InfiniTalk

star star star star star 0.0 (0 reviews) | Call Center Software · IVR Software

Enhance your business communication with InfiniTalk's comprehensive voice platform, featuring PBX, CTI, and AI-driven call management for maximum efficiency.

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Product Overview

InfiniTalk offers an all-inclusive voice communication solution featuring PBX and CTI functionalities tailored for both offices and contact centers. This platform enhances operational efficiency via effective call management and insights derived from AI-driven analytics. While intricate setups may need careful consideration, its adaptable deployment options and real-time tracking capabilities position it as an attractive option for business communications.

Product Details

What Is InfiniTalk?

InfiniTalk is a versatile communication platform available both in the cloud and on-premise. It merges PBX and CTI systems, allowing users to manage calls, transfers, and monitoring seamlessly from a single solution. Designed for quick setup for smaller teams, it also scales effectively for larger operations. The platform provides real-time visibility into status, automated call distribution, and AI-enhanced insights that empower teams to boost response rates and refine operational choices. Companies can achieve improved control over voice interactions while minimizing manual coordination across various locations or departments.

How Much Does InfiniTalk Cost?

The starting price for InfiniTalk is ¥10,000 per month (approximately $65/month) for a cloud-based call center solution that includes IVR, call recording, and CRM integrations, accommodating up to 20 seats on its entry plan. The platform presents several pricing options:

Cloud Start: ¥10,000/month — Includes up to 20 seats (Flat pricing)
Cloud Standard: ¥24,000/month — More features and enhanced scalability
Cloud Advanced: ¥29,800/month — Offers advanced capabilities and increased capacity
On-Premise: ¥298,000+ — One-time license (Additional setup costs apply, custom deployment available)

Additional Estimated Costs include:

Call And Telecom Charges: $0.01–$0.05+/minute based on destination and carrier routing
Phone Numbers / SIP Lines: $1–$5/number/month (varies by region and type)
IVR / Advanced Routing Setup: $100–$500+, either one-time or monthly add-on depending on complexity
Call Recording And Storage Upgrades: $10–$50+/month based on storage and retention requirements
Implementation/Onboarding (Enterprise Or On-premise): $500–$5,000+, depending on the level of customization

Request a customized InfiniTalk pricing quote tailored to your business today!

Please note that pricing is subject to change.

InfiniTalk Integrations

This software allows integration with various systems and platforms, including:

Salesforce
kintone
Tamago
BeAd

Watch the InfiniTalk demo to explore more about its integration capabilities.

Who Is InfiniTalk For?

The InfiniTalk software caters to an extensive array of use cases, such as:

Call centers
Customer support
Finance
Healthcare
Education

Is InfiniTalk Right For You?

If you are searching for a dependable voice platform that links teams while providing clear insights into call operations, InfiniTalk addresses fragmented communication challenges and ensures consistent service quality for both inbound and outbound calls. It also supports compliance with regulatory requirements. The platform facilitates secure, encrypted communications along with flexible scaling options for expanding teams.

If you're still uncertain whether InfiniTalk meets your needs, reach out to our customer support team at info@softwareseekers.com for assistance in making the right choice.

Call Center Software Features

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Pros & Cons

Pros

checkReal-time monitoring improves response rate management

checkAI analysis delivers actionable operational insights

checkComprehensive call recording supports quality reviews

Cons

closeMulti-location configurations require careful planning

closeDetailed monitoring views may need user adjustment

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Frequently Asked Questions

No, it does not offer a dedicated mobile app. The platform is accessed through web browsers.

Yes, InfiniTalk supports API access for custom integrations and extensions.

InfiniTalk primarily supports Japanese language.

InfiniTalk price offers Cloud plans starting at ¥10,000/month, Standard (¥24,000/month), and Advanced (¥29,800/month) tiers, plus an On-Premise option from ¥298,000+ (one-time). Request an InfiniTalk cost quote today.

The software integrates with CRM and SFA platforms such as Salesforce and Kintone.

Typical users who benefit from InfiniTalk features include call centers, customer support teams, and multi-location offices.

InfiniTalk provides support through chat and phone.

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