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IntelePeer

IntelePeer offers a sophisticated conversational AI platform designed to improve business results while reducing operational expenses. Although some users have...

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IntelePeer offers a sophisticated conversational AI platform designed to improve business results while reducing operational expenses. Although some users have...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

IntelePeer offers a sophisticated conversational AI platform designed to improve business results while reducing operational expenses. Although some users have noted that there are restrictions on advanced customization features, the platform's effectiveness in automating numerous customer interactions and achieving call containment makes it an appealing option for extensive enterprise automation.

Product Details

What Is IntelePeer?

IntelePeer serves as a comprehensive communications platform as a service (CPaaS) that provides an advanced conversational AI system designed for modern enterprises. This solution includes features such as intelligent virtual agents and user-friendly workflow creators, referred to as SmartFlows, which facilitate the automation of voice, SMS, and social media interactions. It allows large businesses to effectively implement automation within their existing frameworks, ensuring quick returns on investment and measurable financial outcomes.

IntelePeer Pricing

The starting price for the software is $8.95 per user, applicable for a minimum of 1,000 users. Below are the various pricing options for IntelePeer:

  • 1-year contract – From $8.95

  • 2-year contract – From $8.55

  • 3-year contract – From $7.90

  • 5-year contract – From $7.00

  • 1-year prepaid – From $8.10

Explore flexible pricing options for IntelePeer today.

Note: Prices are subject to change.

IntelePeer Integrations

This platform can integrate with various systems, including:

  • AWS

  • Salesforce Engage Software

  • Slack Software

  • Jira Software

  • Zendesk Suite

  • Viber

  • Webex Teams

Schedule a complimentary demo of IntelePeer to discover more about its integration capabilities.

Who Is IntelePeer For?

The IntelePeer software is well-suited for a range of industries and sectors, such as:

  • Healthcare

  • Retail

  • Education

  • Dental

Is IntelePeer Right For You?

If your organization is a large enterprise or a high-volume contact center in search of assured financial benefits, IntelePeer might be an outstanding option. The software features hyper-automation capabilities that enhance call containment and improve ROI. Moreover, the platform holds SOC 2 Type 2 certification, guaranteeing the protection of sensitive user data.

If you’re still uncertain whether IntelePeer is the right choice for your organization, reach out to our customer support team at info@softwareseekers.com to get more information about the platform.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✔ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Automates communication with AI
  • ✔ Delivers clear call audio
  • ✔ Builds complex workflows with ease

Cons

  • ✘ Billing issues appear occasionally
  • ✘ Reporting depth feels basic

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

IntelePeer provides email, form submission, and phone support options.

No, IntelePeer does not have a mobile app.

The platform offers several IntelePeer pricing plans based on contract length and payment terms: 1-year contract (starting at $8.95/user), 2-year contract (starting at $8.55/user), 3-year contract (starting at $7.90/user), 5-year contract (starting at $7.00/user), and 1-year prepaid (starting at $8.10/user), with a minimum of 1,000 users. Get a personalized IntelePeer price quotation today.

Typical users of IntelePeer include people working in the dental, healthcare, retail, and education industries.

Yes, IntelePeer offers an API.

IntelePeer integrates with Salesforce, Webex Teams, Viber, Jira, Slack, AWS, and Zendesk.

IntelePeer supports the English language.