gloCOM

star star star star star 0.0 (0 reviews) | Call Center Software · Best Predictive Dialer Software

Boost collaboration with gloCOM's unified communications for voice, video, chat, and file sharing across all devices. Stay connected and productive!

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Product Overview

gloCOM provides teams with a comprehensive communication solution that integrates voice, video, chat, and file sharing. This enhances collaboration on desktop computers, mobile devices, and online platforms. While there have been some reports of challenges on mobile devices, its support for multiple platforms and extensive features enable small to medium-sized businesses and remote teams to remain connected and efficient.

Product Details

What Is gloCOM?

gloCOM is a comprehensive communications application aimed at revolutionizing business interactions. It features specialized editions for Agents and Supervisors tailored specifically for contact centers. This software enhances customer service operations by offering a centralized panel that facilitates smooth call management and provides instant performance metrics. Additionally, by automating the distribution of workloads and supporting multimedia messaging, gloCOM enables organizations to minimize agent downtime and improve the quality of their responses. It allows businesses to scale efficiently while delivering a consistent and high-quality experience in every customer engagement.

gloCOM Pricing

The vendor presents flexible and customizable pricing options designed to meet the unique needs of each organization. You can request a personalized quote for gloCOM pricing that aligns with your specific requirements.

gloCOM Integrations

gloCOM integrates with various applications, including:

Salesforce
ZOHO
MS Dynamics
SugarCRM software
Zendesk
Pipedrive CRM
vTiger

Schedule a complimentary demo of gloCOM to learn more about its integration capabilities.

Who Is gloCOM For?

This software is well-suited for numerous industries and sectors such as:

Food and beverage
Information technology
Telecommunications and managed services
Insurance
Financial services
Energy

Is gloCOM Right For You?

gloCOM stands out as an excellent option for organizations looking for a robust, scalable communication platform that merges traditional phone systems with contemporary collaboration tools. Its exceptional Agent Edition simplifies intricate workflows, making it particularly advantageous for high-traffic customer service settings. Acknowledged as a powerful tool for productivity, gloCOM is noted for its dependability and accessibility across both desktop and mobile platforms. This comprehensive solution equips teams to provide outstanding service while retaining full operational oversight.

If you're still unsure whether gloCOM is the right solution for you, reach out to our customer support team at info@softwareseekers.com for further assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

cancel Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

check_circle Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkIncludes chat, SMS, and MMS messaging

checkScreen sharing improves remote collaboration

checkCRM integration streamlines customer management

Cons

closeIssues with multiple queue membership for agents

closeReported problems with availability checks on mobile

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Frequently Asked Questions

Yes, gloCOM has a mobile app for Android and iOS users.

gloCOM cost varies based on your organization’s size, budget, and requirements. Request a tailored gloCOM price plan for your organization.

Yes, gloCOM offers an API.

gloCOM supports English, French, and Italian languages.

gloCOM features are used by organizations across multiple industries and sectors, including energy, telecommunications and managed services, insurance, information technology, food and beverage, and financial services.

gloCOM offers integration with SugarCRM, Salesforce, ZOHO, MS Dynamics, vTiger, Zendesk, and Pipedrive.

gloCOM provides support through phone, online form, email, customer portal, help center, FAQs, and knowledge base.

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