Hiya Connect

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Boost your call answer rates with Hiya Connect by showcasing your brand's name, logo, and call reason to enhance outbound engagement.

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Product Overview

Hiya Connect is designed to assist companies in enhancing their call answer rates by showcasing branded caller details, such as the company name, logo, and the purpose of the call. Although there may be instances where analytics insights lead to misleading data interpretations, it remains a dependable tool for sales, marketing, and contact center teams within mid-sized to large organizations that prioritize outbound calling efforts.

Product Details

What Is Hiya Connect?

Hiya Connect is a specialized software tailored for businesses that depend on making outbound calls to engage with customers and prospects. This tool facilitates branded calling by showcasing a company’s name, logo, and the purpose of the call on the recipient's phone, which enhances recognition and increases the likelihood of answered calls. Additionally, it features performance analytics to monitor call results and includes secure branding measures to help mitigate spoofing risks. With Hiya Connect, teams can boost call answer rates, foster trust, and minimize missed connection opportunities.

Hiya Connect Pricing

The vendor has established eight pricing plans for Hiya Connect:

250 branded calls: $29/month
1,000 branded calls: $99/month
3,000 branded calls: $275/month
5,000 branded calls: $449/month
10,000 branded calls: $799/month
20,000 branded calls: $1500/month
30,000 branded calls: $2000/month
50,000 branded calls: $3175/month

An additional charge of $0.13 applies for each extra branded call. There is also a one-time security setup fee of $25 for all accounts. For a customized pricing quote tailored to your business needs, feel free to reach out!

Note: Pricing may change over time.

Hiya Connect Integrations

The vendor has not provided any information regarding third-party integrations for this software. To explore its features and potential compatibility further, consider requesting a demo of Hiya Connect.

Who Is Hiya Connect For?

This software is well-suited for organizations across various industries and sectors, including:

Insurance
Automotive
Telecommunications
Real estate
Healthcare

Is Hiya Connect Right For You?

Hiya Connect caters to mid-sized to enterprise-level businesses looking for secure, scalable, and ISO-certified solutions for their outbound calling needs. Its notable feature—branded call display—ensures that calls are recognized and trusted by recipients, thereby reducing instances of missed connections. This software is currently utilized by over 10,000 businesses including State Farm, Audi, AAA, and Hidden Hearing. With its performance analytics and the Hiya Voice Intelligence Platform, it promotes efficient, compliant, and secure outreach to customers.

If you’re still uncertain whether Hiya Connect meets your requirements, please get in touch with our customer support team at info@softwareseekers.com for assistance.

Call Center Software Features

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cancel Trust Accounting

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cancel Sales Pipeline Management

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cancel Compliance & Security Features

cancel Gamified Performance Tracking

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Pros & Cons

Pros

checkHelps reduce spam and increases trust in outbound calls

checkImproves call answer and connection rates noticeably

checkEasy to set up and use with minimal complexity

Cons

closeReporting and analytics could be better

closeBranded calling might not be available across all carrier networks

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Frequently Asked Questions

Hiya Connect offers support through contact form.

Hiya Connect features are used by organizations across industries and sectors, including telecommunications, real estate, insurance, automotive, and healthcare.

Yes, Hiya Connect offers an API.

Yes, Hiya Connect offers a dedicated mobile app.

Information about third-party integrations has not been specified by the vendor.

Hiya Connect primarily supports English, Portuguese, Italian, French, German, and Spanish languages.

Hiya Connect offers eight pricing plans, including 250 branded calls ($29/month), 1,000 branded calls ($99/month), 3,000 branded calls ($275/month), 5,000 branded calls ($449/month), 10,000 branded calls ($799/month), 20,000 branded calls ($1500/month), 30,000 branded calls ($2000/month), and 50,000 branded calls ($3175/month). It charges $0.13/additional branded call, and all accounts have a one‑time security setup fee of $25. The cost is $0.13 for each additional branded call, with a one-time security setup fee of $25 for all accounts. Get a detailed Hiya Connect cost breakdown tailored to your specific requirements.

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