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Issabel

Issabel stands out as the leading option for Unified Communications among businesses that prioritize complete flexibility and the absence of licensing costs ass...

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Issabel stands out as the leading option for Unified Communications among businesses that prioritize complete flexibility and the absence of licensing costs ass...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Issabel stands out as the leading option for Unified Communications among businesses that prioritize complete flexibility and the absence of licensing costs associated with an open-source framework. Although setting up high-availability configurations might require training for teams lacking in-house Linux knowledge, its key feature is the support for multi-Tenant PBX functionality.

Product Details

What Is Issabel?

Issabel is a comprehensive open-source platform designed for unified communications. It integrates IP telephony, email, and collaboration tools into one cohesive and scalable system. By utilizing Issabel, businesses can cut down on expensive proprietary licenses while benefiting from features like a sophisticated omnichannel contact center, predictive dialing capabilities, and management of multi-tenant PBX systems. This platform simplifies complex communication processes, enabling both small enterprises and global service providers to retain complete control over their operations and achieve substantial cost reductions as they expand their infrastructure.

Issabel Pricing

The pricing for Issabel is flexible and tailored to meet the specific demands of your business. Discover pricing options that align with your operational needs and financial plan.

Issabel Integrations

This software seamlessly integrates with a variety of systems and platforms, including:

  • HubSpot

  • Pipedrive

  • Odoo

  • Microsoft Teams

Check out the Issabel demo to explore more about its integration capabilities.

Who Is Issabel For?

Issabel caters to a diverse array of industries and sectors, such as:

  • VoIP service providers

  • Global call centers

  • Small business owners

  • IT managed services

  • Government institutions

  • Educational facilities

  • Non-profit organizations

Is Issabel Right For You?

If you seek a communication system that evolves alongside your business without inflating your monthly software costs, Issabel could be the perfect solution. For service providers or enterprises with proficient IT teams, it provides an unmatched level of control and customization that proprietary cloud phone solutions cannot offer. This platform is particularly advantageous for high-volume outbound sales teams needing progressive or predictive dialers without incurring excessive "per-user" fees. If data sovereignty and adherence to open standards are priorities for you, Issabel stands out as an excellent choice.

If you're still uncertain about the features of Issabel, feel free to reach out to us at info@softwareseekers.com for more assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✔ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ The software interface is user-friendly
  • ✔ the source code is open, developers can build custom integrations with proprietary CRMs
  • ✔ Provides enterprise-level outbound dialing modes

Cons

  • ✘ Understanding complex modules may necessitate training
  • ✘ Complex initial setup for digital channels as reported by few users

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Issabel software primarily supports English alongside multiple other languages.

No, Issabel does not offer a dedicated mobile app.

Issabel supports integration with a wide range of platforms, including Telegram, HubSpot, Pipedrive, Odoo and Microsoft Teams.

Issabel offers support via telephone, contact form and email.

Yes, Issabel offers an API.

Issabel price is custom based on user needs. Get a detailed Issabel cost breakdown tailored to your specific requirements.

Issabel features are used by IT managers, call center supervisors, and telecommunications integrators across various industries (SMBs to large enterprises).