ICTBroadcast

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Boost your communication strategy with ICTBroadcast, the AI-powered platform for scalable voice, SMS, fax, and email campaigns tailored for call centers.

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Product Overview

ICTBroadcast is a comprehensive platform that combines artificial intelligence with unified communications, designed specifically for extensive voice, SMS, fax, and email marketing campaigns. Although its open-source foundation requires considerable technical knowledge for installation, it provides a robust, scalable, and multi-tenant infrastructure ideal for intricate call center functions.

Product Details

What Is ICTBroadcast?

ICTBroadcast is a powerful, web-based software platform tailored for automated communication and contact center management. It serves as a centralized system to streamline customer outreach, execute telephone surveys, and oversee telemarketing initiatives across four primary channels: voice calls, SMS (text messages), fax, and email. Its multi-tenant functionality makes it particularly advantageous for service providers and organizations seeking white-label options.

ICTBroadcast Pricing

The pricing structure for ICTBroadcast includes the following plans:

Enterprise: Free (one-time) and from $999
Service Provider: Custom pricing available

A free trial is also offered.

Get in touch for a customized quote on ICTBroadcast pricing tailored for your business!

Note: Pricing may vary.

ICTBroadcast Integrations

ICTBroadcast can seamlessly integrate with various CRM software solutions, including:

Pipedrive
Zoho
SugarCRM
Nutshell
Creatio

Request a no-cost demo of ICTBroadcast to discover more about its integration capabilities.

Who Is ICTBroadcast For?

ICTBroadcast is well-suited for several industries, including:

Telecommunications
Telemarketing
Political campaigns
Fax and SMS services
Contact centers

Is ICTBroadcast Right For You?

If your business engages in high-volume outbound campaigns and needs to communicate through multiple channels (Voice, SMS, Fax, Email) from one platform, then ICTBroadcast could be the perfect fit. Its strengths include REST API-driven automation, a multi-tenant framework, and features like a no-code IVR designer along with robust AMD/DNC compliance, which are essential for extensive operations.

If you're still uncertain about choosing ICTBroadcast, reach out to our support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

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cancel Call Routing

cancel CRM Software

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cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

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check_circle Call Scripting

cancel Knowledge Base

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check_circle Call Monitoring

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check_circle CRM Integration

cancel Lead Management

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cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

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check_circle Predictive Dialing

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cancel Video Conferencing

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cancel Cloud PBX Telephony

cancel Collaboration Tools

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check_circle Omnichannel Support

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cancel Auto Dialer Software

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cancel Cloud Contact Center

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cancel Call Tracking Software

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cancel Reporting and Analytics

cancel SF Call Center Software

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cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

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cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

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check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

cancel Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkHandles all communications voice, SMS, fax, and email

checkMulti-tenant architecture allows high scalability

checkAI dialer maximizes agent talk time for better efficiency

checkCompliance tools support DNC and AMD regulations

Cons

closeSetup requires high-level technical knowledge for deployment

closeSystem is built on open-source Asterisk, which may require custom maintenance

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Frequently Asked Questions

Yes, ICTBroadcast software offers an API.

It offers 24x7 support via phone and chat, supplemented by extensive user guides, video tutorials, and a dedicated knowledge base.

ICTBroadcast offers an Enterprise plan with a free one-time option and pricing starting from $999, while the Service Provider plan uses custom pricing; a free trial is available. You can request a personalized ICTBroadcast cost quote for your business today.

ICTBroadcast does not have a standalone mobile app.

ICTBroadcast supports English, Arabic, Spanish, German, Italian, and many others.

ICTBroadcast is ideal for telecom providers, telemarketing teams, political campaigns, fax and SMS services, and contact centers.

ICTBroadcast integrates with CRM platforms such as Pipedrive, Zoho, SugarCRM, Nutshell, and Creatio.

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