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IVR Studio

IVR Studio provides organizations with the tools to streamline call management via interactive menus, smart routing, and self-service capabilities. Although a f...

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IVR Studio provides organizations with the tools to streamline call management via interactive menus, smart routing, and self-service capabilities. Although a f...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

IVR Studio provides organizations with the tools to streamline call management via interactive menus, smart routing, and self-service capabilities. Although a few users have mentioned missing features in recent updates, its dependable call flow architecture and scalable channel options render it a suitable solution for call center teams of various sizes, from small to large.

Product Details

What Is IVR Studio?

Voicent IVR Studio is a desktop-based interactive voice response solution that operates on-premise, aimed at automating communication for businesses. It features an intuitive point-and-click design interface that enables organizations of any size to create complex call flows without needing extensive programming knowledge. By leveraging its visual design capabilities, companies can enhance customer interactions, while the self-service automation feature guarantees availability at all hours. These functionalities assist businesses in minimizing manual labor expenses and boosting operational efficiency by effectively managing routine queries and directing calls without requiring an agent's involvement.

IVR Studio Pricing

The pricing model for IVR Studio is based on a one-time software license fee, which varies according to the number of phone channels needed. Businesses have the option to select from the following channel-based licenses:

  • 1 Channel: $2,900.00/60 calls/hour/one-time payment

  • 2 Channels: $3,300.00/120 calls/hour/one-time payment

  • 3 Channels: $3,800.00/180 calls/hour/one-time payment

  • 4 Channels: $4,400.00/240 calls/hour/one-time payment

  • 10 Channels: $6,900.00/600 calls/hour/one-time payment

  • 20 Channels: $10,500.00/1200 calls/hour/one-time payment

  • 40 Channels: $14,900.00/2400 calls/hour/one-time payment

  • 100 Channels: $31,200.00/6000 calls/hour/one-time payment

For a comprehensive breakdown of IVR Studio costs tailored to your organization, feel free to reach out!

Please note that pricing may vary over time.

IVR Studio Integrations

This software seamlessly integrates with various systems and platforms including:

  • Voicent CRM

  • Zoho CRM software

  • SugarCRM software

  • SalesforceCRM

Schedule a complimentary demo of IVR Studio to explore its integration features further.

Who Is IVR Studio For?

The IVR Studio software caters to a diverse array of industries and sectors such as:

  • Call Centers

  • Medical offices

  • Hospitals

  • Religious organizations

  • Debt collection agencies

  • Non-profit organizations

Is IVR Studio Right For You?

If you are an entrepreneur in search of an impactful call automation solution, Voicent IVR Studio could be an excellent choice. This software minimizes the need for manual call handling and enhances productivity through automated menus and appointment management. Its flexible channel-based licensing allows for business growth while maintaining privacy and security of call data with its on-premise configuration.

Voicent IVR Studio is trusted by numerous clients globally, including IBM, HP, FEMA, Stanford School of Medicine, CenturyLink, Purdue University, and SPI Global.

If you're still uncertain whether IVR Studio aligns with your needs, please reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✘ call recording
✘ call reporting
✔ call scripting
✘ knowledge base
✘ call forwarding
✘ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✘ omnichannel support
✘ predictive dialling
✘ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✘ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Easy drag and drop builder tool
  • ✔ Improves productivity with organized appointments
  • ✔ Automatically redirects calls to proper department

Cons

  • ✘ Might require multiple licenses for scaling
  • ✘ Occasional need for additional training support

Price

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

IVR Studio features integration with Voicent CRM, ZohoCRM, SugarCRM, and SalesforceCRM to support connected call workflows.

IVR Studio offers one-time, channel-based licenses ranging from 1 to 100 channels, starting at $2,900.00. Get in touch for a personalized IVR Studio price estimate.

IVR Studio features are commonly used by call centers, medical offices, hospitals, religious organizations, debt collection agencies, and non-profits managing automated call handling.

Yes, IVR Studio offers an API.

The software is available in English and Spanish.

No, IVR Studio does not currently offer a mobile app.

IVR Studio offers support through a contact form, an extensive FAQs section, and a support ticket system.