Infortel Select
Infortel Select delivers call reporting solutions that transform basic call data into useful insights aimed at enhancing productivity. This software grants exte...
Infortel Select delivers call reporting solutions that transform basic call data into useful insights aimed at enhancing productivity. This software grants exte...
Product Overview
Infortel Select delivers call reporting solutions that transform basic call data into useful insights aimed at enhancing productivity. This software grants extensive visibility into communication channels across different platforms. While it does necessitate some initial setup for customization, its features like unlimited data retention and compliance tools position it as an excellent option for managing calls.
Product Details
What Is Infortel Select?
Infortel Select is a comprehensive cloud-driven solution designed for Call Detail Record (CDR) reporting and analytics. This tool processes CDRs from various unified communications systems, providing in-depth performance metrics that help businesses identify staffing requirements and improve customer interactions. With precise usage tracking, it aids in cost allocation, effectively managing telecom expenses. The platform also allows swift access to historical data, facilitating compliance audits and long-term trend analysis for organizations.
Infortel Select Pricing
The pricing structure for Infortel Select is customized based on the size of the business and the features needed. The plans are as follows:
Basic: $300/3 queues/month
Essential: $300/3 queues/month
Professional: $300/3 queues/month
Enterprise: $300/3 queues/month
Request a tailored quote for Infortel Select to suit your business needs!
Please note that pricing may change over time.
Infortel Select Integrations
This software seamlessly integrates with various systems and platforms, including:
Cisco Secure Access
Microsoft Teams
Webex Calling
Avaya
Schedule a demo of Infortel Select to explore its capabilities further.
Who Is Infortel Select For?
Infortel Select is suitable for a diverse array of industries and sectors, including:
Healthcare
Finance
Retail
Education
Is Infortel Select Right For You?
If you are seeking sophisticated call analytics within unified communications, Infortel Select reveals valuable insights that can enhance performance and reduce expenses. It effectively tackles challenges like restricted native reporting and difficulties in accessing compliance records. The platform is certified for regulated environments, holding certifications such as HIPAA and SOC 2 Type 2.
If you are still uncertain whether Infortel Select meets your needs, reach out to our customer support team at info@softwareseekers.com, who can assist you in making an informed choice.
Call Center Software Features
Pros
- ✔ Accurate cost allocation
- ✔ Queue performance metrics
- ✔ Custom dashboard views
Cons
- ✘ Invoice formats could need occasional adjustment
- ✘ Reporting options may feel extensive initially
Price
Professional
Custom
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