Landis Contact Center

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Transform customer interactions with Landis Contact Center, a Teams-native solution for voice routing, IVR, call recording, and real-time analytics.

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Product Overview

The Landis Contact Center allows businesses to handle customer communications seamlessly within Microsoft Teams. It features voice routing, interactive voice response (IVR), call recording, and real-time analytics. Although options for customization outside the Microsoft environment are restricted, this solution is ideal for medium to large organizations looking for a contact center integrated with Teams for their support and service teams.

Product Details

What Is Landis Contact Center?

Landis Contact Center serves as a fully integrated customer engagement solution that transforms Microsoft Teams into a powerful communication center. Utilizing Microsoft’s native APIs and the Azure framework, this platform offers sophisticated features such as skills-based routing and live coaching for managers, eliminating the need for complicated external middleware.

This software is tailored specifically for mid-market and enterprise-level organizations aiming to boost agent efficiency and enhance customer experience, all while ensuring top-notch data security within their existing Microsoft 365 environment.

Landis Contact Center Pricing

The cost of Landis Contact Center is $75 per user each month. A complimentary 30-day trial is also offered. Reach out today to receive a customized pricing quote for your organization!

Please note: Pricing may vary.

Landis Contact Center Integrations

This platform seamlessly connects with various third-party tools and systems, such as:

Zendesk
Jira software
Salesforce
Dynamic 365
Zoho

Check out the Landis Contact Center demonstration to see these integrations in action.

Who Is Landis Contact Center For?

Landis Contact Center caters to a diverse array of industries and sectors, including:

Education
Energy
Tourism
Biopharmaceutical

Is Landis Contact Center Right For You?

This solution stands out as an excellent option for organizations that have adopted Microsoft Teams as their standard and are in need of an enterprise-level interaction management tool. Its unique architecture, which requires no additional coding, guarantees impressive uptime, making it a reliable choice for regulated industries such as healthcare and finance.

If your team prioritizes simplicity, quick implementation, and a familiar Microsoft 365 interface, this platform is perfectly aligned with your digital transformation goals.

If you’re still uncertain whether Landis Contact Center meets your needs, feel free to reach out to our customer support team at info@softwareseekers.com for further assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

cancel Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

check_circle Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkSeamless integration with Microsoft Teams (feels native)

checkEasy to set up

checkExcellent onboarding with personal training

Cons

closeTroubleshooting often depends on Teams stability

closeSome limitations noted in mobile access

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Frequently Asked Questions

While Landis Content Center doesn’t offer API access; it utilizes Microsoft’s native Communication APIs to provide its core functionality.

No, it doesn’t offer a mobile app.

Typical users who benefit from Landis Contact Center features include businesses across various industries and sectors, such as education, tourism, and energy.

Landis Contact Center software is available in English.

Landis Contact Center provides assistance via support center.

The software integrates with different third-party systems, including Jira, Dynamics 365, Salesforce, and Zoho.

Landis Contact Center is available for $75/user/month. Get in touch for a tailored Landis Contact Center cost estimate.

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