run smoothly without the need for intricate on-site devices. In the end, it proves to be a dependable option for improving both organizational connectivity and customer interaction.

Product Details

What Is GigTel?

GigTel is a cloud-driven platform for Unified Communications as a Service (UCaaS) that aims to streamline business communication. It substitutes traditional phone systems with a comprehensive suite of features, which includes VoIP, video conferencing, and auto-attendants. By consolidating these communication channels, this solution assists companies in lowering infrastructure expenses and enhancing team responsiveness. Overall, GigTel is a valuable option for small to medium-sized businesses eager to upgrade their communication processes without the hassle of complicated hardware setups.

GigTel Pricing

The starting price for GigTel is $9.99 per user, each month. Additionally, you can request a customized pricing quote tailored to your business needs.

Note: Pricing may vary over time.

GigTel Integrations

This software offers integration capabilities with several platforms, including:

Salesforce
Zoho CRM software
HubSpot CRM software
Microsoft Outlook
SugarCRM software

Check out a free GigTel demo to delve deeper into its integration options.

Who Is GigTel For?

GigTel is well-suited for businesses, managed service providers (MSPs), and partners in search of a consolidated cloud communications solution for calls, messaging, video conferencing, and collaboration.

Is GigTel Right For You?

If you're on the lookout for a dependable cloud communication platform that adapts as you grow, GigTel could be an excellent choice. This platform is particularly advantageous for organizations with remote workforces, offering secure and geo-redundant reliability that ensures continuity in business operations. By merging voice, video, and text into a single cohesive interface, it caters to companies aiming to enhance their telephony systems. Recognized by Network Infrastructure as the “Top VoIP Solutions Provider 2024,” its emphasis on straightforward administration makes it an appealing option for businesses wanting to minimize IT costs.

If you still have questions regarding GigTel, please reach out to our support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

check_circle Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

cancel Call Monitoring

cancel Case Management

cancel CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

check_circle Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkEasy administration through its intuitive portal

checkVirtual receptionist and auto-attendant included

checkIntegrated video conferencing and webinars for up to large audiences

Cons

closeVoIP depends on a reliable internet connection

closeAdvanced analytics require configuration and setup

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Frequently Asked Questions

The GigTel price starts at $9.99/user/month. Request a personalized GigTel pricing quote for your business.

GigTel is primarily available in English; however, it includes multilingual capabilities for its auto-attendant features.

Yes, GigTel offers an API.

GigTel provides support through email, phone, chat, a comprehensive knowledge base, and general resources, such as FAQs and blogs.

The typical users of GigTel features are businesses, managed service providers (MSPs), and partners seeking a unified cloud communications platform for calls, messaging, video, and collaboration.

GigTel software integrates with various third-party platforms, such as Salesforce, Zoho, HubSpot, Microsoft Outlook, and Sugar.

Yes, GigTel offers a mobile app for both Android and iOS devices.

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