HighComm

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Transform your business communications with HighComm's cloud-based VoIP solutions and 24/7 support, ensuring seamless operations and reliable connectivity.

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Product Overview

HighComm offers cloud-driven VoIP and unified communication services, enhancing operational efficiency for various organizations, including educational institutions and automotive dealerships. Although a few users have mentioned minor issues during the initial setup phase, the service is generally recognized for its exceptional customer support available around the clock. Additionally, its comprehensive features, such as sophisticated CRM integrations and mobility options, guarantee dependable connectivity.

Product Details

What Is HighComm?

HighComm is an innovative cloud-based unified communications solution aimed at assisting small to medium-sized enterprises, including educational institutions and automotive dealerships, in upgrading their telephony systems. This platform replaces conventional hardware with a versatile VoIP framework that enables voice, video, and text messaging across various devices. Key functionalities encompass skill-based call routing to streamline communication and seamless integration with customer relationship management (CRM) systems, allowing for instant access to caller information, which helps teams minimize wait times and enhance service quality.

HighComm Pricing

The platform features tiered pricing models tailored to accommodate different user requirements:

Business Advantage: $29.95/user/month
Business Premium: $39.95/user/month

Request a customized quote for your business's HighComm pricing today!

Please note that prices may vary.

HighComm Integrations

This software allows integration with various CRM systems and platforms, such as:

Salesforce
HubSpot CRM software
Zoho CRM software
Zendesk
SugarCRM software
Microsoft Teams
PipeDrive CRM

Schedule a demonstration of HighComm to discover more about its integration capabilities.

Who Is HighComm For?

HighComm is well-suited for numerous industries and sectors, including:

Educational institutions
Automotive dealerships
Healthcare providers
Customer support centers
Legal firms
Professional services
Remote sales teams

Is HighComm Right For You?

This platform is an excellent option for organizations looking to upgrade from outdated phone systems to a flexible cloud-based environment without incurring substantial initial costs. Its notable features include skill-based call routing and broad CRM compatibility, which are essential for businesses that emphasize customer satisfaction. If your operations demand a cohesive interface that combines mobility with advanced telephony capabilities, HighComm provides substantial benefits.

If you still have questions about whether HighComm meets your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

cancel Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

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cancel Reporting Dashboards

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cancel Call Tracking Software

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cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

check_circle Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkSeamless transition from legacy phone systems

checkResponsive and knowledgeable 24/7 customer support

checkCost-effective compared to traditional hardware setups

Cons

closeLimited offline accessibility

closeRequires a stable high-bandwidth internet connection

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Frequently Asked Questions

No, API access is not available.

HighComm is available in English.

HighComm provides 24/7 customer support via email, online ticketing system, and phone to assist with technical issues and account management.

The platform integrates with major CRMs and productivity tools, including Salesforce, Zoho, Zendesk, HubSpot, and Microsoft Teams.

No, HighComm does not offer a mobile application for users.

Typical users include educational institutions, automotive dealerships, healthcare providers, and professional services firms.

HighComm offers volume-based monthly plans ranging from $19.95 to $29.95/user/month. For a custom HighComm cost, contact us.

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