Giva
Streamline support with Giva's AI-powered, HIPAA-compliant help desk software, perfect for healthcare and regulated organizations needing secure solutions.
Giva offers organizations the ability to assist both customers and internal teams through its AI-driven, HIPAA-compliant help desk, customer service, and ITSM software. Prioritizing ease of use rather than intricate customization, it is particularly ideal for sectors such as healthcare, government, legal, and other regulated entities that demand secure, compliant, and straightforward service management solutions.
What Is Giva?
Giva is a cloud-based software solution that offers applications for help desk, customer service, and IT service management, all while ensuring compliance with HIPAA and HITECH regulations. This platform features capabilities such as ticket management, knowledge management, reporting analytics, asset management, and AI-driven copilots. Tailored for organizations that prioritize security and regulatory adherence—including sectors like healthcare, government, legal, banking, and other regulated fields—Giva focuses on easy deployment, user-friendliness, and enduring system reliability.
Giva Pricing
The provider offers two pricing plans for Giva:
Professional: $69/month/agent (billed annually)
Enterprise: $89/month/user (billed annually)
A 30-day free trial is available for businesses to explore the software. For a customized quote on Giva’s pricing, feel free to reach out.
Please note that pricing may change.
Giva Integrations
Giva seamlessly integrates with various applications, websites, intranets, LDAP/Active Directory systems, telephony solutions, and enterprise systems through secure APIs and web forms. This functionality supports automated ticket creation, data synchronization, and self-service workflows. To discover more about its integration features, consider scheduling a free demo of Giva.
Who Is Giva For?
This platform is particularly suitable for:
Healthcare organizations
Legal firms
Behavioral and mental health services
Financial services
Banks
Universities and colleges
Nonprofits
Is Giva Right For You?
If your organization functions within a regulated environment and requires help desk, customer service, or ITSM software that includes robust security features, Giva could be an excellent choice. It is particularly crafted for sectors like healthcare, government, legal, banking, and other compliance-focused organizations needing HIPAA and HITECH safeguards without unnecessary complexity. Giva is ideal for teams aiming to expand their service operations while maintaining consistent workflows, long-term platform stability, and secure management of sensitive data as both service demands and user requirements evolve.
If you wish to delve deeper into what Giva has to offer, please contact our customer support team at info@softwareseekers.com for tailored assistance.