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InfiniTalk

InfiniTalk offers an all-inclusive voice communication solution featuring PBX and CTI functionalities tailored for both offices and contact centers. This platfo...

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InfiniTalk offers an all-inclusive voice communication solution featuring PBX and CTI functionalities tailored for both offices and contact centers. This platfo...

Product Overview

InfiniTalk offers an all-inclusive voice communication solution featuring PBX and CTI functionalities tailored for both offices and contact centers. This platform enhances operational efficiency via effective call management and insights derived from AI-driven analytics. While intricate setups may need careful consideration, its adaptable deployment options and real-time tracking capabilities position it as an attractive option for business communications.

Product Details

What Is InfiniTalk?

InfiniTalk is a versatile communication platform available both in the cloud and on-premise. It merges PBX and CTI systems, allowing users to manage calls, transfers, and monitoring seamlessly from a single solution. Designed for quick setup for smaller teams, it also scales effectively for larger operations. The platform provides real-time visibility into status, automated call distribution, and AI-enhanced insights that empower teams to boost response rates and refine operational choices. Companies can achieve improved control over voice interactions while minimizing manual coordination across various locations or departments.

How Much Does InfiniTalk Cost?

The starting price for InfiniTalk is ¥10,000 per month (approximately $65/month) for a cloud-based call center solution that includes IVR, call recording, and CRM integrations, accommodating up to 20 seats on its entry plan. The platform presents several pricing options:

  • Cloud Start: ¥10,000/month — Includes up to 20 seats (Flat pricing)

  • Cloud Standard: ¥24,000/month — More features and enhanced scalability

  • Cloud Advanced: ¥29,800/month — Offers advanced capabilities and increased capacity

  • On-Premise: ¥298,000+ — One-time license (Additional setup costs apply, custom deployment available)

Additional Estimated Costs include:

  • Call And Telecom Charges: $0.01–$0.05+/minute based on destination and carrier routing

  • Phone Numbers / SIP Lines: $1–$5/number/month (varies by region and type)

  • IVR / Advanced Routing Setup: $100–$500+, either one-time or monthly add-on depending on complexity

  • Call Recording And Storage Upgrades: $10–$50+/month based on storage and retention requirements

  • Implementation/Onboarding (Enterprise Or On-premise): $500–$5,000+, depending on the level of customization

Request a customized InfiniTalk pricing quote tailored to your business today!

Please note that pricing is subject to change.

InfiniTalk Integrations

This software allows integration with various systems and platforms, including:

  • Salesforce

  • kintone

  • Tamago

  • BeAd

Watch the InfiniTalk demo to explore more about its integration capabilities.

Who Is InfiniTalk For?

The InfiniTalk software caters to an extensive array of use cases, such as:

  • Call centers

  • Customer support

  • Finance

  • Healthcare

  • Education

Is InfiniTalk Right For You?

If you are searching for a dependable voice platform that links teams while providing clear insights into call operations, InfiniTalk addresses fragmented communication challenges and ensures consistent service quality for both inbound and outbound calls. It also supports compliance with regulatory requirements. The platform facilitates secure, encrypted communications along with flexible scaling options for expanding teams.

If you're still uncertain whether InfiniTalk meets your needs, reach out to our customer support team at info@softwareseekers.com for assistance in making the right choice.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Real-time monitoring improves response rate management
  • AI analysis delivers actionable operational insights
  • Comprehensive call recording supports quality reviews

Cons

  • Multi-location configurations require careful planning
  • Detailed monitoring views may need user adjustment

Price

Professional

¥10,000

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, it does not offer a dedicated mobile app. The platform is accessed through web browsers.

Yes, InfiniTalk supports API access for custom integrations and extensions.

InfiniTalk primarily supports Japanese language.

InfiniTalk price offers Cloud plans starting at ¥10,000/month, Standard (¥24,000/month), and Advanced (¥29,800/month) tiers, plus an On-Premise option from ¥298,000+ (one-time). Request an InfiniTalk cost quote today.

The software integrates with CRM and SFA platforms such as Salesforce and Kintone.

Typical users who benefit from InfiniTalk features include call centers, customer support teams, and multi-location offices.

InfiniTalk provides support through chat and phone.