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HighComm

HighComm offers cloud-driven VoIP and unified communication services, enhancing operational efficiency for various organizations, including educational institut...

0.00 | 0 Reviews

HighComm offers cloud-driven VoIP and unified communication services, enhancing operational efficiency for various organizations, including educational institut...

Product Overview

HighComm offers cloud-driven VoIP and unified communication services, enhancing operational efficiency for various organizations, including educational institutions and automotive dealerships. Although a few users have mentioned minor issues during the initial setup phase, the service is generally recognized for its exceptional customer support available around the clock. Additionally, its comprehensive features, such as sophisticated CRM integrations and mobility options, guarantee dependable connectivity.

Product Details

What Is HighComm?

HighComm is an innovative cloud-based unified communications solution aimed at assisting small to medium-sized enterprises, including educational institutions and automotive dealerships, in upgrading their telephony systems. This platform replaces conventional hardware with a versatile VoIP framework that enables voice, video, and text messaging across various devices. Key functionalities encompass skill-based call routing to streamline communication and seamless integration with customer relationship management (CRM) systems, allowing for instant access to caller information, which helps teams minimize wait times and enhance service quality.

HighComm Pricing

The platform features tiered pricing models tailored to accommodate different user requirements:

  • Business Advantage: $29.95/user/month

  • Business Premium: $39.95/user/month

Request a customized quote for your business's HighComm pricing today!

Please note that prices may vary.

HighComm Integrations

This software allows integration with various CRM systems and platforms, such as:

  • Salesforce

  • HubSpot CRM software

  • Zoho CRM software

  • Zendesk

  • SugarCRM software

  • Microsoft Teams

  • PipeDrive CRM

Schedule a demonstration of HighComm to discover more about its integration capabilities.

Who Is HighComm For?

HighComm is well-suited for numerous industries and sectors, including:

  • Educational institutions

  • Automotive dealerships

  • Healthcare providers

  • Customer support centers

  • Legal firms

  • Professional services

  • Remote sales teams

Is HighComm Right For You?

This platform is an excellent option for organizations looking to upgrade from outdated phone systems to a flexible cloud-based environment without incurring substantial initial costs. Its notable features include skill-based call routing and broad CRM compatibility, which are essential for businesses that emphasize customer satisfaction. If your operations demand a cohesive interface that combines mobility with advanced telephony capabilities, HighComm provides substantial benefits.

If you still have questions about whether HighComm meets your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Seamless transition from legacy phone systems
  • Responsive and knowledgeable 24/7 customer support
  • Cost-effective compared to traditional hardware setups

Cons

  • Limited offline accessibility
  • Requires a stable high-bandwidth internet connection

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, API access is not available.

HighComm is available in English.

HighComm provides 24/7 customer support via email, online ticketing system, and phone to assist with technical issues and account management.

The platform integrates with major CRMs and productivity tools, including Salesforce, Zoho, Zendesk, HubSpot, and Microsoft Teams.

No, HighComm does not offer a mobile application for users.

Typical users include educational institutions, automotive dealerships, healthcare providers, and professional services firms.

HighComm offers volume-based monthly plans ranging from $19.95 to $29.95/user/month. For a custom HighComm cost, contact us.