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Hiya

Hiya enables companies to enhance their call answer rates while fostering trust through branded caller ID, number registration, and AI-based spam protection. Al...

0.00 | 0 Reviews

Hiya enables companies to enhance their call answer rates while fostering trust through branded caller ID, number registration, and AI-based spam protection. Al...

Product Overview

Hiya enables companies to enhance their call answer rates while fostering trust through branded caller ID, number registration, and AI-based spam protection. Although the reporting capabilities may be somewhat restricted, this platform ensures dependable, secure, and effective communication with customers. It is particularly beneficial for large organizations, call centers, and service providers aiming for reliable call results.

Product Snapshot

Product Details

What Is Hiya?

Hiya is a robust platform designed to enhance the performance of outbound calls, helping businesses establish stronger connections with their customers. By utilizing a branded caller identity, organizations can showcase their name, logo, and the purpose of their calls, which aids in boosting answer rates and minimizes the chances of calls being marked as spam. Additionally, the platform offers features for number registration and managing caller reputation to ensure that calls reliably reach their intended recipients.

Hiya caters to organizations of various sizes, from small businesses to mid-sized companies and large enterprises, all aiming to improve agent efficiency and overall call results.

Hiya Pricing

The pricing structure is customized based on your organization's specific needs and the features you require. To receive a personalized quote for Hiya pricing that aligns with your requirements, please reach out.

Hiya Integrations

The vendor has not disclosed information regarding third-party integrations. You can schedule a demo of Hiya to dive deeper into the software's capabilities.

Who Is Hiya For?

Hiya is well-suited for a variety of industries and sectors, such as:

  • Education

  • Home services

  • FinTech

  • Logistics and transportation

  • Entertainment

  • Energy

  • Financial services

Is Hiya Right For You?

If your business aims to boost outbound call answer rates and re-establish trust with clients, Hiya offers a branded calling solution that ensures legitimate calls connect with their recipients. The platform’s primary focus is on enhancing brand trust, productivity, and connection rates for companies that depend on phone communication at scale.

Trusted by renowned global brands like Salesforce, AT&T, Samsung, and DHL, Hiya provides support for businesses across the globe while prioritizing security through its design and ISO certification. It’s an excellent choice for organizations committed to maintaining reliable and trustworthy customer communications.

If you're still uncertain whether Hiya software is right for you, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Self-service and seamless management
  • Ensures calls are recognized professionally
  • Connects effectively with mobile carriers

Cons

  • Delayed notifications for carrier changes
  • Some features need more customization

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Hiya has a mobile app for Android and iOS users.

Hiya features are used by organizations across multiple industries and sectors, such as home services, education, entertainment, logistics and transportation, energy, financial services, and fintech.

Integration details have not been specified by the vendor.

Hiya price plans are customized based on the organization’s specific needs and selected features. Request a detailed Hiya cost breakdown for your organization.

Hiya primarily supports the English language.

Hiya provides support through an online form, email, FAQs, a resource center, and a knowledge base.

Yes, Hiya offers an API.