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Hiya Connect

Hiya Connect is designed to assist companies in enhancing their call answer rates by showcasing branded caller details, such as the company name, logo, and the...

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Hiya Connect is designed to assist companies in enhancing their call answer rates by showcasing branded caller details, such as the company name, logo, and the...

Watch Demo Get Pricing
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Product Overview

Hiya Connect is designed to assist companies in enhancing their call answer rates by showcasing branded caller details, such as the company name, logo, and the purpose of the call. Although there may be instances where analytics insights lead to misleading data interpretations, it remains a dependable tool for sales, marketing, and contact center teams within mid-sized to large organizations that prioritize outbound calling efforts.

Product Details

What Is Hiya Connect?

Hiya Connect is a specialized software tailored for businesses that depend on making outbound calls to engage with customers and prospects. This tool facilitates branded calling by showcasing a company’s name, logo, and the purpose of the call on the recipient's phone, which enhances recognition and increases the likelihood of answered calls. Additionally, it features performance analytics to monitor call results and includes secure branding measures to help mitigate spoofing risks. With Hiya Connect, teams can boost call answer rates, foster trust, and minimize missed connection opportunities.

Hiya Connect Pricing

The vendor has established eight pricing plans for Hiya Connect:

  • 250 branded calls: $29/month

  • 1,000 branded calls: $99/month

  • 3,000 branded calls: $275/month

  • 5,000 branded calls: $449/month

  • 10,000 branded calls: $799/month

  • 20,000 branded calls: $1500/month

  • 30,000 branded calls: $2000/month

  • 50,000 branded calls: $3175/month

An additional charge of $0.13 applies for each extra branded call. There is also a one-time security setup fee of $25 for all accounts. For a customized pricing quote tailored to your business needs, feel free to reach out!

Note: Pricing may change over time.

Hiya Connect Integrations

The vendor has not provided any information regarding third-party integrations for this software. To explore its features and potential compatibility further, consider requesting a demo of Hiya Connect.

Who Is Hiya Connect For?

This software is well-suited for organizations across various industries and sectors, including:

  • Insurance

  • Automotive

  • Telecommunications

  • Real estate

  • Healthcare

Is Hiya Connect Right For You?

Hiya Connect caters to mid-sized to enterprise-level businesses looking for secure, scalable, and ISO-certified solutions for their outbound calling needs. Its notable feature—branded call display—ensures that calls are recognized and trusted by recipients, thereby reducing instances of missed connections. This software is currently utilized by over 10,000 businesses including State Farm, Audi, AAA, and Hidden Hearing. With its performance analytics and the Hiya Voice Intelligence Platform, it promotes efficient, compliant, and secure outreach to customers.

If you’re still uncertain whether Hiya Connect meets your requirements, please get in touch with our customer support team at info@softwareseekers.com for assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✘ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✔ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✔ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✘ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✘ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✘ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✘ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Helps reduce spam and increases trust in outbound calls
  • ✔ Improves call answer and connection rates noticeably
  • ✔ Easy to set up and use with minimal complexity

Cons

  • ✘ Reporting and analytics could be better
  • ✘ Branded calling might not be available across all carrier networks

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Hiya Connect offers support through contact form.

Hiya Connect features are used by organizations across industries and sectors, including telecommunications, real estate, insurance, automotive, and healthcare.

Yes, Hiya Connect offers an API.

Yes, Hiya Connect offers a dedicated mobile app.

Information about third-party integrations has not been specified by the vendor.

Hiya Connect primarily supports English, Portuguese, Italian, French, German, and Spanish languages.

Hiya Connect offers eight pricing plans, including 250 branded calls ($29/month), 1,000 branded calls ($99/month), 3,000 branded calls ($275/month), 5,000 branded calls ($449/month), 10,000 branded calls ($799/month), 20,000 branded calls ($1500/month), 30,000 branded calls ($2000/month), and 50,000 branded calls ($3175/month). It charges $0.13/additional branded call, and all accounts have a one‑time security setup fee of $25. The cost is $0.13 for each additional branded call, with a one-time security setup fee of $25 for all accounts. Get a detailed Hiya Connect cost breakdown tailored to your specific requirements.