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iPlum

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

iPlum provides a secure second phone line with HIPAA-compliant texting and call recording, ensuring reliable communication for healthcare and legal teams.

Product Overview

iPlum provides teams with a dedicated second phone line that prioritizes professionalism. It includes features such as HIPAA-compliant messaging, automated receptionists, and two-way call recording. Although it may not offer a wide range of customization options, its secure framework guarantees dependable communication for teams on the go. In summary, it serves as a strong choice for healthcare and legal experts who value confidentiality and adherence to regulations.

Product Details
Call Center Software Features
cancel IVR
cancel Live Chat
cancel IVR System
check_circle Call Routing
cancel CRM Software
cancel IVR Software
cancel VoIP Calling
cancel Call Blocking
cancel Client Portal
cancel Mobile Access
cancel Phone Support
cancel Time Tracking
cancel VoIP Software
check_circle Call Recording
cancel Call Reporting
Pros & Cons
Pros
checkReduces the need for multiple communication apps
checkEasy tracking of conversations and history
checkVoicemail transcription saves significant time
Cons
closeAccounts blocked without prior notification
closePoor accountability in resolving serious issues
User Reviews
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Frequently Asked Questions
iPlum supports over 23 different languages, primarily English.
Information about third-party integrations has not been specified by the vendor.
iPlum offers support through an online form, a ticket system, a help center, FAQs, and a resource center.
Yes, iPlum offers a dedicated mobile application.
Yes, iPlum offers an API.
iPlum features are used across various industries and sectors, including technology, construction, real estate, healthcare, transportation, financial, and insurance.
iPlum offers three pricing plans, i.e., Standard at $13.99/user/month, Professional at $20.99/user/month, and Enterprise at $30.99/user/month. Get in touch for a personalized iPlum cost estimate.
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