IVR Studio
Automate your call handling with IVR Studio’s interactive menus and intelligent routing, perfect for small to large call center teams.
IVR Studio provides organizations with the tools to streamline call management via interactive menus, smart routing, and self-service capabilities. Although a few users have mentioned missing features in recent updates, its dependable call flow architecture and scalable channel options render it a suitable solution for call center teams of various sizes, from small to large.
What Is IVR Studio?
Voicent IVR Studio is a desktop-based interactive voice response solution that operates on-premise, aimed at automating communication for businesses. It features an intuitive point-and-click design interface that enables organizations of any size to create complex call flows without needing extensive programming knowledge. By leveraging its visual design capabilities, companies can enhance customer interactions, while the self-service automation feature guarantees availability at all hours. These functionalities assist businesses in minimizing manual labor expenses and boosting operational efficiency by effectively managing routine queries and directing calls without requiring an agent's involvement.
IVR Studio Pricing
The pricing model for IVR Studio is based on a one-time software license fee, which varies according to the number of phone channels needed. Businesses have the option to select from the following channel-based licenses:
1 Channel: $2,900.00/60 calls/hour/one-time payment
2 Channels: $3,300.00/120 calls/hour/one-time payment
3 Channels: $3,800.00/180 calls/hour/one-time payment
4 Channels: $4,400.00/240 calls/hour/one-time payment
10 Channels: $6,900.00/600 calls/hour/one-time payment
20 Channels: $10,500.00/1200 calls/hour/one-time payment
40 Channels: $14,900.00/2400 calls/hour/one-time payment
100 Channels: $31,200.00/6000 calls/hour/one-time payment
For a comprehensive breakdown of IVR Studio costs tailored to your organization, feel free to reach out!
Please note that pricing may vary over time.
IVR Studio Integrations
This software seamlessly integrates with various systems and platforms including:
Voicent CRM
Zoho CRM software
SugarCRM software
SalesforceCRM
Schedule a complimentary demo of IVR Studio to explore its integration features further.
Who Is IVR Studio For?
The IVR Studio software caters to a diverse array of industries and sectors such as:
Call Centers
Medical offices
Hospitals
Religious organizations
Debt collection agencies
Non-profit organizations
Is IVR Studio Right For You?
If you are an entrepreneur in search of an impactful call automation solution, Voicent IVR Studio could be an excellent choice. This software minimizes the need for manual call handling and enhances productivity through automated menus and appointment management. Its flexible channel-based licensing allows for business growth while maintaining privacy and security of call data with its on-premise configuration.
Voicent IVR Studio is trusted by numerous clients globally, including IBM, HP, FEMA, Stanford School of Medicine, CenturyLink, Purdue University, and SPI Global.
If you're still uncertain whether IVR Studio aligns with your needs, please reach out to our customer support team at info@softwareseekers.com for additional assistance.