Issabel

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Unlock the power of communication with Issabel, the flexible open-source solution featuring multi-Tenant PBX and zero license fees for your organization.

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Product Overview

Issabel stands out as the leading option for Unified Communications among businesses that prioritize complete flexibility and the absence of licensing costs associated with an open-source framework. Although setting up high-availability configurations might require training for teams lacking in-house Linux knowledge, its key feature is the support for multi-Tenant PBX functionality.

Product Details

What Is Issabel?

Issabel is a comprehensive open-source platform designed for unified communications. It integrates IP telephony, email, and collaboration tools into one cohesive and scalable system. By utilizing Issabel, businesses can cut down on expensive proprietary licenses while benefiting from features like a sophisticated omnichannel contact center, predictive dialing capabilities, and management of multi-tenant PBX systems. This platform simplifies complex communication processes, enabling both small enterprises and global service providers to retain complete control over their operations and achieve substantial cost reductions as they expand their infrastructure.

Issabel Pricing

The pricing for Issabel is flexible and tailored to meet the specific demands of your business. Discover pricing options that align with your operational needs and financial plan.

Issabel Integrations

This software seamlessly integrates with a variety of systems and platforms, including:

HubSpot
Pipedrive
Odoo
Microsoft Teams

Check out the Issabel demo to explore more about its integration capabilities.

Who Is Issabel For?

Issabel caters to a diverse array of industries and sectors, such as:

VoIP service providers
Global call centers
Small business owners
IT managed services
Government institutions
Educational facilities
Non-profit organizations

Is Issabel Right For You?

If you seek a communication system that evolves alongside your business without inflating your monthly software costs, Issabel could be the perfect solution. For service providers or enterprises with proficient IT teams, it provides an unmatched level of control and customization that proprietary cloud phone solutions cannot offer. This platform is particularly advantageous for high-volume outbound sales teams needing progressive or predictive dialers without incurring excessive "per-user" fees. If data sovereignty and adherence to open standards are priorities for you, Issabel stands out as an excellent choice.

If you're still uncertain about the features of Issabel, feel free to reach out to us at info@softwareseekers.com for more assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

cancel Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

check_circle Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

check_circle Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

cancel Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkThe software interface is user-friendly

checkthe source code is open, developers can build custom integrations with proprietary CRMs

checkProvides enterprise-level outbound dialing modes

Cons

closeUnderstanding complex modules may necessitate training

closeComplex initial setup for digital channels as reported by few users

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Frequently Asked Questions

Issabel software primarily supports English alongside multiple other languages.

No, Issabel does not offer a dedicated mobile app.

Issabel supports integration with a wide range of platforms, including Telegram, HubSpot, Pipedrive, Odoo and Microsoft Teams.

Issabel offers support via telephone, contact form and email.

Yes, Issabel offers an API.

Issabel price is custom based on user needs. Get a detailed Issabel cost breakdown tailored to your specific requirements.

Issabel features are used by IT managers, call center supervisors, and telecommunications integrators across various industries (SMBs to large enterprises).

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